A very nice modern hotel with excellent service. Everyone is very friendly and helpful. The kitchen is wonderful, there is always a choice, meat, chicken, fish, no one was hungry. The only thing you need is a normal coffee machine or two, the one that is, does not cope with the flow at all. It was a pity that the children's room was no longer working, although there were still plenty of guests and children in the hotel. The heated pool is super, the kids didn't want to go out. On the contrary, they have already written about Pearl repeatedly, but it did not bother us to sleep, what can we do - a resort town, people came to rest, someone to sleep, someone to have fun. I would also like to write about the streams, which they write a lot about here, supposedly this sewer drains into the sea. It's not a sewer, there would be a sewer - the smell should have been disgusting. This is clean water, rivers that flow down from the mountains, special drainage systems were made for them, otherwise all this water had to go to the city. Swim quietly. I am very pleased that good hotels and places for recreation with good service are appearing in Abkhazia.
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Елена Иванова
Level 8 Local Expert
July 18
We had a rest this year in this wonderful hotel. The staff is very good, they will always help you, they will wish you a good day. We were just delighted with the rest. There is a lot of food, everything is very tasty, a good choice. Everything is of high quality. A small but well-maintained area, a beautiful beach, there are sun beds, clean sea, not many people on the beach. A well-cleaned room. The Internet really didn't catch much, this is especially true when you need to work. This is certainly not a big minus. Free secure parking inside the hotel. Very comfortable bracelets for this, just a separate like, do not be afraid that you may lose your keys. The room has everything you need towels, beach towels, bathrobes, a place you want to return to.
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Maksim S.
Level 6 Local Expert
October 23
Just a good, good-quality hotel - polite, clean, cozy. The rooms are fully equipped, with excellent hot water, comfortable, large bathrooms, and the room has a balcony. Iron, ironing board and water cooler on the floor.
The breakfasts are good, there is a lot of delicious and varied. The bottleneck is a coffee machine, a queue of mugs constantly accumulates near it and an employee, special thanks to her, patiently, remembering everyone makes coffee on the "baby". I recommend installing several larger vending machines, this will relieve the coffee and tea area.
A small heated swimming pool allows you to swim even in October.
Thanks for the rest.
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Динара Силанова
Level 4 Local Expert
July 3
Excellent hotel, very friendly staff, special respect for the cook! We rested from 05/25/31/05, there were few people, there were always enough places by the pool and on the beach. The rest was overshadowed by one circumstance - upon check-in, the receptionist at the reception said that our Deluxe room was occupied and offered another room-family deluxe, which was located next to a cafe in which music was playing very loudly. After I went to the reception for the second time and asked to call the senior administrator or management, our Deluxe room turned out to be free))) Otherwise, everything is fine: nature, climate, cleanliness in the hotel, food
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Ольга Шаповалова
Level 9 Local Expert
September 20
We stayed at the hotel from 14 to 20.09.2024, we were satisfied, but there is something to improve.
Positive:
1) delicious and varied food, if something is over, they promptly inform. For breakfast: cereals, fruits, cottage cheese, nuggets, sausages, scrambled eggs, yoghurts, salads, cereals, croutons, pancakes, there are steamed dishes. For lunch and dinner: soups, broth, 2 types of side dishes (vegetables, cereals, potatoes, pasta), 2-3 types of meat / fish (more often meat, fish were caught twice). Chicken, beef, pork. Baking 3-4 kinds of cakes, fruits. They give wine for dinner.
2) the service is excellent (change of towels daily, bed linen every 3 days, a set of bathroom accessories (gel, shampoo, conditioner, constantly bring new ones if they run out. A shower cap, some cotton pads and sticks, a nail file was put only once upon check-in). There are bathrobes, slippers, tea, water in coolers on the floor.
3) the rooms are spacious and cozy. There is a refrigerator, a safe, all rooms have balconies and a dryer, there is a hairdryer. TV with a large selection of channels.
4) there is a swimming pool, animation for children (I can't assess the quality, but there is a schedule on the counter)
5) Excellent wi-fi. It works throughout the territory and even partially breaks through on the beach.
6) there is an individual and group transfer for those who wish
Minuses:
1) the private beach is not fenced in any way, in fact, it is not its own, but rather the hotel has agreed with one of the sites for the free rest of its guests. For us, sun beds and umbrellas were free, others could also come here from other hotels and buy sun beds or just relax on the pebbles. Local sellers of all sorts of stuff constantly walk by and shout loudly.
