Grand Hotel Russia
638 reviews
July 26
Great hotel. The price corresponds to the quality. The hotel is new, everything is clean, bright and cozy. At the reception, the administrators will always help and tell you. There is a medical professional, which is very pleasing. The hotel has a varied buffet. Everything is delicious. There is also a dining room additionally at 10 a.m. where you can eat tea and a bun, also at 15 you can take wings, French fries there, the bar works where beer, chacha and wine are included from 10 to 22. Juice without restriction. Excellent animators work, there is an entertainment program for children and adults. The heated pool is very comfortable for children. The sea is very close to the hotel, there are sun beds on the beach. A wonderful hotel, we are very glad that we spent our vacation at the Grand Hotel. I wish you prosperity , we will definitely come again 🤗
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10
15
July 19
We are having a family vacation now at the hotel from the advantages: Fresh rooms, a nice very warm pool, walking distance to the sea, a view from the room (we live on the 12th floor), new and very comfortable mattresses. Of the cons, this is of course food, it is very monotonous, often tasteless or tasteless, potatoes are often unfinished al dente)))) one chicken and sometimes fish, pasta, buckwheat, rice, 3 porridges to choose from in the morning, 3 soups for lunch, salads - well, so-so, only apples and oranges from fruits (((( dinner, for example, from 7 to 9 so at 7 there is almost nothing, it used to be carried away a tray with sausages (slightly less than half) and just covered with a lid and did not return. rotovirus, as in all of Abkhazia, is also present here, the daughter fell ill on the 2nd day, the husband a day later, from the conversations of the guests, the same thing went to the hospital, but the rotovirus lasted exactly a day, taking into account the soldering with saline solutions.take the rehydrone and the like with you. From alcohol, beer, wine, chacha, popcorn, ice cream, fruit drinks, sometimes apple juice, pear and grapes. For a snack, wings, such as French fries, sometimes a cradle, mini pizza sandwiches (which were not finished for breakfast). Honestly, there is no animation, in the morning there is charging, aqua aerobics, water polo, in the evening there is a local disco, animators are not charged to work with guests. There are few sun loungers on the beach, but there are even fewer than 6 umbrellas at most. Of course, the sea was beautiful, warm and clean. Wi-Fi is only available in the room and in the lobby. Crowds of dogs, but peaceful, do not touch them, they are you. Elevators are a local highlight))) there are 2 of them, they never broke down with us, there is another one for the staff, he saved more than once. There are only small eateries near the hotel, there is nothing to do after 8. There is a long walking road along the sea, it's a thrill to walk along it, you can walk along it along the park, it's almost the center of the city. The hotel has only a small playground and a swimming pool, that's all. There is no bar on the beach from the hotel, there are private bars. They wouldn't have come back here for the food. And there is some kind of trouble with drinking water in the hotel, there are no bottles when checking in, there is also no boiled water in the dining room, in the morning instant coffee from a common plate, the cheapest tea is black and green, there is no tea at lunch, only fruit drinks, for dinner they are also tea. Water was bought in shops for 100 rubles for 5 liters. In the room we found a closet with only a crossbar and one upper shelf, it is inconvenient to put things for 3 people. The curtains in all rooms are not blackout (I like to sleep in the dark). We haven't eaten in the dining room for the last few days, we just didn't go there, we found a dining room with acceptable prices (to the right of the hotel, past the Chernomorets boarding house, the second turn to the right), the main thing is delicious! Some write about fines for dirty linen and towels, it's true, when the room is checked out, the cleaner looks at the reception and tells if everything is in order if there are stains on towels or bed linen - a fine of 1000 and above (depending on the degree of contamination)) this of course spoils the impression very much. Therefore, it is up to you to decide what is your priority
See original · Русский
32
7
October 5
We stayed at this hotel from 09/20/2924 to 09/29/2024. The hotel is nice, the rooms are clean, the heated pool, the hotel staff is friendly, they respond quickly and adequately to any questions. The dining room is large, there was enough food for everyone, the range of dishes is good, there is always fruit for lunch, a meager assortment of pastries for tea. A small minus in the dining room is not always hot food, I had to heat it in the microwave, but the plus is that it is there! The rooms were cleaned daily and personal hygiene products were updated. There is always hot water. Change of bed linen every 5 days! I was disappointed with the elevator, there are only 2 of them!!! on 18 floors, and one was constantly out of order!!! We lived on the 16th floor - the sea view is gorgeous. From the shared balcony, the mountain view is not inferior at all! 200 meters from the hotel to the sea, there were enough sun beds for everyone, the beach bar is paid! The rest was a success! Thank you to the hotel staff for your work!
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2
October 1
Good afternoon! We are currently resting at this hotel. We really like everything! The room is cleaned daily and very efficiently. Air conditioning, TV, WiFi - everything works fine. Meals - special THANKS to the staff!!! Everything is fresh and delicious, food for any preference (meat, fish, fruits, vegetables, pastries, pancakes, etc.), there are snacks in the form of French fries, wings, kupat, donuts (insanely delicious)! Alcohol is of high quality, without restrictions (the guys are also cool, always smiling, friendly, and patient). The pool is always clean, the area is cleaned. Animation for children during the day and in the evening. Animator Yaroslav is a SUPERHERO for children, a smart girl!!! The children are delighted with him! Adults also do not get bored by the pool - water polo, volleyball, Yaroslav will arrange everything!!! It's rare to meet such guys. Of course, there is a minus in the hotel:
- the elevator is long (we live on the 18th floor), sometimes we have to go down and climb on foot ...
- there is no phone to contact the reception. In general, I highly recommend visiting here. There are 1000 times more advantages than disadvantages. Dear hotel director, I really want you to appreciate your staff!!! The staff is really very cool! We will come back to you again and not once. Thanks again for a vacation that exceeded our expectations!!!
