Kapitalbank, branch

5.0

2278 ratings

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Елена Мазурова

Level 5 Local Expert

It's a terrible place, there are poorly qualified operators, they made a mistake in the last name, which is why I lost three days. The problem with the international translation could not be solved. I don't recommend it, don't take any chances. perev

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Роман Шереметев

Level 12 Local Expert

The best private bank in Uzbekistan. Fast service. Qualified specialists. ATMs of this bank are all over the city. It is very comfortable.

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Елена Суханина

Level 11 Local Expert

A good department. It is spacious, there is no crowd, there is a nice girl at the entrance who explains everything well. Everything is done clearly and as quickly as possible in Uzbekistan

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юрий сержантов

Level 30 Local Expert

Standard Capital Bank office. As everywhere else, you can stand in line for a long time, so if you have a personal account, it's easier to sign up on-line for a certain time. This office provides all standard services for both Uzbek and Russian citizens. You can open an account, but you need to check what conditions exist at the time of reading this comment. Livy's account opening requirements change frequently.

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Сергей Лобанов

Level 12 Local Expert

The staff are great, they work clearly and on time. The only drawback is the huge influx of customers and huge queues. Therefore, double respect for employees

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Андрей

Level 18 Local Expert

To serve non-residents, a personal income tax and some kind of piece of paper confirming your residence address in Uzbekistan are required. You take the ticket and wait. The queue goes very fast, we only sat for 5-7 minutes. After filling out and checking the questionnaire, linking the Uzbek phone number, the card issue is paid at the cash desk. I had to stand here for another 10 minutes. Paying for a card or issuing a new one is not very expensive 50,000 soums (about 350 rubles). Then the acceptance of documents at a separate table (next to the cash register), then immediately all documents are transferred to the card printing. That's another 10 minutes. Next, install the application, enter the password, confirm by SMS several times and deposit the card ... that's it - visa is ready. One hour. A good office of Kapitalbank, although you have to walk to it. Everything is fast, culturally, understandable.

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Регина Б.

Level 10 Local Expert

A fairly large office, polite staff, but you need to get information with ticks, they won't explain anything and won't tell you themselves, well, this can be considered a plus that they don't sell anything. The working time was until 17, but at 17:15 it was still working.

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Виктория Тен

Level 3 Local Expert

They're stealing depositors' money! I opened a deposit with them for a daily deposit of % to the account. I recently noticed that money doesn't come in every day, but there are transactions. And how can you prove it? I texted them as if the bot was responding, trying to dodge the answer. They gave me an email for communication, they said they would answer in a day, it takes 2 days, and I'm still waiting for an answer) the whole family always used this bank, but it was disappointing.

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Murod Tатибаев

Level 10 Local Expert

Cool bank The service is also the best, the queues also come quickly, as the staff serves quickly and efficiently. Any cards are made in the shortest possible time

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Татьяна Соболевская

Level 13 Local Expert

The employee did everything possible to link the new phone number to the bank's app. We were leaving that day. Promptly, with understanding and sympathy))). Thanks!

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. .

Level 10 Local Expert

Terrible queues, you can lose half a day until the queue comes. There are queues at the exchanger for numbered coupons, then they close for lunch, and they just say go to another window in a live queue. It 's a complete mess .

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Евгений Никитин

Level 12 Local Expert

3 points because one of those banks that works with Russia. Or I would have put 1!! The app sucks. There is no normal online support. It became difficult to replenish!

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G Y

Level 12 Local Expert

The atm swallowed my card. They spent 2 hours trying to get it. After receiving it, they said it was necessary, even though the password renewal process was not required, and they waited in line for 45 minutes, and then they said it was not necessary, as if nothing had happened. The quality of service is not very good

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Karolina Mini

Level 4 Local Expert

They carry out work every day, it is not possible to use the cards, they owe me money, they will not return it back to the card, the cards have not been working for the last two months, you are whimsical and you cannot pay with your own money.Do not make these cards for yourself, so that you do not waste your time like this on calls, and do not understand what is wrong with their distribution.Shame on you!

