Hilton Dubai Jumeirah
435 reviews
December 6
The second time we come to Hilton Dubai Jumeirah. Both times our stays were perfect. We were pleased to see the same people working. This year speacial thanks to Pabi from Housekeeping team for perfect cleaning and wonderful towel figures for my daughter and Lea Rose from Housekeeping also for perfect cleaning and great present at the end. For sure we will return next year.
March 12
Amazing place to stay, but a bit expensive.
3
April 24
It's v is very good hotel.
1
2
January 27, 2022
Rooms need repair, also low quality of service
3
2
September 27
I really liked the hotel. Excellent location, there are pharmacies, a supermarket and many shops nearby, it's nice to walk. Very responsive and attentive staff, solved any issues, changed the room without any problems. It was very nice, they made a pleasant surprise for my birthday, congratulated me on my birthday and presented me with a very delicious cake. The first coastline, its own beach, sun beds, umbrellas and towels are free of charge. A very pleasant pool with cool water. The food is a buffet, there was enough of everything, a large selection. The room has everything you need and most importantly there is a balcony. We will definitely return to this hotel
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3
3
December 14
I liked everything very much. We lived in a 4-star building, but ate in a restaurant, used the pool, etc. of a five-star hotel. They have the same territory. Everything is fine, the food was just great during our check-in. Seafood at every dinner, there was Russian cuisine several times, everything is delicious. We paid in advance for 2 drinks per person at dinner, it is very profitable, because drinks at dinner are really expensive. Everything else was fine too. Large beach towels are provided near the pool, our room was cleaned constantly and well. We constantly changed towels and bed linen, twisted some swans, washed all the dishes, etc. We took a superior, it seems, or a junior suite, in short, some kind of slightly higher standard. We had a kitchen in our room, etc., we always leave tips in the room.
By the way, at dinner, when they signed for drinks, they also tried to leave them.
I read reviews that people were given something extra from the minibar at check-out, so we need to give up the minibar and the deposit immediately upon arrival, which we did.
And yet: our daughter and her family had a rest in front of us for a month, we compared our rest upon arrival, so, for some reason, their food in the same restaurant was worse. Seafood was served only twice during the entire vacation. So, here, apparently, how lucky!…
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July 8
I really liked the hotel, we have been since June 25, the room is nice, spacious, cleaned as expected, all the staff is very smiling, everyone helps with any little things, the breakfasts are varied, the dinners are incomparable, there was a lot of seafood, different continental dinners every day! I liked Japanese and Chinese the most, now I'm going to miss steamed pies and such a variety of seafood! The only thing that seemed bad was that all drinks for dinner are paid, even water, the cost of a bottle of water is 26 dirhams, which is 5 times more expensive than buying at the nearest supermarket, water at the hilton could be poured for free.. The view on the beach is gorgeous, in the photo
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7
4
November 27
More than five visits and each time this hotel leaves a very pleasant impression
The beautiful Persian Gulf beach, as always, leaves an indelible impression. You can relax on a sunbed not only right next to the sand of the beach line, but also different tiered recreation areas with comfortably placed sun beds and umbrellas make it possible to fully enjoy your vacation in peace and comfort
Delicious and varied food is served not only in the main restaurant but also in lounge areas and restaurants of various cuisines
The friendly staff is ready to help you and assist you in everything you need.
Service comfort convenience - in a word Hilton!
We will definitely come back again
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April 20, 2019
We visit this hotel every year. We like it.
3
October 28
A good hotel on the first line, its own beach, well-equipped territory. The cuisine was pleasant, everything is delicious and varied, 7 restaurants to choose from. Of course, the views from the windows are stunning to the Palm Jumeirah and the Ferris wheel (the largest in the world). There are many shops around and a cinema nearby. The air temperature is 34, the water temperature is 31 at the end of October. I recommend it!!!
