Kapitalbank, branch

5.0

2278 ratings

Rate this place

Фахриддин Фазылов

Level 9 Local Expert

In general, it is very fast. I almost never stayed late. The only drawback is that at the end of the day there were cases of artificial prolongation of time, they actually slammed the window in front of their noses, in the spirit of Soviet times..

See original

Альберт Саттаров

Level 15 Local Expert

The operators are adequate, responsive, but the queues are terrible, just huge, if you come at lunch, if you come to the opening, then there is no one

See original · Русский

The BEST

Level 30 Local Expert

Conveniently located branch, in the center of Tashkent. I am pleased with the well-functioning air conditioners. The staff is professional. For Russians, quick account opening and registration of VISA and MASTER CARD cards of various categories: from simple to ultra-cool!

See original

Mey_Ro

Level 5 Local Expert

There are a lot of cars at the entrance, they can't leave. There are people in the bank, they issued cards from another country, they seemed to have done everything, but not without worries about the timing. Therefore, plan your time in advance. After handing over the documents, the employees themselves do not explain anything. The attendants explained what and how. There are no booths, money is received at the cash register in full view of everyone and handed over, which is not entirely safe. Although this is the norm in their country, and probably it speaks about trust and security.

See original

Victoria Z.

Level 8 Local Expert

A good bank, a neat branch, there is a cooler and a toilet. But the queues are huge. Even with an electronic system, you need to lay an hour and a half for one trip to the bank.

See original · Русский

Nargiza Bekmuratova

Level 12 Local Expert

Excellent service for individuals, they quickly open a visa and humo card in 40 minutes

See original · Русский

Farkhad Palvanov

Level 8 Local Expert

I wanted to get a job. I went there to talk to the HR department. They told me to contact the reception. They told me to leave a resume and they'll call me back. And silence... While I was there, I did not see dissatisfied customers and service problems. So I think everything is fine.

See original

Victoria

Level 24 Local Expert

My favorite branch of Kapitalbank!Always high-quality service.Personally, I once witnessed how a client was very rude to an employee, but the girl did not answer anything, just remained silent.This shows not only her upbringing, but also the staff with good qualifications, stress resistance and resistance to provocations.Well done!

See original

Роман

Level 13 Local Expert

The quality of service is 2, or I was unlucky. Why do you need to stand in a live queue to pick up a ready-made card? They said on the day of receiving the documents that the card would be ready in half an hour. I did not wait, I came the next day, I stood in turn as in a Soviet polyclinic, but it turned out that the card was not ready yet. A wasted hour.

See original · Русский

J A

Level 8 Local Expert

There are always too many visitors at the cash register, which is not affected by the queue from the kiosk (live queue)

See original · Русский

Andrey K.

Level 6 Local Expert

A good bank. The department is clean, there are queues, but everything is in order: take a ticket and wait. Usually, the wait is no more than 10-20 minutes. The service is fast.

See original · Русский

Георгий Филиппов

Level 9 Local Expert

The attitude towards the client is zero, I came by appointment without delay, those who have an appointment 30 minutes earlier are sitting in front of me. As a result, the operator said that he needed to come tomorrow, because they would not have time to work with me today. WE WERE LEFT WITHOUT A CLIENT.

See original · Русский

Сева Юличева

Level 9 Local Expert

A good bank, thank you all for your quick response.

See original · Русский

Мистер Темп

Level 12 Local Expert

Thank you so much for making the card for one visit! It took a long time, with a creak, but at 18:10 the cards were received!

See original · Русский

Евгений О

Level 4 Local Expert

After 3 weeks, the chip on the uzcard card stopped working, they ask for money for reissue.. The quality leaves much to be desired. This is despite the fact that I have a lot of cards that I have been using for several years, and it was an obvious marriage

See original · Русский

Ezoza Terner

Level 7 Local Expert

Usually there are few queues for the exchange and purchase of $. Usually at the branch on Maxim Gorky it is necessary to stand in line for 3 hours to make an exchange (

See original · Русский

Денис Смышляев

Level 11 Local Expert

The best greetings from the bank in Tashkent. We are ready to resolve any issue when contacting you. The most competent employees of Capital Bank.

See original · Русский

Ксюша Трунова

Level 3 Local Expert

Very friendly staff, ready to help with your questions. We opened an account and a card-we received it on the same day. But be prepared for a long queue at the checkout (especially if there are people in front of you with bags of money)

See original

Антон Игошин

Level 11 Local Expert

The organization of work in the bank is simply disgusting, there are only 2 windows for issuing cards, after almost every client, friends of employees come up without waiting in line, occupying employees with other issues. 15 people passed in front of me in 3 hours. To receive a card, you still need to pay for its issue - and then you get to the cashier, the queue in which is as chaotic as possible, the speed of cashiers is very low, but this is due to huge bundles of sums from customers. To make a normal organization - and all this will take place in an hour at most.

See original

Анатолий Смирнов

Level 14 Local Expert

A terrible bank. Through the app Apelsin, I issued a Uzcard for bonuses. It was issued back in April, I had to drive as much as 6-7 times. The queues are gigantic, they said they were not ready twice and it took 2.5 months !!! I had to yell at a bank employee and suddenly a miracle! the card appeared after 10 minutes

See original

Daler Turgun

Level 11 Local Expert

Top-level customer service, courteous staff, explain everything clearly and clearly

See original · Русский

Роман Кинаш

Level 13 Local Expert

At the time of arrival, May 7, 24, the best course. There are a lot of people, but the electronic queue works, it is very convenient.