2) coffee from the coffee machine is only for breakfast, and it is only one, and not for catering, it brews coffee for a long time. As a result, there is a wild queue of cups in the morning, you can finish breakfast, but you will not reach coffee.
3) mosquitoes, but there's nothing you can do about them. You will not be able to sleep under the sound of the sea, otherwise they will eat you. And even the kindly left fumigators in each room do not work on them.
We got a room on the opposite side of the cafe on the 6th floor, so the music didn't bother us much, but it could be heard even through the closed balcony door. Therefore, if you have a sooo light sleep, and there should be a deathly silence, it's better to take earplugs.
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Дмитрий
Level 12 Local Expert
July 12
It's a pity that you can't put 6 stars. The hotel is just GREAT! I saw a lot of things , but in Abkhazia, I was pleasantly surprised. It's all clear. Well-maintained territory. It is immediately clear that people are sincere about their business. Keep it up ! The food is varied , fresh and delicious .Many THANKS to the chef for the delicious carrot cutlets!!! Thanks to the booking department for taking into account my wishes!
I want to tell the hotel: although your path is very difficult, but keep your mark!!!!! Thanks again! Yes, about the Pearl - the music is a bit noisy, but this is a southern flavor, where without it. If you want silence, then ask for windows on the Abkhazia hotel. We were on the balcony, with delicious cheese and vinishko, the music did not interfere, they have a good repertoire and you can dance. THANKS again!
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Владлена К
Level 4 Local Expert
October 14
We rested from 1.10 to 8.10.24. I really liked the hotel, clean rooms, cleaning every day, clean towels (only bed linen was not changed), a separate plus is food, the choice is small, but there is a variety, every dish is really delicious, everything is cooked with love!
There are holidays, we stayed on the day of the liberation of Gagra, there were snacks and chacha on the table, a saxophonist played during dinner.
The hotel has a warm heated pool, there were few people in the pool, you can swim in peace, there is a bar by the pool, the prices are reasonable.
The staff at the cafe is friendly)
We also got a great room on the 7th floor, stunning views of the mountains and the sea, this, of course, influenced the first impression!
There was music playing in the cafe nearby in the evenings, which created a festive atmosphere🙂
The only disadvantage for us, as coffee lovers, is one coffee machine and coffee only for breakfast. We had to stand in line for coffee, to be more precise, there were mugs in the queue that we left and the employee was already pouring coffee when our turn came. We hope the hotel will resolve this issue🙂
Overall, a great hotel, which we will definitely return to if we are in Abkhazia, I give 5 stars!
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Евгения Агафонова
Level 11 Local Expert
July 1
The hotel is super! We are thrilled! The level of Turkey.
Convenient key bracelets, you can swim with them and it is very difficult to lose)
Gorgeous views from the balcony - the sea on one side, the mountains on the other. What kind of sunsets are there mmmmmm.
The hotel is adapted for children - a playground, an outdoor playground by the pool (very convenient, parents relax on a sun lounger, and the child plays), a heated swimming pool.
The food is excellent, everything is delicious and varied. For children, porridge, mashed potatoes, pasta every day. Fruits, vegetables, dairy drinks. For adults - national cuisine, local wines for dinner. There is live music in the restaurant once a week.
The location of the hotel is generally a cannon bomb, everything is within walking distance - shops, cafes, pharmacy, amusement park, water park, car rental and much more.
It takes exactly 2 minutes to walk to the sea!
There are free sun beds and umbrellas on the beach - there are always places. The young man helps to put the sunbed where it is needed and open or close the umbrella.
They write that rotavirus, but this is the problem of Abkhazia, not a single hotel. We didn't swallow water in the sea and pool, boiled water to brush our teeth and didn't catch anything! Our vacation was great!
There is a cafe with loud music in front of the hotel, but everything ends at 00.00. We were so tired at sea that we slept and didn't hear anything.
My daughter fell asleep at 21.00 and slept until morning.
Those who are disturbed by the music, take earplugs or stay away from the embankment. This is a resort town - people relax there!!! If you want silence, go to your grandfather's village!
The hotel staff are professionals, all problems were solved within 5 minutes!
A great hotel, come relax, not look for cons and your vacation will be like ours!