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August 21
A comfortable hotel with its own beach and territory. There are polite staff and Russian speakers. A fairly varied diet. A 10-minute walk to Dubai Jumera Mall there is a liquor department on the 2nd floor (parking). A decent gym, a game room with a table tennis. Creates the impression of an oasis among the stone jungle
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1
April 15
I was delighted, I liked everything. excellent breakfasts, gorgeous sea views, daily cleaning, the staff is very friendly. The location of the 5+ hotel itself - shops, cafes, restaurants,
however, it turned out to be problematic to find a place to eat with a child.
a beautiful beach. Ill-mannered citizens who occupy sunbeds in the morning with towels, and then go for breakfast and excursions for 4 hours, of course, stay. The problem with cattle is solved by contacting the manager on the beach of the hotel, who will always find a good place for you.
Wi-Fi! very good.
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11
10
October 3
In Dubai, we stayed at three hotels in different years: at the "Sofitel", at the "Sheraton" and at the Hilton Hotel. The hotel "Sofitel" is good, 5*, but it does not have its own beach. The Sheraton had its own beach and was quite spacious, its territory became smaller, because many different pavilions and cafes were built. But the Hilton has all the infrastructure preserved. As they say, everything is learned in comparison, so we liked the Hilton hotel more.
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3
June 27
I recommend a great location, the sea, cafes, shops, a promenade, an exchange office all within walking distance. The hotel itself is decent, everything you need is available. Food for an amateur. But it's not scary, because we ate in the nearest cafes.
We were there three times at different times. We will definitely come back again.
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2
2
September 13
Everything is cool, take breakfast and dinner, you don't want to eat at lunch. The beer in the hotel is expensive 1300 glass. But do not worry, there is a marina nearby for 15 minutes, there is a market in the underground parking lot, the bank costs 60 rubles. Don't forget your passport, they won't sell it without it. The hotel has umbrellas and sun beds, they are included. There are no problems with water, they bring it to the room, they may require a $ 50 deposit, ask to take out the bar and the deposit is not needed. Unionpay works everywhere. The food is also good, the staff does not speak Russian
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1
May 13
The hotel is not new, but everything is great. The location completely satisfied me, the JBR beach is nearby, there are enough places on the sun beds, the pool is normal. The food is excellent. If we evaluate HB, then it is quite enough. The best thing about the hotel is its team! At the reception, in the restaurant, yes, anyone! The hotel staff has a solid 5) One of the disadvantages is not the hotel, but the location - in the evening all the entrances to the hotel are in traffic jams. But it's good to walk from the hotel on foot - the promenade near the beach, around the Dubai Marina.
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5
2
August 27
Excellent hotel,good value for money,private beach,friendly staff,the hotel is not new but tries to maintain the room stock according to the requirements of a 5-star hotel, delicious food and good alcohol at reasonable prices in cafes and restaurants
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1
December 9
And I've wanted to go there for so long, the first impression is good, we passed by on the beach all the time and here are the pros and cons
Minuses:
- I expected to see a bunch of beauties in bikinis, but either I'm unlucky, or families with butts always relax there. In general, there were very few beauties.
- the bathtub in the room leaves much to be desired, worn and there is no pull-out shower.
- there is no smart TV, YouTube yet, for 5 stars this is stupidity
- queues for dinner just to sit down
- there are very few coffee machines, and there is no room at all, which is unthinkable for 5 stars
- long service in the restaurant
- well, the ocean, since there's a free beach and a bunch of boats is always pretty dirty, plus parkas go and stare at your blonde friend.
So now the pros:
- spacious room with a cool balcony, water in the room in good carafes, good gels and shampoos, slippers, bathrobes, everything is fine.
- a cool pool and access to the sea immediately pleases, it is taken for granted, although it is not everywhere.
- the girls are cleaning up.
- dinner is varied
- it feels like you're at the Hilton!
- leaving the hotel immediately jbr Dubai, which is very pleasing, as Arbat is with us.
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June 25
Good location, first line. Private beach, swimming pool, many restaurants, dinner is included in the price. Beautiful view from the window, clean and cozy rooms. The service is 5+, there is also a Russian-speaking staff at the hotel.
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3
1
July 25
Hilton is Hilton., no matter how old the hotel is., they always have cleanliness and order., a decent level of service and service! Nice beach area., quite a variety of food! Convenient location.
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1
1
September 1
Great hotel, close to the sea, come, you won't regret it! Good cuisine, as well as a wide variety of restaurants and shops. The metro is not far away, but if there are four of you, it is profitable to use a taxi.