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Инспектор

Level 22 Local Expert

The staff is very friendly. They helped with everything. I sent my grandmother's wishes - everything was explained in an accessible, understandable and unhurried way. Well done

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Рязапов Эдуард

Level 14 Local Expert

I visited to get bank cards. The staff was very polite, everything was explained and shown. After 40 minutes, the name cards were ready!

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Анжелика Романова

Level 8 Local Expert

It is this branch that I like the most. And the staff is friendly, and there are no huge queues. Everything is always fast, efficient and on time.

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Руслан H.

Level 7 Local Expert

I made a non-resident bank card (more precisely 2 cards): Visa + Uzcard. I came in at 16:30 with all the necessary documents, at 17:10 I came out with 2 ready-made personal cards (despite the fact that the bank is open until 17:00). They prompted, helped, and advised on all issues. I was satisfied with everything.

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Roman Sozarukov

Level 28 Local Expert

You can't get to it by public transport. Although considering that there is a very cheap taxi in Tashkent, it is not difficult for the price of the Moscow metro. Lots of visitors. The bank is popular. But the exchange rates are draconian

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Андрей К.

Level 9 Local Expert

Very comfortable, convenient and fast. The staff is helpful, everyone knows Russian.

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Siarhei Kavalenka

Level 2 Local Expert

If problems arise, technical support is extremely slow and inefficient. I have not been able to fully use the funds in my account for more than a week. There is no solution to the problem... I plan to change the bank

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Регина Сафарова

Level 9 Local Expert

The bank's branch is located in the city center. It is not very convenient to drive up because of the large congestion of cars. Communication with clients is fast, to the point and friendly. Queues do not accumulate.

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Азамат Зайнутдинов

Level 6 Local Expert

Excellent bank, excellent service. Everything is very convenient, clear, without unnecessary words. Many thanks to the staff, the best bank in Uzbekistan, respect!

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Shovkat Tursunov

Level 13 Local Expert

I went there to open a PO card and it took a little over an hour and they gave me the card!!! Respect to the bank

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mopsisan

Level 11 Local Expert

It took 45 minutes to process the card at the bank itself. The application is installed on both iOS and android, authorization is usually not difficult. Transfers from a savings account are interest-free and fast.

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Станислав А.

Level 5 Local Expert

There were a lot of employees, a quick queue, the visa card was made in 2 hours, there were problems with the uzcard - the system was stuck, but I still received the card day after day.

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Лана М

Level 8 Local Expert

To change the currency, you need to wait for your ticket, and it will take at least 20 minutes, given that there are not many people.

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Renald N.

Level 6 Local Expert

The support in the bank's Android App is disgusting - you can ask the same question for days and days and get no answer except "we'll contact you soon"!

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Юлия Белякова

Level 15 Local Expert

A cool bank, everything is fast and efficient, a modern bank...the bank's employees are competent in all matters

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Жанна Локтионова

Level 5 Local Expert

There is only one employee who issues the cards. He closed his office and left in silence for an hour. He closed his office. No one else can issue a card except him. There is no service. There is also a 30-minute queue for the card application.

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Мамедов Баходир

Level 10 Local Expert

Well done. Excellent office, spacious, fresh, professional staff, large Parking lot. Recommend. The location is convenient, the service is fast. The place is alive in one word. Super super super

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Галина Курашова

Level 17 Local Expert

We went to put cash on the card. Everything is fast, without queues. There is no language barrier, everyone speaks Russian.

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Андрей Алекс

Level 24 Local Expert

The bank is generally a "bomb"! Bank aorta is made in an hour! The staff is polite, the application is clear! I recommend it!!!