Falcon, we will come back to you ❤❤❤❤❤
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Ольга .
Level 6 Local Expert
August 10
The hotel itself is beautiful! The room itself is gorgeous, and the views from it. Delicious food, a warm pool, comfortable-a huge double bed, a set of slippers and bathrobes, a set of tea and water in the room is updated daily, a spacious bathroom, a shower is ideal, with a good stable pressure, no need to twist and turn. The music is loud, yes, you won't listen to the sound of the waves in the evenings, but with the door closed, the insulation is quite good, you can sleep. And loud music is not the problem of the only hotel, there is loud music everywhere on the waterfront. Rotovirus overshadowed the arrival, on the second day of arrival at the hotel. Nothing but food was eaten or drunk at the hotel, only bottled water. We swam in the pool and the sea.
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Дмитрий Костин
Level 26 Local Expert
September 30
Good 4. Good landscaped area. Swimming pool, playground, pool bar. There is a children's room and animators (unfortunately, who work part-time at night in neighboring cafes.therefore, instead of working with children, they sleep off later) but nevertheless they left the children a couple of times for two or three hours. According to the cuisine, I can say that it is very diverse and delicious. The staff is friendly and welcoming. But at night it is better not to stop by the administrator is asleep and it is useless to wake him up (vacationers will open in the morning) in the restaurant everything is kept on probably by the admin strator of an older woman (waiters only have time to rustle. One day she was gone, the waiters huddled in a circle and did something for themselves) they always offer Abkhazian homemade wine for dinner. On weekends, there is live music during dinner. It is located in the center of novaya Gagra near the water park and amusement park on the embankment. Rotovirus is very careful to swim in the sea next to the hotel, as in other things, and along the entire coast of Gagra.
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Лариса Кошелева
Level 6 Local Expert
October 31
A very nice cozy hotel! The staff is trying very hard. There is a beach nearby, sun beds, umbrellas, it seems to be enough for everyone (but it was the end of September), I can't say how in summer. The hotel has a warm swimming pool, everything is clean, the prices are reasonable. Note that there are a lot of Mosquitoes, be sure to take fumigators. The hotel gives them out, but for some reason they can't cope, and our neighbors brought them with them and did not suffer from Mosquitoes. The paradox🤷♀️
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Юлия Е.
Level 5 Local Expert
September 6
Of the advantages:
1. Great staff, all friendly and friendly
2. Cleaning and the rooms themselves. We cleaned every day and changed towels, everything was added without asking. The rooms themselves are newly renovated, quite spacious
Of the cons:
A private beach, of course, is not your own. This is a city beach where there are just sun beds from the hotel. The beach is dirty, no one cleans up. There is a river nearby that smells of sewage, on the left it smells of gasoline from boats, so you will not be able to enjoy the sea air here.
Sun beds from the hotel are sold to everyone. Therefore, someone else may be lying on the sunbed instead of you, but the hotel needs to earn even more from you. And if you suddenly express your dissatisfaction, you will be expressed in response to the whole beach.
A separate topic is rotovirus, how many times has rotovirus been caught in Abkhazia for the first time and they are sick of it here for HALF the HOTEL.
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Екатерина Михайлова
Level 7 Local Expert
December 11
The hotel is wonderful!
Clean rooms
Daily cleaning
Polite staff
Delicious breakfasts (lunch and dinner were not taken)
Cool pool with warm water.
The noisy Pearl cafe under the hotel windows is frustrating.
This is a hot spot
If only we could close it, and everyone would be happy. Since the music and noise all along the embankment are from this eatery of local marginals.
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Валерий Гладин
Level 5 Local Expert
October 11
It was like a fairy tale.... I've been abroad a lot, but not one foreign,, five,, can compare with this hotel... The rooms are excellent, cleaning every day, starting from the reception, everyone is friendly and with smiles on their faces.... The sea is 50m away, the pool is perfectly clean... And as for nutrition, it's fantastic... I had to go a lot of places, but since there was no food anywhere.... A very large selection of dishes, a variety, everything is very tasty, homemade, however, no queues, the staff are friendly... I especially want to mention Tatiana and I don't remember the name of the one who brewed coffee for us... Chefs of the highest class.. When we left, they helped us load a heavy suitcase... I really want to come here again... Check who wasn't there... You will only drive here... Thank you so much!!!!!;!! PS. The only request... Make normal steps to the beach!!!!