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1
August 4
Private beach, towels are provided, a lifeguard is on duty.
The food is delicious; buffet, fresh fruits, pies.
The staff is friendly and pleasant.
The rooms are cleaned every day, they put a bottle of water, though only one a day.
But there is a shop on the street in the hotel building (private owners), water is only 2 dirhams for 1.5 liters.
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1
1
December 8
The hotel is very old.
The rooms are small and super small. We've changed the standard to executive , but it's not much more spacious.. instead of 25m 40m
The view of the sea is either "from the side" (the sea is also wine, or at best between buildings, (see photo).
The breakfasts are decent. But even with 30% of the hotel's occupancy, there are not enough tables.
Russian tourists greatly spoil the world with themselves ... attempts to "take a sunbed" by employees do not always cope.
The hotel is 4 rooms but with a very strong tension.
Both hyltons nearby are much better and for some reason cheaper.
Breakfast. It's packed, it's better to eat at any nearby restaurant, since there are a lot of them.
People sleeping in clothes are a daily accompaniment to breakfast outside. (See photo).
Polite staff. Cleaning without question.
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December 8
We had a rest in November 2024, a wonderful hotel, service, excellent cuisine. Attentive staff, organization of recreation for 5 special thanks to the Russian-speaking staff. Asset thank you personally. I recommend the hotel!
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August 12
It's amazing, one of the best hotels in Dubai.
Several restaurants at the hotel (which are included in the price), sea view, private beach of the hotel, friendly staff, daily cleaning, convenient location near the Marina and metro station with tram.
As well as a clean pool in which you can cool off after boiling sea water.
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1
September 16
It's a great place. The first coastline, the deck chairs are very comfortable with a soft mattress. We chose for a long time, stayed at this hotel and did not regret it. This is not the first time we have rested at the 5* Hilton, but here we were just wildly surprised by such a variety of seafood for dinner on Thursdays. Just an abundance of choice
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July 1
The hotel is located in a convenient location, near the metro,local shops, varied, delicious food. Clean, neat. Nice pool (shade on the pool before lunch) and beach.
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February 14
The perfect location of the hotel offers a beautiful view of a large beach , a beach with a gorgeous view of the Ferris wheel !🎡
On JBR, this is one of the best hotels with its own beach - and it's very convenient)
It 's great to meet the sunset after sunbathing at the view tables in the bar
Good WI-FI, beach service (help to arrange towels and choose places, bring food and drinks).
I definitely recommend this hotel!
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6
3
July 22
A cozy hotel with great dinners! Friendly staff. Excellent room cleaning. I lost my sunglasses on the hotel grounds. The staff found them in the toilet room near the restaurant. Thank you for your hospitality.
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June 28
I was on vacation with my mom 👍👍👍
I liked everything very much , the staff was polite , good -natured and helpful . Excellent location, I advise you not to get very far to all the sights 🏝️
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1
1
November 4
A very bad hotel!!!
And there are a number of reasons for this:
1. Most of the rooms face the street where restaurants and walks are.
Everything would be fine, but when teenagers start their cans at 2-3 o'clock in the morning (old Lamborghini, McLaren, Ferrari, corvettes, etc.), you involuntarily shudder, as a sooo loud echo of direct exhaust is created in the alleys between the houses.
This is unpleasant to say the least.
(I must say right away: closing the balcony is not an option, since the air conditioner does not regulate the force of air velocity, but only the temperature. If you close the balcony, the room heats up very quickly. All systems are old)
2. Upon arrival, they ask you to make a deposit of 2,400 dirhams (you should not do this, even if they say that it is refundable - it will be frozen from the card for 2-3 months, and the cash will not be given to you in full), although it is not written about the deposit when booking. Of course, I didn't contribute it, because it's useless to argue with me. I only paid some kind of incomprehensible non-refundable tax of 140 dirhams, if only they would get rid of it as soon as possible. Upon arrival, we were given a piece of paper in Russian, where everything was shown and explained where to eat for a fee and where to eat for free (because breakfast and dinner are paid for and included)
BUT!!! These people did not say that drinks are not included partially in breakfast and in dinner in full, except for tea, coffee and juice for breakfast and water from the cooler for dinner, which stands in the corner and is not immediately visible. They simply record everything that you drink in your room, then deduct from the deposit a five-fold amount (coca-Cola in an iron bank: shop - 3 dirhams, hotel - 15 dirhams for 1 jar; beer and wine, respectively, are more expensive in progression). How I found out: we did not leave a deposit, but in the restaurant we thought that there was one, and recorded everything for the room, and after three days of our stay, they were told that we had no deposit, and then, right at dinner, they came up to us with an invoice for today's drinks, and they said that our room was in debt for the past few days. It's not pleasant at all!