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Olga Zhilkova

Level 10 Local Expert

The building is beautiful, everything is clean, there are a lot of soft chairs where you can relax and even have drinking water. There are two cash desks for replenishing accounts and cards in cash, there are no queues, only sometimes there are several people. All operators are ready to help, they know Russian, but not all. They open cards for three documents for non-residents. You won't have to wait long, they always respond quickly and know how to process all documents.

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Мария Лебедева

Level 10 Local Expert

Good location of the bank. There is a toilet. Excellent staff. There is a parking lot. There is an electronic window and places to sit and wait. I recommend it!

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Инкогнито 3269

Level 2 Local Expert

The bank's narrowcard does not work for the second day, the operators do not have information. The money is essentially frozen in the bank account, without any help from the bank, the branch even recommended using another bank...

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Юрий Пол

Level 2 Local Expert

Good service, competent staff. The service time is fast. It is better to come when there is no influx of visitors.

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Александра Марьясова

Level 12 Local Expert

A good department. The queue is moving fast. There were no problems with paperwork, they work until 17.00.

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Идеальный незнакомец

Level 21 Local Expert

Probably the best branch in Uzbekistan. Despite the fact that there are always a lot of people there, thanks to the well-established and well-coordinated work, everything is always solved and done very quickly. Starting from the reception. And the operators are probably the most beautiful among the bank employees. I would like to express my gratitude to the staff who work there.

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Paraszt Napi

Level 11 Local Expert

We sat in a half-empty bank for 50 minutes to open an account. There were practically no people. Do you think this is normal? How can you work so slowly? I recommend that the bank's managers resign, and take competent and experienced specialists in their places, because the level of service is at the bottom

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Ольга Маткаримова

Level 7 Local Expert

It's not clear at all, I haven't been able to pay for my studies with a bank card for a whole week, you see, only on Monday you can make a card payment, ok But I arrived on Monday, you see, you can make the payment before 4 a.m. Come back in the morning. The question is, what do you need these cards for if you can't use them? This bank makes a huge profit for itself in order to withdraw cash from the bank, which retains a decent percentage, but then why did they come up with these cards??? Dear bank managers, please print out the schedule when you can use a bank card, otherwise you go to the bank like you go to work, only unpaid, I can't constantly ask for leave

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Ислам Талипжанов

Level 8 Local Expert

Cozy and comfortable. The staff does not distract me with extraneous conversations, which makes the service work quickly!)

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Наталья

Level 13 Local Expert

I exchanged rubles for soums. I spent no more than 15 minutes in the bank. Fast, clear, and the course is pleasant.

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Михаил М.

Level 6 Local Expert

They block the cards without explaining the reasons. It is impossible to unlock the cards. No one wants to communicate. The bank is essentially stealing money. I do not recommend anyone to contact this bank

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Mardon T.

Level 4 Local Expert

Prompt maintenance and cleanliness in the waiting area. Operators treat customers with respect

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Д Н

Level 7 Local Expert

Well done guys! Everything is clear, fast, professional, and friendly. A great team under wonderful leadership!

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Анна Завалеева

Level 15 Local Expert

Incompetent employees work here, who claim that when opening a deposit from a foreign citizen, 10% is immediately withdrawn from the deposit amount))) And not from the income from the % of the deposit. Overall it was fun. I think the bank's employees should be more competent in numbers. I did not open a deposit in this bank.

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Farhod S.

Level 5 Local Expert

There are too many unnecessary movements . Moreover, in one room you need to contact 3-4 employees to open an account, withdraw money, etc.

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Алексей Курилов

Level 12 Local Expert

I opened the card, everything was done in half a day, I opened three cards at once. Very fast and without too much fuss.

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Jolly

Level 26 Local Expert

A fairly large department, electronic queue service, there were 2 girls at the reception, they will quickly tell me what and how, I had a wait of 10 minutes, polite communication with the staff, answer all questions, advise something. Friendly. I am pleased with the visit.

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Kapitalbank, branch

721 review