Kapitalbank, branch

5.0

2278 ratings

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Murodbek Kurbanov

Level 4 Local Expert

An excellent bank, the employees are very friendly and always ready to help, they work very quickly and efficiently, there are a lot of customers every day, but everyone copes

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Ravshan Ravshan

Level 2 Local Expert

Disgusting service 40 window operator, 10 of them are working and these operators are sitting and picking their noses to dig into the phone. I waited an hour for him to serve and did not wait.

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Sergei Nikolaev

Level 15 Local Expert

There are a lot of people, but the service is fast. Everything was arranged, explained and prompted

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Ekaterina Nazarova

Level 3 Local Expert

Terribly incompetent employees. An elementary question, they refer to the Central Bank. I asked in a human way that I would register while the card was being opened, but not in any way. The Central Bank will come to them in 15 minutes. Nonsense and lawlessness.

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Nafis

Level 10 Local Expert

Everything is fine, well done!!! I like it. I thank all the employees of the bank for their attention and for the fast service! You are the best to keep it up!

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Темур т.

Level 4 Local Expert

The branch is not large and there are queues, visa cards are issued in 30 minutes. The staff is polite.

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Наиль

Level 3 Local Expert

Hello! I would like to mention a number of shortcomings of the software, which does not work correctly for the deposit "% every day on Visa" (I did not check for others), in particular: 1. The calculator shows the accrual of interest from the second day, for example, the deposit is placed on 23.02, and the interest accrual is calculated from the second day from 25.02. 2. On weekends, Sat and Sun, the program does not accrue interest on profits, but gives % for three days Fri, Sat and Sun, which prevents the client from making a profit in two days off in case of deposit replenishment. This situation says that the calculation is made not by the program, but by the bank's staff because they do not work on weekends. 3. Data on accrued interest is received after 00:00 hours, and the card is credited even later (there was no time to control), which is extremely inconvenient. And in addition, I would like to note that no interest has been accrued for 22.02, although it is 9:00 in the yard February 23. If this review is read by the bank's employees, make the appropriate changes to the software product. Thanks for your attention!

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Alexey Demidov

Level 10 Local Expert

The card was issued in 30 minutes and released in 40 (the card itself was printed) by many operators, if you come to the opening and after lunch there are no queues

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Олег

Level 17 Local Expert

Fast service, although not all operators are competent, but nevertheless, I advise

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Павел Ч.

Level 14 Local Expert

It is convenient that the bank has an electronic queue and a favorable exchange rate. The only drawback is that only one window for currency exchange is open during the day at a certain time, so a queue of 20-30 people is formed. When the second window opens, you don't wait long for your turn — 10-15 minutes.

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Two One

Level 8 Local Expert

Disgusting service and bank, queues, any visit, any question - an hour and a half of time. There is no Internet banking, the application does not make transfers every other time, in order for the money to reach the recipient, you need to spend 2 hours in the branch. Depositing funds is the same, you give the money, standing in line, the next day you go to find out where and on which accounts YOUR money is being turned. Nonsense, funds are required to be credited directly at the cash register, but no, the bank is somewhere chasing money for days until you stand in line sweaty and complain

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Diana R

Level 8 Local Expert

What smart employees, they do everything quickly and conscientiously! The best bank.

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Otabek Bobojonov

Level 9 Local Expert

The bank is very good. They helped in the exchange even if their work time was over. THANKS to the girl who worked at the first cash desk of the currency exchange 08.04.24 days before closing. And THANKS to the others too!!

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FLARIT Fazlutdinov

Level 10 Local Expert

I have been served in this bank for 3-4 years.. The staff is helpful.. They work promptly.. I would like to mention in the currency department of Fozilbek and Firuzbek.. In the operations department of Shahista, Shahida, Akmal and Dilya.. In Dilfuz's accounting department.. Good and well-coordinated teamwork.. Keep it up, well done👍👍👍👍👍

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Сергей

Level 15 Local Expert

A good department. The queue is moving fast. The average waiting time is probably 10 minutes. Replacing a plastic card is half an hour)

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Level 13 Local Expert

The central office of the bank, where there are almost always long queues. Among the employees, you can find very attentive and competent, or you can find those who misinform you and will not be able to answer basic questions correctly. Therefore, my opinion is not unambiguous, but if you want to solve all the issues that arise, you will still have to go to this office.

