This is second time here in this hotel and we really love it so much everything always good food and rooms and staff eas so polite special rohit and zeyana and youssef thanks so much for your kind help and we will be here next vacation sooooon
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Вячеслав
Level 3 Local Expert
April 19
Hotel is fantastic and thanks for zeyana guest relation manager for late check out she was so helpfull
And youssef for warm welcome
Thanks doubletree team
Татьяна Матюшенцева
Level 4 Local Expert
November 9, 2023
Good place we liked so much and of course we will back again thanks thanks for sonic and aisha and koka
Карен Мирзоян
Level 5 Local Expert
February 9
Very good place
Елизавета Морозова
Level 12 Local Expert
April 12
Super
Менгой Мен
Level 7 Local Expert
December 19, 2023
I like it.
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Мария Лосева
Level 7 Local Expert
July 7
A wonderful hotel for a family holiday. If you come with the kids, then there is a children's water park. The territory is green, well maintained, and very large. There are many pools. There is a pool +16. Only adults, and believe me, children will not be allowed and you can safely swim. It's the same in the restaurant. There is a room where you can eat without children.
There are many bars on site. Cocktails and drinks are available from 12.00. The staff speaks English.
You can eat for every taste! And meat and fish and chicken! Everything is diverse. Lots of fresh vegetables and fruits (bananas, melon, pineapples, grapefruit). Ice cream for lunch and dinner! In any quantity!
The room is cleaned every three days, but if you put up a sign, everything will be cleaned for you.
Polite staff! Ready to help at any moment!
The beach is clean, fine seashell, with sand. There are plenty of sun beds! It is not necessary to run the sutra and borrow as in Turkey.
Thank you for such a wonderful stay. We have to rest for 4 more days! I don't want to leave anyway..
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Сергей
Level 20 Local Expert
May 10
I stayed, I'll tell you a little
+
Your own beach.
Nice rooms (we had a Deluxe)
Lots of pools
Showers on the beach
Lots of sun loungers (there are enough for everyone)
Beautiful hotel
Friendly and professional staff.
There are awesome hygiene products in the bathroom (shampoo, gel, especially body moisturizing lotion)
Children's playground, small water park.
-
The same type of food, main dishes (turkey, beef, chicken) the rest is not clear. But there are vegetables, fruits (pineapples, melon, watermelons, grapefruit)
Jellyfish
You can not swim early in the morning (until the rescuers come, they come at 7)
I won't say for booze - but the hike was enough for vacationers.
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Юля Ситникова
Level 14 Local Expert
May 21
Excellent family hotel, clean sea, excellent service! Accommodation options: villa, main building and club buildings. A huge blooming area where everyone will find a leisure option to their liking. There are many a la carte restaurants. There is a lot of entertainment for children: a mini aqua park, bungee jumping in the sea, water slides, a summer cinema in a palm garden, a playground. There are many pools. There were May holidays in 2024, the high season and everyone had enough of everything, and sun beds, and tables and smiles of the staff. There is a swimming pool and other adults only areas, if you want to relax without children's squeaks - you will have the opportunity.I would definitely recommend this hotel for a family holiday. Dubai is 50 minutes away by taxi.
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Наталья А.
Level 7 Local Expert
August 29
We lived in a room of the highest category of the bay club:newly renovated, capsule coffee machine, gorgeous view of the bay, private entrance to the restaurant, you can use the infinity pool.
The territory of the hotel is green, well-groomed, beautifully illuminated in the evening. On the territory of the hotel there is a cool playground, a small water park (even adults ride), cool 3 slides in the sea (only for children under 60 kg, adults are not allowed), a small pantone and bungee in the sea, an inflatable trampoline in the sea.
Check-in time is from 15h. But if rooms are available, they are checked in earlier, for free. Only lunch and dinner are allowed on the day of check-in. Only breakfast is served on the day of the eviction. But if you didn't have lunch on the day of arrival, you can have lunch on the day of departure. They always ask for the room number in the restaurant and periodically at the bars, they have lists.