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Екатерина Лакота
Level 3 Local Expert
September 26
I am quite picky in choosing a hotel for a vacation, so I chose carefully. And fortunately, I did not make a wrong choice. The hotel is great. Service: room cleaning every day, change of towels and bed linen is also excellent. Toiletries , tea station. Friendly staff. A great restaurant with delicious food. A couple of minutes from the sea. In general, I am satisfied, I recommend it.
The only disadvantage of the hotel.. reception.. They're kind of indifferent , or something, not friendly... I wish you more positivity and good mood)
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Евгения Л.
Level 4 Local Expert
June 2
A great hotel!!! Everything is at the highest level!!! Your own beach. The sea is nearby. We had a view of the sea and the mountains. Beautiful!!! Comfortable rooms! Everything worked. The kitchen is great. We had breakfasts and dinners. The menu is varied. Everything I tried was delicious! The only drawback is the two cafes opposite the Pearl and the Lighthouse. If you have windows on their side, then there will be no quiet evenings. We read about the Pearl in the reviews and were a little ready. Sunset with live music on the balcony. But when they turn on music in the Lighthouse cafe at the same time, it's a head break...
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Елена Шишонкова
Level 6 Local Expert
October 16, 2023
Clean, cozy hotel near the sea and its own beach.The maids are very friendly and do the job perfectly!All the staff is friendly, always ready to help.We recommend the hotel to all friends and family. Have been here 2 times, I would like to wish:
1. The hotel is positioned as a family, make a small "paddling pool" in the pool for kids. Kids also ask to swim, and sometimes they get so much water into the pool that with a height of 170 cm, an adult barely reaches the bottom. 2. Excellent waiters in the restaurant. Even chairs and pepper shakers are aligned in one row. Always wearing disposable gloves. But in the same gloves, they fill in phones with a free minute. Not hygienic.3. And the children's animation is limping on both legs. The animator works carelessly on a piece of paper. And with children, improvisation is needed.I won't even take off the stars.I know that the recommendations will be taken into account.I have witnessed more than once how strictly the seniors look after the junior staff.Thank you to Sokol for our wonderful vacations! Mattresses, pillows are very comfortable!
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Байло Марина
Level 15 Local Expert
October 12
Everything is great!!! Starting from the location: at the beginning of the new Gagra embankment. Therefore, when walking during the day, you can safely explore all the sights, and in the evening, passing by, choose a cafe where it would be nice to relax. The renovation is new, the furniture and bedding are new! Breakfasts and dinners are delicious and varied! They give Wine for dinner! The next time I come to Abkhazia, I will stay only here!
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LOOK BEAUTY HOUSE
Level 4 Local Expert
July 9
We had a family vacation in October. Excellent hotel, location on the first line, its own beach with sun loungers and umbrellas, heated pool , clean rooms, cleaned every day, pastel was changed every other day, courteous service, all for five points. And meals for 10, having spent 15 days relaxing in many canteens, cafes and restaurants, this is the best restaurant in Gagra.
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лара лара
Level 9 Local Expert
June 2
I want to come back again and again.
Gorgeous view, sea breeze, the territory is small, but every inch is thought out with love. The sea is one minute away from the hotel.
The philosophy and concept of the founder of the hotel is fully supported by the staff and you feel welcome as soon as you cross the threshold.
We sincerely express our gratitude to Ilona, the hotel manager, and the entire team.
Special thanks to the kitchen staff, a very thoughtful and varied menu with notes of Abkhazian flavor.
As for the color, it's a separate song in the literal sense. Near the cafe "Pearl", with songs, dances, lezginka, good cuisine and loud music until 00:00.
On the second day you get used to it and it's like an additional option.
You need to be careful with excursions, book only at the hotel, the guys will orient you at the reception.
We tried to order "sea fishing" on our own, we had to give up at the very beginning, it was still a quest. We bought into an advertisement from Kirill (a brave guy on the next street).
The rest was a success. We went to the Rosa Hotel in the spa, excellent massage and cosmetology.
Thank you for a wonderful time
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Надежда С.