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2
November 24
The hotel is just a cannon bomb, we have been there for two years in a row, we like everything, the main thing is the price 🤣the pool is clean, the sea is nearby, the location is excellent,near the market, shops, cafes. The food is ordinary, canteen, since this year beer, wine, chacha are included. Animation for children, discos, children's room, between breakfast, lunch, snacks, ice cream, burgers, cookies, popcorn. The rooms are acceptable, cleaning every day, a large hall, there is a place to relax, have a beer. I generally recommend it 👍
See original · Русский
December 1
The location is very convenient, it will do for a budget holiday.
Among the advantages there is a varied buffet menu, a well-equipped beach.
Of the minuses: there was no entertainment program, the 3-year-old child had nothing to do, there were puddles and mud on the playground, it was not suitable.
The rooms were cleaned daily, but the towels were never changed in 5 days.
In the dining room, the meal is scheduled for breakfast from 8 to 10 and if you come at 9, then many dishes are no longer available and the choice remains what is left.
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October 3
The hotel is clean and cozy. Nice pool. There is a medical worker. Beautiful views from the balconies. Comfortable beds, mattresses!!! There are no problems with water, the pressure in the shower is very good (there is something to compare it with), if the lights are turned off, the generator turns on immediately. Alcohol for a weak 3, but this is expected (no problem to buy in the store-not expensive). The food is more like an amateur, spices are added everywhere, I suffered from heartburn all my vacation. But rice, buckwheat and potatoes are cooked absolutely without salt. There was almost never enough fruit, powdered coffee, only buns from baking and almost always an unpeeled casserole. Chicken meat in different forms, once a week there was fish (stewed pollock and pink salmon), but so little that it was disassembled in the first half hour of the canteen). For me personally, there was not enough delicious coffee in the morning, a coffee machine or a car in the lobby would not hurt at all) In general, you will not stay hungry. But it's definitely not worth waiting for frills. Tip: do not try everything in the first two days of your stay, so that you do not get bored of food quickly)). There are few sun beds on the beach, we almost never had time for them (although we rested in September), but for me personally it is not critical, I love back massage on pebbles)) In general, the hotel is not bad, the points that I indicated are not critical for me (except for heartburn)), I wrote for people to understand. Cleanliness, comfort and a comfortable bed are much more important).
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1
June 16
The hotel is great! Cleanliness and order, thanks to the hotel staff for their hospitality and responsiveness. 4 meals a day, excellent. Chefs and kitchen staff, Well done!The only drawback is that a couple more elevators on the 18th floor were not taken into account during construction. There are only two elevators, which are constantly queuing.And another note to the hotel administration, the pool for children and adults is combined, but there is no heater provided. I almost drowned when I abruptly stumbled from a children's pool into an adult. Children who can't swim can drown. I recommend staying at this hotel. I will be happy to go on vacation at this hotel again.
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13
15
July 19
Hello, we had a rest from May 12 to 22, everything is fine, I liked everything, room cleaning every day, everything is clean, everything is beautiful, everything is super.But there is one drawback, when everyone was evicted, they quickly began to collect things and left women's shorts in, the shorts were not returned to us although we still sat in the lobby for 2 hours.What kind of cleaner (maid) who saw after the eviction that there were shorts left in the room could somehow be reported.As a result , she probably took it to herself .Before that, we searched everything, there was nothing.So they took it for themselves.That's not how it's done.This is a minus for the hotel.
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8
6
September 8
The hotel corresponds to its category by 100%. The rooms are cozy and well renovated, but there are not enough sockets and shelves in the bathroom. The food is excellent, varied and delicious, of the level of a high-quality dining room. The staff is helpful and friendly. At the bar, from 10 a.m. to 10 p.m., a liquid vaguely similar to chacha and wine is poured for free. The beer is delicious. But for such an amount of accommodation, this is normal. I strongly recommend it.
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1
2
June 26
I really enjoyed my stay at the hotel. The food is excellent, delicious, varied and endless from 7 to 20 o'clock, in addition to breakfast, lunch and dinner, additional snacks, alcohol from 10 to 22 o'clock, ice cream and popcorn, kebabs...from 15 to 18 hours... The rooms are nice, clean, daily cleaning. Polite staff.
Of the shortcomings, there are few elevators, there are no handrails in the pool, animation for children for three, except for the young man by the pool "marshmallow", his children adored. There is no animation for adults at all.
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8
11
August 23
In general, the boarding house made a good impression! Food..beach..The staff is fine! The only drawback is the elevators, which are sooo moody..they work every other time..they want to go..they don't want to and write a preponderance when there are only 7 people instead of the required 10. The second disadvantage is the chairs in the dining room..well, sooo heavy and slippery tile floor is constantly such a shuffling of these chairs that completely spoils the appetite! Everything else is on the level including free ice cream..popcorn..chacha.. wine..beer and juices. So only 4 stars! But I would have come again! Gudauta is a super town and the beaches are very decent!
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1
4
July 29
We stayed at this hotel from July 13 to 22, 2024,. A room on the 18th floor with a sea view. Pros: great view from the window, the room is clean, there is a hairdryer, air conditioning, refrigerator, TV, water is running well. A kettle is provided on request. The food is normal, there is always something to take. The sea is clean and warm, dolphins were seen almost every morning near the shore. The room is cleaned every day, linen and towels are changed once every four days. The hotel provides animation for children and adults. Of the minuses, the most important thing is the elevators, you have to wait a long time, but my husband and I always went down on foot, in fact it's easy, because each floor has a balcony, you can admire the view of the mountains and breathe fresh air. Twice a day we walked up to the 18th floor instead of charging)) and to save time. Another disadvantage: on the way to the beach, there is a very strong smell from garbage cans and sewers. It would be very nice if a large sunshade was made on the beach, like on the neighboring beach. We did not get sick with rotovirus, because we observed basic hygiene, drank and brushed our teeth with bottled water. In general, we were satisfied with the rest. The sea is just super!!!