See original · Русский

Алексей

Level 10 Local Expert

It's crowded, there are long queues, but there are a lot of operators, so the queue moves relatively fast. After standing in line for an hour and a half, you can find out that they cannot provide the necessary service for technical reasons (the girl at the counter does not warn about this)

See original

Марта Бедляева

Level 7 Local Expert

Long queues, cards only the next day (instant), I went to the bank at 10 in the morning, left at 15, but all I needed was a card and pick up the transfer, the ATM was the only one that did not work, there was a live queue at the cashier, the rest on the coupon

See original

Максим Бегишев

Level 12 Local Expert

We opened an account for a citizen of the Russian Federation, everything went quickly.

See original · Русский

Алексей

Level 5 Local Expert

The service itself is normal, there are wild queues. To get a transfer or a contract, you need to rush to the office and stand in hourly queues. At least half of the services could be provided remotely. Learn from your Russian colleagues

See original

Анна Гизбрехт

Level 2 Local Expert

They sent euros from Europe to Capital Bank in Uzbekistan on August 30, today is September 19, the money has not yet arrived, it's terrible, it's better not to contact this bank ever, they sent it to Uzbekistan for the first time and regretted it very much. They come through other countries quickly, for a maximum of 3 days, but here it's just terrible.

See original

Ислам Баходиров

Level 14 Local Expert

For me personally, the number one bank in Uzbekistan provides customer service.

See original · Русский

e.k

Level 21 Local Expert

We made the map on the spot in 1 hour, well done

See original · Русский

Евгений О.К.

Level 15 Local Expert

There are a lot of people opening accounts, but managers do not increase the number of operators to speed up work. They work "without lunch", but the operators just go out to eat, and 1 table is working. You sign the documents, but there is simply no copy for the client.

See original

Анатолий

Level 12 Local Expert

A good bank. The staff is very polite. A convenient application that works fine in Russia! Of the cons: frenzied queues! There are few staff for bottlenecks…

See original

Юлия Кайданова

Level 8 Local Expert

Thanks to the attentive, empathetic staff. Especially the girl at counter 7, who served on April 15, 16, 17, 2025

See original · Русский

581526 Багаутдинов

Level 3 Local Expert

Very professional staff, fast service, always attentive to visitors' questions

See original · Русский

818186 Пулатов

Level 9 Local Expert

Well, not to say that all problems will be solved in 1 day, but you can transfer money or take out a loan

See original · Русский

Ольгв Давыдова

Level 4 Local Expert

I really like the bank. Quickly! Always profitable! Keep it up

See original · Русский

Рамиль Юнусов

Level 9 Local Expert

I ordered a visa card and waited for almost 2 weeks, the call center could not even clearly explain why the card was delayed for so long, I highly recommend a terrible bank!

See original · Русский

Андрей

Level 10 Local Expert

A very large department, a lot of people, a lot of employees. I received a bank card for non-residents there - despite the fact that there is an entry in the electronic queue in the hall and the girls who help to make an appointment correctly were asked to download the application and make an appointment there, and the application is blunt and does not always download all the necessary information, because of this they missed a convenient time and had to return after a few hours. There are no questions about the work of employees, everything is clear, without problems, questions are answered, they are processed quickly enough. There are comfortable sofas while waiting for your turn.

See original · Русский

Elena Ten

Level 16 Local Expert

I love this branch of the bank, I've never been left without a solution.

See original · Русский

Tat Vit

Level 17 Local Expert

Ah! Everything is fine, polite, attentive, but they refused to connect SMS to the Russian number(

See original · Русский

Николай Загляднов

Level 12 Local Expert

The central branch of the Bank. They work fast. There are no problems. People like the SS

See original · Русский

Farogat Mirsaitova

Level 3 Local Expert

not for legal entities . They can't remove the file cabinet during this time. Already tired of it

See original · Русский

Direscorpion1

Level 10 Local Expert

The central branch of kapitalbank. It is inconvenient to drive up and leave by taxi because there are many pedestrian streets around. The queues inside are quite large and confusing. I was on an appointment for the first card registration, I waited 40 minutes anyway

See original

Дмитрий Егоров

Level 8 Local Expert

I have been using the services of this bank since 2019 and do not regret it. The bank is always one step ahead. The staff is excellent, respectful and competent.

See original · Русский

Max Imilian

Level 11 Local Expert

I think this is one of the best banks in Uzbekistan. An extensive ATM network. In the same ecosystem with uzum bank, etc.

See original · Русский

Aлександр захаров

Level 9 Local Expert

One of the best banks in Tashkent. The exchange rate is high, they work quickly and well, there are money transfers both online and in cash.

See original

Рихситилла Сайдалиев

Level 3 Local Expert

A RELIABLE AND MODERN BANK, IT IS THIS BANK THAT CONDUCTS FAST TRANSACTIONS. CONVERSION CONVERSION MONEY TRANSFERS FROM EUREKA AND PHYSICISTS MINIMUM COMMISSION FOR MONEY TRANSFERS

See original · Русский

Олег Маклаков

Level 19 Local Expert

I think the bank is the best, but it is in this branch that all the rules of logic and normality disappear. It is not clear who is responsible for what, there are just a lot of people in such a room, a lot... I was initially told to come and pick up the card, as a result, the girl does not issue cards, and I need to take a ticket ... 30 minutes have already been spent. I took a ticket, the ticket was 158, there were only 52 lights in the window. There is no parking at all from the word

See original

Михаил Егоров

Level 6 Local Expert

An advanced bank, good service, cards work all over the world. They opened an account for me within 3 days

See original · Русский

Ирина Ан

Level 5 Local Expert

The complete lack of professionalism of the bank's employees!! Perhaps the "special" attitude towards non-residents of the country is affecting. In order to get a card, you need to be patient and waste time.

See original · Русский

Иван Петрунин

Level 6 Local Expert

Heroda is the best banking specialist I have ever met. Thank you so much for your help!

See original · Русский

Kapitalbank, branch

721 review