Level 7 Local Expert
March 30
Great hotel. Cozy rooms, everything is clean. The location is ideal - the promenade and the sea are just a stone's throw away. The on-site swimming pool, which is heated during the honey season, is a great place to relax after walking. The breakfasts are excellent, the variety of dishes and everything is very tasty. But for some reason there was no coffee machine at breakfast this time ((( only coffee from a can, which is unacceptable for such a hotel. There were earlier coffee machines with quite a good cappuccino. I was very upset by the fact that there was no good coffee at breakfast
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Евгений Харланов
Level 9 Local Expert
October 5
A great boutique hotel. Comfortably. Delicious and clean. The staff works quickly and discreetly. Good location. The nearest restaurant lives loudly in the evening. There are questions for the city itself and its residents, but that's another story
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Константин Р.
Level 4 Local Expert
August 14
We had a rest in early August. The view from the room to the mountains and the sea is simply gorgeous (we were on the top floor) we watched the sunset several times - beauty.
The food is without comments, everything is delicious, quite diverse. In the morning, brewed coffee, of course, does not compare with the coffee shops of St. Petersburg, but it is quite tasty if with milk.
The room is clean, tidy and comfortable. Cleaning every day. Separate towels for the shower and for going to the beach are changed every day.
The staff are polite and helpful.
There is a swimming pool and a bar on the territory, since they themselves have not been to the sea for a long time, they did not have time to appreciate these amenities.
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Инкогнито 0709
Level 5 Local Expert
April 17
I have been visiting the Republic of Abkhazia since 2000.Friendly people, wonderful climate, nature and very tasty national food.I try to get out to this paradise at least once a year, regardless of the time of year.I am very glad that over the past two years the Republic has begun to transform , streets and squares are being put in order , new hotels and cafes are being built .For the second year we have been living in the Sokol hotel in Gagra .I would like to note the high level of service, a comfortable atmosphere and friendly staff. A huge selection of dishes, original presentation and very tasty breakfasts, lunches and dinners.Many thanks to the hotel administration for the organization and selection of professionals.Thanks to everyone who cooks, cleans, greets and accompanies , makes our stay comfortable .
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Екатерина Булатова
Level 11 Local Expert
February 28
I really liked the hotel 1 line, its own sun beds, umbrellas, towels. Everything is comfortable. Private children's pool. Animation! They clean perfectly! They feed with a BANG: there is a lot of meat, meat-eating men really like it! In the evening, you can have a glass of wine. Each room has a balcony, hairdryer, TV, safe, air conditioning. Nearby there is a promenade for walking, a Ferris wheel. Lots of entertainment nearby. Gorgeous!
I don't like to go to the same place, but I would come here again! Falcon, I adore you!!!
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Валерий Боровков
Level 13 Local Expert
August 8
The hotel is located on the first line. The beach is 50 meters away... the rooms are comfortable. The staff is polite. The food is delicious! No worse than Turkey! I recommend it! The only feature is that there is a Pearl cafe nearby, it is very noisy until 00.00. I don't write this down as a minus, perhaps it will be a plus for someone.
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Антон Артеев
Level 6 Local Expert
August 13
A good hotel, qualified, helpful staff. Great view from the balconies. A good dining room, a varied menu.Minus a point, there is no entertainment for children. The hotel is not a family hotel, but for a couple.
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Татьяна Родионова
Level 4 Local Expert
June 16
A very nice hotel. There were two times. Responsive staff. The food is very tasty. Towels and bathrobes are changed every day. Room cleaning is also done every day. It's two steps to the sea. The pool is warm. Even in winter it is very comfortable to swim. You can also put five stars. If Abkhazia, then only this hotel. Let's definitely come back.
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Дарья Волкова
Level 6 Local Expert
November 4
We rested in this hotel for 3 days, but we wanted to stay longer. The price for a room is 7800 with breakfast and dinner. The rooms are clean with bathrobes, slippers and bath accessories+beach towels. The staff is super friendly and helpful. Breakfast and dinner are mini buffets, the dishes are all simple and clear, but delicious. We plan to return next year
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Анжелика В.
Level 3 Local Expert
August 3
Good day to all.It's time for me to talk about a wonderful vacation in Gagra, as well as to talk about the service at the hotel.
A fair 4 stars!
Minuses:1. There is a stained carpet in the corridors between the rooms.It's time to change the floor covering a long time ago.Especially where there is a cooler with water.
2. There is not enough rubberized mat in the rooms.Coming out of the shower, all the water accumulates on the floor and spreads further.
3.Not a working refrigerator.How many have not been rebuilt....It still doesn't cool down.