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12
3
May 25
The hotel left a lot of pleasant emotions. But of course, as everywhere there are flaws. The food is great. The buffet in the dining room is a little boring, but overall it is very tasty, there is plenty to choose from. People are wild - in the first half hour from the start of the meal, they sort out all the fruits and cakes. If necessary, it is better to come to the very beginning. During breaks, they give coffee, sweets, popcorn, ice cream, fries, chicken wings, lula.
You can't bring alcohol into the dining room, these are the rules...
The beach is not equipped, this is a minus. We were at the end of May, people were already swimming, not many, but still. It would be worth putting at least sun loungers in advance. I think they will wake up only by July. There are a lot of dogs.
The pool is very nice, heated. But there is a huge disadvantage: CHILDREN JUMP OFF THE SIDES, ALTHOUGH THERE IS A SIGN " PROHIBITED ". No one is watching this.
The animation is good, the girls are great, but there's nothing to do after 10. Billiards, table tennis are included in the price. All the benefits until 22.00. Lobby too. (10-22) From alcohol, beer, chacha, homemade red wine. Juices.
The service is average. I can't write anything good.
Room cleaning - garbage was cleaned every day, shampoos/gels were replenished. Towels and linen are changed every 5 days.
With regard to elevators, yes, there are only 2 of them and you always have to wait for them. I can't even imagine what will happen at the height of the season. This is very ill-conceived.
The hotel is fresh, clean, beautiful nature and greenery. There is a market and shops nearby, but there are not many attractions in Gudauta itself. This is a village - cows and horses walking through the streets are the biggest attraction here
Yes, this hotel is definitely suitable for low-cost and unassuming tourists.
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13
5
July 3
To begin with, I will say that the food is delicious, there is a lot of choice, but I would like to have sausages..
The rooms are cleaned regularly, everything is very clean and good! There is a dryer and towels, the bed is clean.
In the beginning, when we arrived, it was very cool, but then we started turning the lights on and off and of course the elevator didn't work, but we live on the 15th floor and had to walk up the stairs.
I also wanted the Hotel to have its own bus that could pick up people from the airport, of course for a fee.
So I'll say, no matter how the workers clean up! it was noticeable for sure, many times it was noticeable how children and adults were sick and a lot of people had stomach aches, for example, today a little boy started to feel sick in front of me and the child's mother was confused and it was right on the floor on the way to the toilet, but then they cleaned up after themselves.
What can I say about entertainment - this is what attracts you! Vlad and Ksusha are very cool and funny! It was fun to spend time
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2
2
October 21
We were from October 11 to October 20. The building is renovated, everything is white and beautiful. The rooms have an almost full-length mirror, which is nice. The mattress is very nice and comfortable. Jellyfish pillows. For an amateur. The view from the balcony in all directions is amazing. We lived on the 16th floor. The elevator is long. The eternal expectation of a miracle and it's not in season. Dining room))) we named it 33 chicken dishes. Something is delicious, something is not. The biggest disadvantage, in my opinion, and vacationers agree with me, the smell from the dining room spreads for half a kilometer. And it starts to annoy on the third day. In Abkhazia, you want the smell of eucalyptus and the sea!!!
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August 14
We were in August. I liked everything, clean and tidy. The cleaning staff is polite and helps to solve the problem as much as possible. The reception does not tell you the conditions or the difference information. One girl says take the laundry to the laundry, count the total amount, then you come, they say we don't wash the underwear (I didn't say it right away), they took it away, another administrator came here, it turns out you need to count everything separately (skirts, shorts, T-shirts) although I clarified everything separately at once, I was told no, the total amount is possible. About the food: once they found small bugs in the vermicelli. Then we looked at everything))) we didn't find anything else))) in general, the buffet can find something to eat according to your preferences. There was no shortage of something. It is clear that they are trying.
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2
3
October 2
The hotel is fresh, everything is clean, the food is without frills but delicious at home (the staff cannot cope with such a flow of people). At the reception, girls with dissatisfied faces are immediately repelled by this attitude, the cleaners are well done, the linen was changed for the 5th day, although he did not ask. The pool is large, the animation is unobtrusive, which is very good. Children are entertained, women dance zumba, men play water football. Music worn out on day 7 is no longer bearable to listen to the same playlist. The beach is not bad, there were enough sun loungers, well, if there were not enough, you can wait a little or rent for 200 rubles. There is not a bad bar on the beach with drinks where bottled beer costs 100 rubles. I lived on the 15th floor, the sea view was gorgeous, the air conditioner worked, I always walked - it's good for my health, the elevators are overloaded, people go to the 5th, 7th floor by elevator, queues. Every 3 days, the cards in the rooms are blocked, it is better to update them in advance so that you do not run to the reception several times. In the evening, a disco for adults, also the same playlist, the windows could not be opened until 22 because the number was 1520 very loudly - a problem with ventilation, constantly worked and prevented sleep, bought earplugs otherwise you would not fall asleep (I contacted the reception desk, no one cares about you, they said they made an application, but no one solved the problem). Wi-fi is slow and intermittent. The hotel is not bad, but we need to refine the system with the staff
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June 8
We really enjoyed our stay in Gudauta at the Grand Hotel Rossiya. Always delicious, varied dishes, alcoholic beverages, clean, heated swimming pool. Excursions, cheese and wine tastings for every taste. There are no problems with transportation. If you do not buy tickets from Gudauta, you can easily leave Adler. Crossing the border does not take much time.
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10
8
October 26
We are resting today for the last day in room 705. We really enjoyed the rest. The hotel is super for that kind of money. The rooms are clean, the maid is always friendly. The food is excellent. Wine, chacha, beer for free. Everything is of pretty good quality. The weather let us down, but we went on an excursion in the rain. We will definitely come again. I wish you all the best and prosperity. The only negative is that the pool did not work (in the sense it was not heated.