The reception said that when booking, a separate letter arrives in the mail that drinks are not included at all, even if the food system is "all inclusive", and they take a deposit to write off all expenses from it, without warning or writing even in that brochure in Russian that drinks, it turns out, are not included.
When you check out, you say:"that you did not spend or buy anything and did not write it down to the number, you expect to refund the deposit of 2400 dirhams (63,800 rubles), but they tell you that this is not the case, you just did not know that everything is paid and we wrote everything off the deposit without your notification. You have a plane in 4 hours, and you don't want to figure it out - you just leave with a bitter aftertaste.
3. A taxi right next to the hotel is very expensive and without a meter (they say "eitin", and when you arrive at the point they say "eitin", it's 18 and 80, you will feel the difference immediately, but they say that they warned at the beginning, difficulties with translation and all that), a taxi in 10 motors from the hotel according to the meter, the official one is cheap for this city (Yandex has gone badly wrong; the drivers saw through the chip, and knowing that there is a paid wait here as soon as the driver arrived, and they will write off 7-13 dirhams for cancellation, they immediately click and drive past, saying that there is no parking here, although everything is worth it; this money is written off from the card in the app, support says that everything will be back in 2 days, only half is returned)
I've tried 3 times and, all three of the three times, this is the situation.
4. Walls made of cardboard or gypsum cardboard, what kind of audibility is there, especially if elderly vacationers have a cold under the air conditioner - coughing, sneezing, blowing their nose, snoring, as if a meter away from you in front of you. Everything is so flimsy that if you lay down to look at your phone before going to bed, and someone is turning over on the bed behind the wall, you will feel small undulating swaying lying in your room.
5. There are many more nuances and disadvantages of this hotel, such as: large waves, algae in a large layer, sometimes jellyfish, a lot of ants, a lot of flies, a lot of birds shit on sun beds, mold in the bathroom due to condensation and temperature drop as a result of an arbitrary shutdown of the air conditioner, they won't even talk without tips, I forgot my ticket for breakfast / dinner - they won't let me in, even though they have a computer where they double-check everything, I forgot individual cards for towels - don't get anything, even though they have a computer
In short, for such money for accommodation, and ha previously paid for breakfast and dinner, you expect at least some comfort and stability in your vacation, and not that every step is for an additional payment and without explanation for refusal.
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1
May 17
The hotel is not the newest, but well maintained.
Among the advantages: a good breakfast, your own beach with sun beds and chairs to sit near the water, you can walk to the Marina and the Marina itself.
There you can actually shoot yachts, jet skis, etc.
There is a place to walk along the embankment. There are many restaurants and cafes around. There is a pub on the ground floor, I haven't been there, but it's relevant for those who want to drink :)
Of the cons: lunch and dinner, if you take them, they are so-so, and according to the principle of Europe, drinks are all for a fee. I took lunch and dinner because of the child, but even the little ones don't have much to eat there....
There is no point in comparing with Turkish in general, but if you compare with local ones, then at its price, it is a very decent option.
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2
1
September 27
Conveniently located. The staff are friendly. Cleaning is daily. The food is varied and we liked it. There are lifeguards on the beach. There is a children's playroom.
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July 8
Excellent location. great beach. delicious cuisine. Daily high-quality cleaning. Friendly staff. The pool is cooled. Water in the room is free of charge.
Check-in at 15.00. Old rooms. Wild crows attack people.