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Vitalii Chugunov

Level 7 Local Expert

The best exchange rate, very fast and high-quality service. I recommend.

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Сергей Конюхов

Level 29 Local Expert

One of the best banks in Uzbekistan. There are several branches in Tashkent. Visits are well organized, there are no live queues. There are a lot of ATMs in the city. The services are standard, there are no problems with cards and deposits

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vasha_orlova_sasha

Level 7 Local Expert

I am a citizen of the Russian Federation. There is no support hour in the bank's app. I have to call. But it is also not possible to get through because technical work is underway? How many days/weeks/months? This will continue. It is not possible to order and upload a printed statement in the application. Information is only on the screen🤦♀️

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Xurshida D.

Level 5 Local Expert

They do their job quickly and efficiently. There are a lot of queues, but they are accepted quite quickly. Today I also learned how to reduce the waiting time. To save time, install the Kapitalbank application through the play store and install it if you already have a bank card. So you can make an appointment at any time that is convenient for you. The staff are very polite, explain everything with patience) I was satisfied with the service provided, my visa card was opened in 20 minutes and it was ready in an hour.

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Валентина Кошева

Level 4 Local Expert

I visited this bank for the first time and was very satisfied, the staff work perfectly and competently, I am very satisfied.

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Елена Полянская

Level 12 Local Expert

Very polite and helpful girl at the reception. I quickly found out who to turn to for a solution to my question. Minus the cash register. They charge 1% commission for paying for their own services at their own cash desk.

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Victor G.

Level 2 Local Expert

I applied to Kapitalbank to get a card for settlements . The bank's employees are very friendly, attentive, competent and quickly helped to solve my question. I express my sincere gratitude to the bank's employees and especially to Dildora.

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Олег

Level 12 Local Expert

Excellent bank!!! All my questions were solved very quickly and efficiently!!! I would like to personally mention the consultant manager Dildora, thank you so much for her help!!! Dildora is an excellent specialist in her field and explained everything well!!!

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Александр Фокин

Level 8 Local Expert

The bank is super. Only there is no real Euro card. They only work with a dollar, even if it's a mastercard. Otherwise, everything is OK. The reservation does not take place abroad, but if the payment is made immediately, then OK. He withdraws euros or dollars in cash from ATMs. Keep an eye on the limit only. Everything is fine in the bank itself, too. The employees are competent and the organization is good.

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Елена Иванова

Level 10 Local Expert

Excellent department. There are not many people, they work quickly. We issued the cards here - we did it in 1 hour.

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Khurshid Yakubov

Level 7 Local Expert

The most efficient employees from all branches. They serve you very quickly

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Anatoly Pobol

Level 9 Local Expert

The speed of issuing a personalized card is very impressive. High-quality service

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Бахытбек Нурманов

Level 9 Local Expert

Capital Bank is the best banking office. Convenient location. The bank's staff is polite and attentive. Everything is in the order of the queue. There are a lot of employees, so customer service is quite fast. By coming to this office, you will be able to solve many issues for both an individual and a legal entity.

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Muborak K.

Level 9 Local Expert

It's always a bit crowded, but the service and courtesy of the staff are very impressive.

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Mikhail M

Level 11 Local Expert

Excellent bank branch. The service is on the level. The staff are polite, always ready to help, appreciate customers. There are queues, but there are sofas where you can wait. I recommend.

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Георгий Быханов

Level 14 Local Expert

Excellent bank!!! All my cases were quickly resolved!!! The competence of the service staff is at the highest level!!! I want to express my great gratitude to the consultant manager Dildora (unfortunately I do not know her last name)!!! I definitely recommend this bank!!!

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Александр Шевеленков

Level 12 Local Expert

Fast and high-quality service, respectful attitude of the staff , he clearly has a lot of experience,

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Sunnat A.

Level 6 Local Expert

A good bank, although sometimes you have to wait in line for a long time for service, but it depends on the branch and on your wallet;)

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Василий Парин

Level 26 Local Expert

It is very convenient to change currency at an ATM, especially in the late evening, when the usual points are already closed.

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Nurillo Xayitov

Level 8 Local Expert

If help is needed, the staff will easily explain, really try to solve your problem. I would like to say a special thank you for such a culture of Service.