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August 16
Yeah... After reading the reviews here, as well as relaxing at the hotel in July 2024, I leave the most honest review here. The hotel is super, clean, freshly renovated, air conditioning, TV, refrigerator in the room, we lived on the 7th floor with a wonderful view of the mountains. They write the truth about elevators, there really is a queue, especially during rush hour, but we walked, we let our legs down for one thing... The room was cleaned daily, the bed was changed on the 4th day. Now about food, there are plenty to choose from, but everything is monotonous, the most important thing is the hotel guests themselves, seriously guys, they take several full trays and eat what they didn't eat, either threw them away, or took them into bags and bags with them, but how is this at all? How the word came from a hungry land. In addition, in the lobby bar from morning to evening, they just ate up all the stocks of beer, wine, chacha, this is some trash. They eat, drink, vomit, and so on throughout the rest. The beer in the bar is so-so, for an amateur... Now about the sea, clean, warm, there are not enough sunbeds on the beach, but wait a little and they are released. As you go out to the beach, there is a bar on the left, the owner of Alaska, by the way, I strongly advise you to go on excursions with him, he will take you everywhere, tell you everything, take cash with you, it is more convenient. We went to wine, meat, cheese tastings, maiden's tears waterfall, glass bridge, Ritsa Lake, milk waterfall and Stalin's dacha. Summing up, what can I say? Hotel 5iz 5, food 3iz 5, mountains, sea, excursions 5iz 5. There is nothing to add, Abkhazia, it was worth it... Will we come again? Of course, not to this hotel....
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13
3
August 20
We had a family vacation....
In terms of the hotel, one of the advantages is that the hotel is new , clean and bright ...The staff is excellent.
One of the disadvantages is that the food is sometimes not tasty, and sometimes tasteless , you can hardly wait for the elevator, we walked to the 12th floor on foot. Of the 2 workers, 1 was constantly in service.
It is very dangerous to go to the beach at night , local residents sometimes behave inappropriately , security on the territory does not react outside the hotel , even if the conflict is 5 meters from the entrance.There are a lot of inadequate and drunk young guys who are bullied by idleness ... Not a vacation , but the devil knows what !!!!!
Before that, we had a rest in staraya Gagra , a completely different attitude from the locals both during the day and at night !!!We were very sorry and were not satisfied with the trip !!!!!
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5
1
July 3
New hotel, 18 floors, All inclusive, heated pool, 2 minutes to the beach. It's not bad, the rooms are clean, everything is new. Of the disadvantages, there are not enough elevators, if you take a room on the upper floors, be prepared to wait for an elevator for a long time. As compensation for the beautiful view from the window. The food can be cold, it would be nice to replace the dishes, they are old. There are not enough sunbeds on the beach. If you do not pay attention to the little things, in general, for such a price, it is very good.
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6
3
July 25
I was on vacation with my child from July 16 to July 23, 2024. I liked everything. The room is clean, cozy, always cleaned. They write that there are not enough dishes and that the food is still bad, but we did not come to the beginning, but to the middle of the time and there were always dishes and places. The food is also normal. There are always 3 types of soup, 3 types of porridge, different side dishes, meat, salads, fruits. What else do you need? Almost everyone has rotavirus, but we did not swallow water and drank Enterofuril for prevention and we had nothing, everything is fine. The staff is polite, there is music in the evening, there are contests. The beach is not full. There's always a place. And the fact that they write that there are not enough sunbeds, they probably come to lunch. And then, someone always leaves and the lounger is released. We had a litter box and we calmly found a place. there are few people and the beach is almost empty. The only negative is the dogs on the beach. Otherwise, everything is fine, the sea is clean and warm. The hotel is 3 stars, and some expect it to be a five-star hotel. Yes, there is a problem with elevators, but some people just can't just go down the stairs from the 5th or 4th floor. If you want a relaxing holiday by the sea, then come) Gudauta resembles just a small village with a sea) the views are beautiful, the sea is clean)
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10
4
July 28
We had a rest in July 2024
We arrived at night, met, quickly settled in, gave a night ration with food😂 Very nice!
The whole hotel is clean, there is nothing to complain about. The room is small but very cozy with a sea view.
The food is great, of course, for those who like shrimp and lobster, you are not here
It's a couple of minutes to the beach, there's a heated pool, but I don't like it.
Near the park, market, pharmacies, parikhmakherskaya. My husband and I liked it very much.
And also, many thanks for such a renovation of the hotel owner. I talked to the locals not so long ago, they drove along the road and looked at the sea through the ruins. And now the high-rise hotel will be glad to come back again
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6
5
September 29
The hotel is simply gorgeous.we rested for 8 days, I really liked it!
the staff is very polite and kind.in the dining room, staff remind you to treat your hands before eating.
Animators are just lovely.responsive, positive, active guys.Every day there is a new program:water polo, zumba, mafia, aqua aerobics, lotto, the game for kids "who am I" and many other games. there are also quests with prizes for children, there is even a children's room.
it is also perfectly clean, the room is cleaned every day, and in general throughout the hotel.
the food here is very tasty.there are 3 porridges to choose from for breakfast, but if you are not a porridge lover, then there is a choice:salads, milk balls, fruits and more.
wine, chacha, beer are poured at the bar, there is also juice at the bar, from 15:00-18:00 they give fruit ice and popcorn here.
if you do not have time to have lunch or breakfast, the buffet helps out.after breakfast, they give tea, cookies, and sweet rolls.after lunch, mini burgers, French fries with meat (most often chicken wings, sometimes there is a kebab), a hot sandwich with cheese, sausage and sauce.As for the elevators, things are a little worse here , but I didn 't lower my grade because it 's nothing .there are more questions for people who go from the first floor to the second, the elevator goes not 8, but 10-13, so the elevator breaks down, later they themselves are outraged and lower the rating.there are also two elevators along the way, he often saved the service one)
the sea is nearby, there are enough sun beds.also on the ground floor you can find a girl who offers excursions , I advise you to visit such interesting excursions.
this is a wonderful hotel, it is located in the center of Gudauta, near there is a market, the sea , a bakery , a wine shop.I think this hotel is the best place to stay.I was so glad to relax here, next year I will definitely visit here again.