4. The Internet doesn't always catch on.
5. We had a family vacation.although there was a sofa for a child nearby, there were no bed linen.Although the number of children was indicated when booking.
6. It's time to change the rusty clothes dryers, which are located on the balcony.They hung white washed clothes and the rust mark was never washed.
7. Bed linen had to be changed every 3 days...Alas, the miracle did not happen.
We checked in on July 3rd.We lived until July 12th.The room is cleaned every day.
8. There is not enough microwave.
9. We arrived at the height of the season.It's about 30 degrees outside.At night 25.High humidity, linen dried for 2 days.
After the beach, you go to the room to rinse off and realize that now the air conditioner will blow through you.Adjust the operation of the air conditioners at the entrance to the hotel.Children are blown away quickly by such a temperature difference.
10. The first 2 days the food was varied.Then it's the same thing.Over-dried duck, borscht without meat (I was amazed to be honest.there is no meat for that kind of money).There is no choice of soups.Or it's chicken, borscht, with meatballs.If at 13 p.m. a large number of vacationers come for lunch...There are not enough places in the dining room.Someone is heading outside to eat.
Waiters should not stand in a bunch and neigh like horses, but perform their duties.Although everyone is polite and friendly.
After you eat the pickles.... the stomach starts to hurt.
The casserole was delicious and like in childhood!Udon with chicken!10 points for this!Butter and cottage cheese are also magical!
The downside is that there is no children's menu.I took porridge well for the child and bought cottage cheese.I didn't eat anything at the hotel.
11. A warm swimming pool.it is necessary to clean more often and prohibit vacationers from swimming in the pool without taking a shower.
Positive:1. The hotel is new.The location is good.If you do not take into account the local cafes near the hotel.The sea is nearby.
2.the territory is clean, there is a small Playground and there is also a children's room for 1 floor.the hotel.There are a lot of toys.However, animators are sluggish!
Gorgeous roses!Tui!Cypress!
3. There are towels and sun beds in the room.there is a kettle and mugs, as well as tea and sugar.
4.there is an ironing board and an iron (in the hallway)
5.there is a safe
IT'S WILD TO WATCH THE DRAINS FROM HOTELS AND CAFES FLOW INTO THE SEA!Is it really impossible to build sewage treatment plants!Splashing in the sea in these drains....so-so ....
The city is dirty, the park in Old Gagra was struck by its nature and untidiness.Even in the mountains it's already getting dirty.There are no public toilets.It 's been 30 years ...as there was a war, and so we hung in that time.The city has no owner.
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Инна
Level 5 Local Expert
October 6
We had a family vacation in September 2024, we really liked everything, the food, the room, the territory 👍will we definitely come here again? The staff is friendly. Special thanks to Kristina from the second floor. A very friendly girl🌷
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Олеся Зырянова
Level 6 Local Expert
October 27
A wonderful hotel!
Sea view, delicious breakfasts and dinners!
Very polite staff, always attentive and ready to help!
A heated swimming pool, even in bad weather, we swam and sat by the pool.
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юлия горбачук
Level 13 Local Expert
September 9
A chic hotel, very decent, price is quality, you will not regret it, all inclusive 3 full meals a day, very clean, washed, cleaned, bed linen is changed, there are no disadvantages, I do not remember what I would be dissatisfied with, penrsoeal for 5c +
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Евгений Ветров
Level 4 Local Expert
August 22
A very decent hotel. Modern atmosphere, courteous staff, everything is at a high level.
Great cuisine, the hotel is on the first line from the sea, there is a private beach, there is enough space for everyone.
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Евангелина Григорьева
Level 3 Local Expert
March 28
I really liked the hotel! We were on spring break with the children. We took 2 rooms,- we asked for rooms with a sea view - our wishes were taken into account, for which we thank you very much!!! The room has everything you need (slippers, bathrobes, gels, shampoo, etc. There were only dental kits). cleaning every day. The breakfast is awesome! The staff is polite. By the way, the hotel has a heated swimming pool.
Special thanks to the administrator Julia, a very nice girl, promptly solves any issues!
Next time, only to you!
I wish the hotel not to lose its status and constantly improve!!!
Thank you for a wonderful vacation
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Минаев Исламди
Level 4 Local Expert
August 22
Everything was great! On the first line from the embankment, the hotel is modern, and the buffet was also pleased. Parking, own pool, clean room, I was satisfied!