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Sanjar Azimov

Level 11 Local Expert

The best bank in Tashkent city. The attitude to clients is very professional. They take customers in turns. Flexible prices for services for entrepreneurs. The manager of Dilshodaka Bank is very responsive and promptly solves all the problems of the council.

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Vladimir Gumenny

Level 10 Local Expert

The bottom. No ATM is operating within a few km radius of this office. ATMs nearby, of which there are a lot under a canopy, do not work. One allows you to add only dollars to the Sumy card, the rest do not work, including currency exchange. And it's not in one day. Either they turn off all their devices for the weekend, or they have not been working for a month. In the Bank, the exchanger is one window, local billionaires always come, you wait for 40 minutes for one client. The queue is huge . You spend a lot of time on your working day, and on your day off you come to replenish your card or change money - yeah, now, we've run away. In short, this is the case when you think that the bottom has been reached, but someone knocked from below. They confirmed by phone that it is not possible to replenish plastic at an ATM, only at the cash desk, on working days, when the employer, who pays the PO in cash in order not to pay taxes, also deducts non-working hours from it.

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Нина Орлова

Level 25 Local Expert

There is ONLY ONE currency exchange office, the operator barely understands her job, I stood in line for 2 hours and 17 minutes, then I realized that the number I was given was far from my queue, but people were still moving away from the window, it turned out that the girl just lets go who she wants...that's something like that

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Потапенко Максим

Level 13 Local Expert

Well-served, fairly fast service. Employees are well aware of the processes and process applications quickly.

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Алтынай Сабитова

Level 9 Local Expert

The service is good, everything is explained normally. I went to change the currency, everything was fast, probably because it was a weekday

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R.K.

Level 5 Local Expert

A good bank. If it were not for the influx of Russians, there would be no queues. Being a non-resident, I was able to issue cards from them! Thanks a lot to them for that! I was first in line because I arrived at 6:30 a.m. The reception started at 9:00 and at 10:30 I was already given a fresh, warm VISA 👍🏼 The UZcard was promised to be issued in a couple of days, so I'll go for it tomorrow. The only drawback is a live queue for receiving cards, but for the sake of fairness it should be said that this queue is moving pretty fast👌🏼

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Антон Кобозев

Level 27 Local Expert

Everything would be fine , but We came to change the currency and the electronic queue machine gave us the window number, but there is no such window, and there was also a live queue

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Liana Saidova

Level 7 Local Expert

One of the few branches where the queue lasts no more than 3 minutes. The card was issued in 15 minutes, just asked nicely, explaining the reason for the urgency. I give 5 stars for everything!

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Лара М.

Level 4 Local Expert

We have just been to the bank, opened accounts, citizens of the Russian Federation. We arrived in advance, 40 minutes before the opening, we were the first in line. The department is open, we sat in the cool and waited. The queue by numbers. At 9.00 a.m. they called, filled up all the documents. Now citizens of the Russian Federation can apply for Visa gold and MS standard, 55,000 and 25,000 soums, respectively. Get the cards tomorrow afternoon. We finished it in half an hour. They said that now it is possible through the application to make transfers to Visa and MS in rubles, from a ruble account. They also changed the money there (rubles). The course is naturally better than at the airport. We left the bank branch at 9.40 a.m. - the people have already increased noticeably. The girl who did the registration said that after lunch they had a complete blockage, under 100-200 people in line to open accounts. Therefore, I advise you not to sleep until 12, but just come early.

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pacha v

Level 16 Local Expert

An excellent bank, we would have made a card very quickly. About 1.5 hours. I recommend the mobile application, everything in Russian is simple and clear. However, I recommend it

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Павел Филин

Level 3 Local Expert

A good bank. The card is issued day after day, even to a non-resident

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Ioan Нехаев

Level 2 Local Expert

Great staff, but there are always a lot of people. The staff is working quickly

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Сабина Андиржанова

Level 5 Local Expert

Excellent bank, convenient location. Excellent staff. Thanks for the service.it is convenient for payment, I use your bank regularly.

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Roma

Level 6 Local Expert

We have issued a travel visa card with my wife! More than once I helped out on the way, delivery, taxi, hotel reservations! In Thailand, India and the United Arab Emirates, everything worked without problems.

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Kapitalbank, branch

721 review