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1
1
July 21
We stayed at this hotel in July 2024. A good budget hotel,clean sea ,fresh rooms (there was a 6th floor, we walked)good food, free sun beds (you just need to go to the sea early), pebbles enter the sea (special shoes are needed)there is animation for children, a clean pool. Near the market you can buy local fruits (prices are normal), there are dogs on the beach, but they do not touch.
Of the minuses, smoking of vacationers is allowed at the entrance, and not far from the pool, because I was with the children, it was annoying. Overall, the impressions are positive
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2
2
July 15
The hotel looks beautiful, everything inside is clean and shiny..but there are downsides to this fanatic.
1. Water. She's not there at all. Neither at the reception, nor in the rooms, nor in the dining room. Children can't drink tea with boiling water, they had to buy water at the store.
2. The elevator. The view from the balcony to the sea is of course wonderful, BUT how much we ride the elevator, or wait, and there are only 2 on 18 floors, sometimes the elevator broke down, and it was trash. One day can be deducted from our vacation if we sum up all the ascents and descents by elevator.
3. THE DINING ROOM. It's like a buffet, there must be a variety, everything is almost the same, one chicken, liver and cutlets. No pork or beef. The only fruits we saw were apples and oranges. Broth for dinner is generally g ... compote with a taste. Most of the food is not tasty from the word at all, I was only pleased with the curd casserole for breakfast and an omelet. The sweets they wrote about were not seen, nor eaten, only rolls. Salads can be seen, what's left is mixed (sour). In the evening, we took the children to eat in a cafe, or went to the store to buy at least something, but not to eat in the dining room!!!!
4. The toilet in the rooms, you can't get into the toilet (full people) because the toilet and sink, and the shower are tightly next to each other. Is it on the 15th floor? By 1 normal distance.
5. For everything, just to issue a fine here, the towel was frozen - a fine of 1000, bed linen is generally very expensive to wash.
6. Children's playground. 1 swing!!! There are so many children and 1. There is not enough bench in the season, some stand outside in the evening.
7. Sun beds and umbrellas. For today, July 11, there are only 5 umbrellas!!! This is the horror of the Lord!!! Make a canopy.
The hotel certainly looks good, but I'm not coming back here anymore!!!
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26
July 7
There are a lot of disadvantages. The staff is not attentive, does not seek to listen and help the vacationers of the hotel. There are no dishes in the dining room, there are constant queues. To eat, you need to complete a quest: find a plate, take a table and clear the queue.Everything is dirty. Everything always ends: there is never condensed milk for breakfast, there was a watermelon once for the whole week, and it ended right away, it feels like 2 watermelons were cut for the whole hotel. There are no pillows for an extra place, I had to sleep on my things in the room. There is no drinking water anywhere, elementary coolers could be installed through each floor. A cafe with beer and ice cream was promised from the site, there is nothing like this on the beach. The sunbeds are quickly disassembled, and it is impossible to take them out beyond 50 meters, the entire territory is divided. A small part of what happened is written here. Friends, thanks for the ruined vacation! I won't set foot on you anymore.
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18
3
June 12
He didn 't live himself . friends lived there . the impressions are great. The food is varied and delicious. The buffet. It's not far to the sea. The staff is very helpful and friendly. Aimed at vacationers.I got the exit doors mixed up . the guard politely showed the right one . He came up to me.. He saw that I was thinking.and the prices are not great at all . considering the buffet 3 times a day.
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3
7
August 20
We stayed at the hotel from August 30th to August 9th.
We went for 10 days. Everything was fine for 5 days! The food is delicious and varied. The sea is good, clean, and warm. We went on 2 excursions.
But on the 5th day, we started having rotovirus. And we spent the rest of our vacation in a room in terrible condition. We went to the hospital. Taxi 600 rubles, drip 1500. 80 people came from this hotel to the hospital every day. This Is Terrible! If you go to the pharmacy, then you still have to walk in this condition.
And when they came home, they were in the hospital. And it could all be because of the dining room. Because someone is already sick, he came and ate. The next day, others ate with the same devices. And this is such a vicious circle!!!
Therefore, I do not RECOMMEND the hotel!
There is no unsanitary condition. The dogs are lying on the sofas of the hotel. And their darkness! There are a lot of dogs on the beach and you can go to the store too. They can run in packs in the morning and evening. In the morning, we looked at people from the balcony and threw ourselves at them.
The music is screaming all day!
Don't go to Gudauta at all! Because there's nowhere to go!
You'll want to go for a walk in the evening. Just a concrete, dark road, 3 restaurants and a small park. THAT'S IT! There's nothing to do!
You have to go to Gudauta with a bag of money for excursions and medicines.
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September 30
I had a rest from 20.09 to 30.09., I really liked it - the proximity to the house, a fairly large well-maintained swimming pool and the maximum number of sun beds, there was always enough space for everyone. That's probably all. Elevators are the highlight of the hotel, if you want to watch stunning sunsets, mountain and sea views - you get a slim body as a bonus, get ready to walk or wait for an elevator for 20 minutes. Food... We would be glad not to eat in the dining room, but there is not much place to go. Even on the territory of the recreation area is limited, the pool is open until 8 pm, later you can not even sit on the sun beds... The last straw, the lamp in the lamp above the bed burned out in my room, the receptionist downstairs did not react in any way, I had to pack my suitcase in the dark... The service just doesn't work.