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никита суворов
Level 8 Local Expert
July 27, 2023
Pros: clean, cozy hotel, friendly staff, warm pool, delicious, varied food, there is something to choose from, room cleaning is good, the sea is close, amazing view from the window, from the balcony to the sea and mountains, cool bartender at the highest level!!!
Cons: entertainment for children, animators are not interested at all to attract children, they give some kind of task to children and they stick to their phones , the children are bored and they disperse and eventually stop approaching them at all. I chose this hotel by and large because it was stated to be close to Turkish and there will be children's programs, but as such I did not see…
But by and large, I recommend the hotel
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оксана п.
Level 4 Local Expert
August 3
We had our first vacation at this hotel. We were not warmly welcomed. Payment is convenient only for the hotel ( transfer to a physical card.to the person). Knowing the situation with viruses, they took great care of the child. We did not go to the sea, to the pool either, only traveling by car. Full board, as a result, on the second day- rotovirus. The rest of the rest was spent on treatment. Many people in the hotel are ill. It would be good for the staff to take measures to solve the problem. The unpleasant residue remained.
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Елена Куфтова
Level 5 Local Expert
June 2
We thank all the staff of the SOKOL hotel for such a rest, everyone is polite, friendly and always with a smile) everything is perfectly clean in the room, cleaning every day) the food is varied and delicious, we are satisfied and will definitely come back) ❤
We had a rest from May 26-30
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Роксана Мухоян
Level 6 Local Expert
September 15, 2023
A nice hotel with its own private beach, sun beds and umbrellas, a clean, well-maintained pebble beach.(the sea is super, the water is clean!!!) The rooms are cleaned every day, they are fed homemade food, everything is delicious, wine is for an amateur.... the bar is open until 12 o'clock, the hotel is new, everything is tastefully decorated. The pool is clean, there is a children's animation. The location of the hotel is good, there is a promenade nearby in the evening, hookah bars, souvenir shops, a Ferris wheel for children (shops, pharmacy) are organized on the shore. It was in early September 2023. Transfers and taxis can also be arranged upon request. I am happy with everything, thank you very much for the rest!
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жанна полина
Level 10 Local Expert
November 12
A wonderful hotel. Its own clean, beautiful territory. A small cozy courtyard. There is a place to sit. Good breakfasts. The rooms are ordinary. Everything you need is there
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Дарья К.
Level 7 Local Expert
September 21
Heavenly conditions)) The food is simply gorgeous! The pool is heated. Everything is clean and tidy. The staff is very polite. We have been there 3 times, we will definitely go again!!!
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Боровских Ирина
Level 8 Local Expert
November 6
A great hotel! You can give him five stars! Fresh renovation,cleanliness in every corner. The variety of food, while it is very very tasty, as if lovingly cooked. I would love to come back again!!!
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Татьяна Комарова
Level 7 Local Expert
August 7, 2023
We had a vacation a year ago. There are no complaints about the hotel. Modern, clean, with its own small territory and swimming pool. Entertainment throughout the day for adults and children. The food is excellent! You can choose a dish for every taste. On the first line with its own section of equipped beach. But....!!! The nearest neighborhood of several taverns with deafening music until 01-02 am (who has the loudest !) they negate the whole vacation. It is not possible to sleep not only for children, but also for adults. As well as the constant acrid smoke from the round-the-clock barbecue cooking, which makes it impossible to open the door to the balcony to hear the sound of the sea. Total: a relaxing holiday is not guaranteed. The administration is aware of this problem, but cannot solve anything. Too tasty a place on the very shore((
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Анастасия Махова
Level 16 Local Expert
March 21
This is really a hotel that I would like to recommend to my family and friends. We were on a holiday weekend on March 8th, there were a lot of people, but we were quickly settled. there was enough room for everyone at breakfast and the buffet was excellent, the dishes were replenished throughout the breakfast. The staff is amazing, very friendly, responsive, they found a huge vase for a bouquet of mimosa, brought it to the room upon request, in general, they will try to do everything you ask. The room is cleaned every day. We had two corner rooms, the sea views were gorgeous. There is a table with chairs on the balcony, you can just sit on the balcony drinking coffee or wine and enjoy the view. We had one Standard room, it's small, but everything is there, the two of us are freely accommodated. There are shower towels, pool towels, slippers, bathrobes in the room, you can safely go down to the pool in them, shampoo gels were also available and replenished as you use them. The second room was a two-room one - very large. If you are traveling with a company, then just the second room to sit in the evening to chat if it is cool to walk. The breakfast buffet is varied (if there were eggs, then boiled, fried eggs, omelette), 3-4 types of salads, a selection of cheeses and sausages, a selection of vegetables (tomatoes, peppers, cucumbers). The hot dishes also varied in several types. I really liked achma))) Children can also be fed, there were sausages, and nuggets, porridges of 2 types. There were desserts (4-5 types), fruits, dried fruits. That is, it is impossible to stay hungry))) I even wonder what's in season for dinner. Yes, we really didn't get to the pool))) We were constantly on the move. Although, when we took the hotel, one of the factors was the pool. So we'll come back anyway.