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1
October 24
Beach 3 ( very poorly cleaned (algae debris) , employees huddle together and sometimes hang out there pretending that they are cleaning something) , food 5 (at the beginning of the vacation it is very tasty , at the end it is monotonous, but also delicious) we constantly tried not to write down somewhere that drinks were included in the dinner (so 4 times out of 5), location 4 ( to the metro 15 minutes, to the Marina Mall 15 minutes) , service on the beach 3, when entering the restaurant 3, in the restaurant 4 (we waited for drinks 45 minutes, some mistake was, there were no apologies, as it was not respectable for such money) . Room cleaning 5, the staff is very different ( there is a boorish one ), rooms 3 ( pillows and blankets stink very much ) , territory 3 ( small ) are constantly trying to impose some services , drinks, in general everything to withdraw more money. For some reason, they refused to enroll h Honors days of residence, although they were credited in other countries without problems. I will not come to this hotel on vacation anymore.
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December 30, 2023
I liked everything very much , the staff was polite , good -natured and helpful . Great location, it's not very far to get to all the attractions. The beach is generally a 5-minute walk away . Many people write that it takes a long time to wait for the elevator , but it takes a long time and then not always if you are waiting for the central one, in addition to the central one there are others that do not need to wait. I also liked the breakfasts and dinners , the selection is large and delicious . The rooms are cleaned every day. I recommend the hotel.....
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6
1
August 6
I have been to the Marina in Dubai several times and in terms of price-quality ratio, the hotel is top of the top. The dinners are simply delicious, the shrimp, the cheeses, the hot stuff is very tasty. Own beach, sun beds, towels, swimming pool. And if you take the 4th floor, you can take the most gorgeous view from the high level floors. In general, it's a thrill.
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May 13
We had a good rest)
Everything is within walking distance, it was convenient with a small child. The rooms are spacious, the sea view is awesome: you can see a piece of palm trees, a wheel and a night beach. There are two swimming pools, a lot of sun beds both by the sea and by the basques. There are 7 restaurants to choose from, we liked the Italian and buffet on the 1st floor the most.
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2
1
December 20
A wonderful hotel. Excellent service and staff . Delicious breakfasts. On the 1st line, the sea is clean and warm. There are sun beds on the beach. The rooms are new and clean. I didn 't go to Alaska .
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November 2
This is the coolest hotel for me! A pool, your own beach! Very interesting recreation areas! The best hotel! Very beautiful with good staff! Everything is at the highest level
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1
March 19
A nice clean hotel, but there are nuances in terms of renovation. The breakfasts are good. The beach is gorgeous, there are always sun beds . The pool is nice. The pub on site is good, but be prepared the prices are very far from Moscow, a glass of beer is 50 derham, I will not even write about 40 degree drinks. And the staff is very friendly.
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3
3
June 19, 2023
The hotel is excellent, the staff is friendly, the breakfasts are delicious, varied, convenient if you take breakfast-dinner, dinner can be changed for lunch if you are going somewhere, the rooms are huge, the washing machine in the room was very helpful, be careful with the safe, it may not open at any time, which happened to us, the door was drilled in as a result , the safe was completely changed , thank God it did not happen before departure . The only other disadvantage is the elevators , it 's sooo long to wait , even though there are a lot of them there , but I constantly had to wait for the elevator for 10 minutes , once again you won 't come back quickly for something if you forgot something in the room on the 23rd floor . It 's great that there is an exit to the beach , convenient . In general, the hotel is very nice, convenient location, in the very center, beautiful, especially in the evenings.
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5
2
September 5
The hotel is old, but it has its own beach, lots of sun beds, a delicious restaurant on the beach, and a lot is forgiven for this. In the hotel itself, breakfasts and dinners are very ordinary, after 2-3 times I do not want to repeat. The kitchen used to be better.
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December 2, 2023
Nice hotel. The rooms are clean, there is a pool for the very little ones and for everyone else, which is important in the shade. The beach is good, it's not very suitable for small children, it's almost deep right away. The infrastructure on the beach is excellent. This is an entertainment center, even at night it is noisy outside, while the room is quiet. I took off the star only for food. There is nothing at all for very young children, it is problematic to buy nearby. Almost all hot food is spicy, drinks in the evening for money. Another huge minus is the deposit. $100 per night per room.