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5
June 8
We are staying at this hotel from June 5th to 14th.
Minuses:
1. Food (in general, we are not starving, but it is clear that there is not enough staff and a little variety, adding a little bit would be ideal).
2. The problem with elevators (there are only 2 elevators, and there are a lot of people. Because of this, one or both elevators fail every day. Waiting for the elevator and getting to the 17th floor sometimes takes 30-40 minutes. We need some rules of use. Just put a person who would keep an eye on all this.
3. Drinking water is not allowed (honestly I don't understand what the problem is to buy some water).
Positive:
This is the hotel itself. The repair is excellent, the interior is clean. I've been to many hotels, to be honest, adding staff and correcting the cons (this is not a problem at all) will just gun the hotel. I put 5* for the price. For such a price, I expected much worse.
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July 22
We had a vacation with our family in the summer. The hotel is new. Everything is new. The staff is polite. But "all inclusive" is not so simple. If you did not have time to eat in the dining room, then this is your problem, especially if the child did not eat or overslept, then he will remain hungry until the next meal. They won't let you take food out of the dining room, not even buns. Maybe it's right, but my child hasn't eaten anything for the 5th day. In the evenings we go to the store to buy groceries, so that in the morning there would be something to eat. They cook well, there is a choice. However, this is not a Turkish buffet for you!Immediately prepare a first-aid kit, catch rotavirus, and maybe an intestinal infection easily. There are a lot of people, stuffy, elevators are constantly loaded. I've never seen the elevator washed. It's a shame that for such a sum of vouchers, they did not provide an additional place for a summer child, although they were ready to pay extra. Washing your clothes at your expense.
The sea is clean, the distance to the sea is 100-150 meters. For the first time, it was very scary to go out, because there are a lot of dogs, and then they got used to it. The animator for children is so-so.
If they want good reviews, they have to refine a lot. There is something to grow up for! The choice is yours, but it's no longer a foot here
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June 21
Good day to all!I want to tell you about this hotel, I lived with the children on the 16th floor, everything is fine and the view is wonderful and the air,1 problem is that to go up and down, the elevator is always busy or broken, since there are two floors for the whole hotel18!!!!🤦2 the problem is the dining room, there is always a queue, then there are no cups, then forks,if it's all there, then there are no free tables, people swear who is stronger and more brazen is in chocolate,if you come later then there is not much to eat,3 the problem is a beach towel costs 500 rubles, but that's okay, they just don't exist!!! And it is forbidden to take a towel from the room to the beach!!! 4 the problem is on the beach, there are fifty sun beds and thirty umbrellas for 1000 people!!! And the only problem is that this hotel was built in the nineties!!!! But since the experts found defects cracks in the foundation!!!! Construction was suspended, but thirty years later, local oligarchs decided to restore this building and earn money from Russian tourists, anointed, tinted, poured concrete, hid all the defects and a bike!!! Think for yourself, decide for yourself.
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September 6
We stayed at this hotel at the end of August. Honestly, we read a lot of bad reviews, but the rest exceeded all our expectations (in a good way).
Let's start with the check-in. The transfer brought us around 13:30, we were registered immediately. The first thing they sent for lunch, things could be left in the storage room. There are really not very friendly girls at the reception, but no one was rude to us.
After lunch, we went to the room, we had an economy room on the 16th floor with a balcony overlooking the mountains. We knew about the elevator situation in advance after reading the reviews, but I must say right away, during the week of rest we never climbed the stairs and did not stand waiting for more than 5 minutes. People perceive this situation too acutely, they swear, but you just need to relax and relax. The elevator was breaking down, but it was repaired in a few hours, it just has a very heavy load, children and the elderly come in and press all the buttons. In general, there was nothing critical.
I liked the room very much. Beautiful views, clean, comfortable bed, refrigerator, TV, hair dryer, air conditioning. There is a clothes dryer. There was cleaning every day, the maids were the nicest girls. The bedclothes were not changed, but we didn't need to for a week. Shampoos, gels, soaps and toilet paper were constantly being used. On the downside: the shower didn't drain well, and in recent days dogs could be heard barking at night if you didn't close the balcony.
The next thing I want to tell you about is the sea. It takes about 5 minutes to walk to it, in general, the hotel stands on the shore. There is a private beach, they look after it, there is no garbage. There are always enough sunbeds, some come, others go, so those who write that they were left without a couch probably looked badly. I will add that there were a lot of people. The sea is gorgeous, transparent, there were days with waves, there were days with complete calm. Of the cons: there is a smell of sewage, but not much and mostly only on the road, there are a lot of dogs (not only on the beach, but also throughout Abkhazia), but they do not touch anyone, they just lie in the shade, and pebbles, it is very difficult to go into the sea barefoot (I advise you to buy special shoes in advance).
The next category is food and dining. We also read a lot of bad reviews before the trip, but I can say with confidence that everything is a myth. The food is very good. The food is quite varied, for 7 days I have not repeated a single dish for breakfast, lunch and dinner. Everything is quite simple, but delicious. There is always tea, coffee only for breakfast, dried fruit compotes, yogurt, milk. There is always lemon for tea. 3 types of soup, 3 types of salads, 2 sauces (both very tasty, although simple), 3 side dishes, etc. The dishes changed every day. Baking, but we didn't eat because we were full. Fruits for lunch and dinner (figs, plums, oranges, apples, watermelon), to be honest, it was really necessary to fight for watermelon for dinner, it was snapped up very quickly. But, so that you understand, all dishes, including fruits, are periodically taken out as they end. Therefore, I advise you not to come at the beginning, but later, when the grandmothers and most of the children leave. There is no hype without them. There was no shortage of dishes, they wash them all the time. The dishes are really old and a little battered, but the hotel has 3 stars, so nothing critical. Perhaps bad reviews of food are written by those who rest for a long time. Then everything will really be boring, but we liked everything for a week, I attach a photo.