On the downside, yes, music is playing very loudly in a nearby restaurant. It seems to turn off at 12 o'clock at night.
In general, we will definitely come here again!
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Дмитрий Дарийчук
Level 4 Local Expert
August 25, 2023
Great hotel!!! The rooms are cozy and spacious. Daily cleaning service. The staff is friendly. The territory is not large, but clean and cozy. The food is super. The menu is varied. Everything is beautifully decorated and, most importantly, very tasty, for which special thanks to the chef and his team. I would also like to thank the waiters for their professionalism, their territory is always clean and tidy, always friendly and welcoming. The entire hotel staff is friendly and good-natured, starting from the reception and ending with parking. We will definitely come again! Good luck and prosperity to you!!! And thank you so much for a wonderful stay!!!
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Максим Нам
Level 9 Local Expert
July 28, 2023
The hotel is new , I liked the rooms, clean ,cleaning every day, new fresh towels beautiful view rooms
There are not many vacationers - it pleases , 50 meters to the sea is a class , everything is relatively inexpensive ( cocktails, excursions, And so on )
A good range of food , they cook quite tasty
The pool is not big , but it is enough , in the evening there are disco raffles
Of the cons , everyone was poisoned , my wife , a 2 - year - old child , me , a friend with his wife and child
Fever, vomiting and everything like that, ate only at the hotel
Animators 🤦♂️ a separate story : 2 downtrodden middle - aged women , uncharismatic , not funny , constantly making remarks to children , adults , it feels like they are not animators but kindergarten teachers at a job they do not love , in general , animators just so that they are , I understand
The service in the cafe , the service in general is not bad , they quickly cleaned , helped to bring to the tables , held the door , but it was all unprofessional , they could stop in the middle to chat , gathered in small groups of 2-3 people giggled discussed something , they could pinch a passing waiter or somehow hurt him in a joking way , in general , in addition to working at the waiters there were busy with their own life , as if there were no guests , it 's kind of nice but not professional , it 's annoying
Overall, the hotel is not bad. We just need to work on the service a little bit. 🫶
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елена круглова
Level 3 Local Expert
October 6, 2023
We rested from 27.09 to 3.10. I liked the hotel, there are more pluses than minuses. A modern, cozy hotel with nice rooms. Delicious varied breakfasts (buffet). Every day cleaning, responsive maids. A warm pool. The sea is right behind the fence. Cool view from the balcony. This is one of the pros, cons-music is very audible from nearby cafes (we were warned when booking), a small territory (but we came to Abkhazia to walk, not on the territory), mosquitoes (the hotel has nothing to do with it), there is a fumigator in the room, not friendly administrators (but we are with them do not rest😄), but they will answer questions, they have had rotavirus (they could have caught it anywhere, I do not sin against the hotel, although ...). In general, the main disadvantage is very loud audibility, the rest is nonsense. So the pros are more than the cons. Will I go to this hotel again?! Perhaps.And will I recommend it?! Yes, but I'll warn you about the music.
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Иван Березниковский
Level 3 Local Expert
June 8
The hotel is beautiful, excellent, kind staff, delicious cuisine, the location is also pleasing, 1 minute to go to the sea, the pool is cleaned every morning, but the neighboring bar spoils the atmosphere including music for the whole Gagra until the very night, it will not work to fall asleep before 00:00 because of it
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Ольга
Level 7 Local Expert
December 1
A super hotel. Excellent breakfasts. I liked the cleanliness and the interior very much. We were out of season, the pool is super warm. The view from the rooms is both of the mountains and the sea.