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4
3
November 13, 2023
Great hotel!!! On the first line, its own beach, well-groomed territory. Swimming pool, gazebo for barbecue. I liked the room on the 9th floor, two-room. The room is clean and tidy, cleaning every day. Ah, the view from the balcony to the ocean is just a fairy tale. I also want to mention the hotel staff is very friendly, responsive. Many thanks to the girls from Kazakhstan who work at the hotel, this is ASSEI, who is at the reception and forgetting the name of the other one, who works at the restaurant where we have breakfast and dinner. The beach, it was just paradise for me. Sand, water, a restaurant, everything is nearby. I spent wonderful, unforgettable days
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2
2
October 11
Yes, there's not even anything to talk about: none of the Russian-speaking staff, the food is scarce: there is no borscht, there are no pasta, there are no cutlets. They are not allowed to take boiled chicken and potatoes to the beach with them in a bag.
There are very few Russian channels on TV.
And now seriously: excellent service, starting from the parking lot (hello to Roger!) and ending with the bar on the 35th floor of the Hilton across the street.
Very tasty breakfasts, cuisines of different peoples of the world.
The cleanest beach, there is enough space for everyone, bars and hookah bars are present.
Of the inconveniences: noisy air conditioning, but the hotel is not the newest. Constant traffic jam in the evening at the entrance to the hotel. The SkyDive runway is located opposite the hotel - planes with paragliders take off and land every 15 minutes.
But these are all small things against the background of a great vacation.
I recommend.
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May 23
A very comfortable hotel, decent breakfasts and dinners, room cleaning every day, cleanliness everywhere, very friendly staff. A huge plus is its own beach, a lot of sun beds, there is always a place. I recommend it)
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1
March 31
We visited twice, but not in the hotel itself, but in the apartment across the street.It's very budget-friendly, there's a decent store nearby. You can even find Russian and Belarusian products in it. We had breakfast and dinner in the restaurants at the hotel, dined in the heat in the room with salads and fruits from the store. The beach is great, the rooms in the apartments are large and varied.they are cleaned by 4+. There were Russian-speaking staff at the reception. It is easy to travel with a guide and on your own:The metro is 10 minutes away, taxis are easy to find.I recommend
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3
2
August 23
A good hotel for your money.
The location is almost perfect, 100 meters to the sea at most or from the hotel past the pool and the distribution of towels. There are a lot of sunbeds on the beach, there are no problems with their employment, although, judging by August, it's not the season, but 70-80% is free. On the contrary, 80 percent of the pool is occupied, there is mostly everyone with children. I liked the beach towels, large, completely cover the chaise longue, soft, do not smell.
The sun is setting behind the Ferris wheel, beautiful sunset photos can be taken from the beach when it is not cloudy. After sunset, everyone is kicked out of the sea.
I'll rate the food at 4. There is a choice on the buffet, but that's the problem with really delicious dishes. An important point is that in the basic HB plan (without a plus), there are no drinks for dinner (or lunch, yes, you can choose), not even water. I did not offer to pay extra (55 dirhams per person per day). You can come to the main restaurant with your own water.
You can visit other restaurants of the hotel, I tried several, not impressed with the food.
Everything is fine with the placement, they are cleaned as expected, although sometimes with a delay. They give you extra water if you ask. The room stock is not fresh, the condition is not perfect, but it does not cause problems, except that, visually, the acrylic bathtub is far from white.
There is a shuttle service from the hotel to 2 malls - Dubai hills, Dubai Emirates. They don't drive often, and I haven't used it. I read before the trip that there is a transfer to Dubai mall, but there is no such thing, you can get there by metro, as well as to other places, including the airport.
At the entrance to the subway at each station there is an information desk where they will tell you how to get there and which ticket to buy.
I did not like it, it is not typical for 5*, there is no entertainment in the hotel. At least in the evening there would be some music in the lobby, but there is nothing.
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April 8
Overall, the hotel is not bad, we are staying a second time. The first line, its own beach , friendly staff , high-quality room cleaning, not a bad choice of dishes (we took half board), convenient location. Of the cons, it is overloaded due to its popularity. The sun beds on the beach and by the pool are too tight, which deprives you of personal space.
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4
1