There was a coffee break, but we were at the sea at that time, and we didn't want to eat after breakfast. There was a grill too: French fries, wings, hot sandwiches, burgers. It was delicious, but unfortunately everything was cold. The bar served beer, wine, and chacha, but we're not drinkers, so I can't say anything. The juices were of 4 types, delicious, better than in our stores, in vain people write that they are diluted. They also gave out ice cream (fruit ice, but different) and sweet popcorn, there was no cotton wool. You can approach as much as you want, no one limits you. You can't take food out of the dining room, but we bypassed this rule by simply putting what we wanted in a container and in a purse, for example, when we went on an excursion or just fruits. No one stopped or searched.
The pool is warm, music is playing, but we have never swum in it, because there are a lot of children and bleach.
Regarding rotavirus: there were patients, mostly children, but only a few of them. We did not get sick, we followed basic preventive measures: hand washing, there is a sanitizer in the dining room, do not swallow water in the sea and pool, wash fruits from the market and shops before eating. People bought water in five liters to wash themselves, but we did it under the tap and everything is fine, you don't need to bring it to the point of absurdity.
There really won't be any drinking water in the room, but we bought a bottle of mineral water and we didn't even finish it during the whole vacation.
We went on an excursion to Lake Ritsa, the views are beautiful, but be prepared that the price in the price list is not the end. The additional expenses turned out to be more than the tour itself.
The hot water, lights and Wi-Fi in the hotel were on all the time and worked fine.
In general, the impressions of the vacation are only positive, there are disadvantages, but you can close your eyes to them and relax in peace. Do not forget that this is not Turkey and not 5 stars.
I recommend the hotel Russia. If I go to Abkhazia again, then only here. I hope my review will be useful to you, because when we read them, it became scary to drive, although everything turned out to be exactly the opposite. Have a good rest for everyone!
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June 30
Many thanks to the hotel staff and the chefs! Everything is very tasty and beautifully cleaned from morning to evening. The staff is very hospitable and kind. The room was great, we had a sea view. The room is cleaned every day. Thank you to the kind and wonderful people of Abkhazia!!!
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November 18
We had a rest in October. The trip cost 50,000 rubles for two people for 15 days. The room was overlooking the sea, spacious. In general, the hotel is new and well renovated. The dining room is clean, the food is varied. Meat is mainly chicken, cutlets, meatballs. From fish pollock, hake, chum salmon. Fruits and vegetables . The bar has wine, chacha, beer all included. The beach is nice and clean.
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June 17
Everything was great, the food was delicious. Security does its job efficiently. Friendly people. Abkhazians. The rooms are huge. I recommend. 3-4 minutes to the sea. There was animation for both children and adults. Special thanks to the head of security.
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June 20
We had a vacation with our family in late May, early June 2024. In general, everything is fine, the food is very decent, there is plenty to choose from. It takes 3 minutes to walk to the sea, slowly. The center of Gudauta is a 15-minute walk away. We rested in a two-room room, with two bathrooms, just great. Of the disadvantages, it is worth noting that we had to wait a long time for an elevator, there are only two of them on 18 floors, we often walked, but however it is useful! In general, I will rate our stay at this hotel on a solid four.
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October 24
The hotel is good, for this price it is excellent, clean and beautiful, there is ordinary food in the dining room, you will not stay hungry, the heated pool, but it does not warm up in cold weather. Abkhazia is beautiful, prices are affordable, we will definitely come again
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November 30
Nice rooms. Everything is clean, freshly renovated. Convenient access to the beach. Great sea view right from the room. The kitchen is normal - there is always something to like and what not, but it's a matter of taste. A good hotel for your money.
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September 1
We rested from August 26 to September 1, the room was clean, but the bed linen was stained, the rooms were cleaned every day, buffet meals, everything is the same, the same thing every day, something is delicious, and something is not possible, especially pasta, always stuck together. There was no fish on the menu, which was very disappointing. The view from the balcony is of course gorgeous, we had a view of the sea, on the other side there was a view of the mountains, oh-very gorgeous. We also had a flight delay and we were not met by a transfer from the hotel, I was with two children, we had to order a taxi and go on our own, of course, no one reimbursed us for the losses, this is a very big minus. In general, I will definitely not go to this hotel anymore. The only advantages are that the sea is very close and the view is gorgeous. We lived on the 8th floor, we had to walk up all the time, because the elevator was always crowded, and one periodically broke down.
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August 18
We have just returned from vacation, stayed at the Grand Hotel Russia in Gudauta.
There are only positive reviews about the hotel,clean, delicious, there is a large selection of food,,,,But when you go to the beach you will be disappointed,the infrastructure is terrible,dirt, dogs, the smell of sewage is such that you will swim like in a garbage can, on a small territory of the coast rivers with waste flow directly into the sea,you have never swum before with such caution in the sea, so as not to catch the intestines, there is ruin and dirt all around, there are not enough sun beds on the beach, and there is no question of umbrellas at all, In short, I do not advise you to go, because you are not going to sit in a good hotel, but you also want a clean sea.Gudauta is not intended for a resort holiday, There are other places in Abkhazia with a gorgeous sea.I do not advise young people at all, longing,,,
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July 9
The hotel is normal for its price! The room is nice, there is a clean pool, but small. If you want to lie on the sun beds on the beach, then get up early, because the beach area for such a large hotel is small and at 9 o'clock, it's hard to find a free sunbed, if you are ready to lie on the pebbles, then there is plenty of free space! The food looks so-so, but you won't starve to death! Beer doesn't taste good to me from alcohol, I haven't tried wine in eggplants and chacha.
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November 6
We had a rest with the company at the Rossiya Hotel in the period from 10/19/2024 to 10/25/2024.
A tour package was purchased: all inclusive (three meals a day and a snack bar), drinks all day without restrictions, equipped beach, heated pool.
In fact, of course, everything is completely wrong. The pool is just icy, and at the same time the hotel staff said that it was warming up. There are no sun beds and equipped beach. We went to the reception, first they told us to ask the lifeguard, whom we never saw on the beach, then they told us that the season was closed and all tour operators were aware of this, the season was officially closed. Although the information desk lists the closing date of the season at the hotel on 01.11.2024. The receptionist promised to provide us with an official document, which we did not wait for. There are paid sun beds from the cafe on the beach, apparently the season has not been closed for them.
The food leaves much to be desired, just a dining room, the food is tasteless from the word at all. Rice porridges and so on are just cereals filled with water and milk, you can't even call it soup. The food is not updated, if you ate the first stream of tourists, it means there is no more cheese, you will get it only at an early breakfast, then finish what you have. During our entire stay, there was not a single normal soup, either cabbage soup or borscht of the same color and taste. There are always no appliances in the dining room, plastic forks were already given out in the middle of dinner. There is no baking, or rather it is brought, everything is disassembled and that's it. Food is a huge minus. As for the drinks, from those declared without restrictions, there were only concentrates, wine and chacha, beer was poured for exactly two hours at most, one barrel, then it ran out. There is no drinking water on the territory at all, even in the dining room, only to buy. The explanation about the lack of beer -no, we did not expect so many tourists, which is interesting - the package of services was sold at full cost. The hotel administration does not know what the occupancy rate of the hotel is and at the same time everyone goes in advance, buying tours. BUT they did not hear us, they continued to work with such a limited regime for tourists.
There is no animation there. There was one boy, turned on the speaker, conducted exercises and that's it, children in the nursery sometimes held master classes and that's it. There will be no music on the territory until you ask, even background music, they saved themselves with their speakers. Entertainment options include table tennis and billiards. Tennis without balls, if you want to play, buy it yourself)). And billiards is a broken cue, rewound with tape. For such a big name, the Grand Hotel Russia is even a bit shameful. Except for the reception and a small area between the pool and the hotel, there is nothing to do at all. The declared aqua aerobics never took place, because the animator did not get into the "Heated" pool).
The weather was different during our stay, from storms to sunny days. The hotel claims to operate on an all-inclusive system, but the conditions do not correspond to those stated and the quality leaves much to be desired.
We understand that this is Abkhazia and what kind of service can be here, but then sell real packages of services, and do not deceive tourists, while the hotel declares that the tour operator is aware, absolving itself of responsibility for the unreliability of the package of services sold. The conclusion is that I definitely don't want to go back.
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July 10
Great hotel! Located by the sea, one-time meals, clean linen in the rooms, air conditioning, from the window, wow!!!!!, mountains with snow-capped peaks. I recommend everyone to visit this heavenly place
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July 15
Hello, we had a rest from July 5th to 15th.First, a few words about the hotel, we stopped by like everything is good at first, the sea view is beautiful, but at the reception, as someone wrote that like dogs it's true, I agree minus a star from them only, and so the hotel is clean, the maids and who will clean it, this hotel is 10 out of 10 well done, at the expense of Stalova 7 out of 10 just need get used to this food, the pool is great, I liked everything, the beach is dirty, of course there are sticks, there are a lot of dogs, but they are not quiet, and so, about the tour it is better to drive with the guards who stand near the hotel and stop where it is convenient for you and the Wi-Fi is very convenient in the car, we went to the tour for the first time from the hotel it is very scary, there was a lot of speed, I hit another car at the meeting, and 10 children were driving past adults in the car. And I really wanted to praise the girls, boys animation, you are cool water polo, and strength training❤️BE SURE TO LEAVE THE ROOM BEFORE 12 O'CLOCK, otherwise you will have to pay 350 rubles in 1 hour.
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August 18
We have been vacationing since August 12, 2024. I'll start with the gate and finish with the number.
1. Parking on the territory of the hotel is a good plus, they release and launch at any time, but there is a minus, but this minus is for me personally, it's hot outside, the sun is frying, you can come up with and make canopies so that cars stand in the shade.
2. We settled in quickly, the reception service is excellent.
3. The elevator . It's a whole quest to get to your room. The elevators are overloaded, you have to wait 5-10 minutes and it's not a fact that you can leave. And if one of the elevators breaks down, then waiting for the elevator is delayed for 30 minutes . I had to walk and descend to the 18th floor a couple of times.
4. The dining room. Oh, it's something with something. If coming to the beginning of a meal is a horror, our people are let off the chain, grabbing everything in a row, pushing, swearing. We usually passed by the middle of a meal, and that whole adventure, I draw conclusions, they did not calculate the amount of food or do not make a reserve for a meal, my children personally tried fruits twice for the whole exhale, from three soups to choose from, some may no longer be, salad with a lot of seasoning, children they said it was acute for them. We went to buy fruits at the market about 7-8 minutes on foot.
5. The sea is very close on foot in less than a minute, the pool is warm, but even here there are disadvantages, umbrellas do not hold well, fly away from the wind in the pool, you have to put them in place yourself, a young man who sits by the pool sleeps most of the time.
6. The bar and additional food I put 4, why I put such an assessment, I will explain: the juice is probably a concentrate for children, either they dilute it too much with water that you drink only water, or they dilute it too sweet a little.and so the bar is great and wine and beer and popcorn and ice cream
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July 31
We had a rest from 07/24/2024-30.07.2024, for our 3 stars, the hotel is just a fairy tale! The rooms are clean, the staff is helpful, the food is very tasty, we lived on the 7th floor overlooking the sea, it was not a problem to go down
on foot, the views of the mountains are simply fascinating!!! I would like to wish only patience to the guys in the lobby, in the dining room))). The rest is great!!!
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