The breakfasts are very good: several types of scrambled eggs, poached eggs, 3 types of ham, 2 types of cereals, a variety of vegetables, delicious pastries and Viennese waffles. Sometimes there was mackerel. A variety of fruits only in the morning: watermelon, melon, pineapple, banana, grapefruit. For lunch and dinner, only pineapple and grapefruit.
The dinners leave much to be desired: little variety, 2 types of chicken and lamb, mashed soup, vegetables in different forms (raw, stewed and steamed), pasta is cooked with any additives, some salads. I tried tomato and chicken soups, they were delicious. The rest were not very aesthetically pleasing.
The dinners are delicious: several types of lamb and chicken, veal, fish, vegetables in various forms, pasta, pita bread with various fillings, several types of rice and pasta. There were rolls a day later, pretty decent ones.
It should be noted that many dishes are spicy, and there is a "Red pepper" icon on the plates.
For lunch and dinner, delicious pizza is made very quickly in the oven. During the 10 days of stay, there were only 2 squids. Seafood, you can say, no.
On the children's table: pasta, steamed vegetables, cutlets and sausages, popcorn. Fries and nuggets are ordered in portions from the waiters.
Alcohol is included in everything from 12 to 00h, then for a fee. Water and soft drinks are available around the clock for free. From alcohol: Beck's and Starberg beer cans, Portuguese red, pink and white wine in boxes (bottled in the sports bar in the evening), light and dark rum, tequila, vodka, several cocktails. Premium alcohol and champagne are available for a fee.
A mini bar in the room is available for a fee. You can refuse it, then they will not take a deposit upon check-in.
The entrance to the sea is gentle, white sand with small shells, the legs are comfortable. There are many paid water activities: catamarans, cars, floatboads, bananas, cheesecakes, parachutes, jet skaters.
The mini-club is noisy and fun, they play and do crafts, free face painting. Children are mostly under 7 years old, more adults are not interested anymore. There are 3 slot machines, for a fee. Every evening there is a mini-disco with life-size dolls.
A separate 16+ area in the restaurant and a swimming pool, a modern gym on the 9th floor with a magnificent view of the bay, only 16+. They strictly monitor everywhere so that children do not leak out.
Since this year, 4 animators have been working, 2 of them are very active Russian-speaking girls. Of the activities: water aerobics, dancing in the pool, beach volleyball, yoga at sunset
In the evening, small shows: jugglers, local dancers, fire shows. It's fun for kids, but, of course, there's no big bang.
The hotel has 2 beach shops, 2 souvenir shops. There is a small promenade with a playground outside the territory, you can take a leisurely walk.
I recommend the hotel for families with children.
There are very few Russian-speaking staff at the hotel.
The contingent consists of Russians, Kazakhs, Germans and a few British. A lot of locals come on weekends.
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Лилу
Level 17 Local Expert
October 10
After reading some not very good reviews, we ventured to check for ourselves. A wonderful hotel, the territory is large, there is a place to walk. The sea is excellent, warm and affectionate, shallow and calm! There are always plenty of sun beds, you can comfortably stay on the beach and in the pools.
Food: this is not Turkey and you do not need to wait for 35 types of salads and 40 types of kebabs. There is enough meat and greens, desserts and fruits. Of the latter, apples, watermelon, pear, melon and grapefruit.
The room is cleaned every day, everything is decent and clean. In the room: bathrobe, slippers, hair dryer, refrigerator. Tooth set on request.
Entertainment : there are few of them here. We went to the sea in the morning, Activity by the pool, we honestly did not go.
According to the all-inclusive system, drinks from 10, alcohol from 12 in the morning, ice cream from 15-16, but it is always available for lunch and dinner. There are all drinks at breakfast, except alcohol.
We were with children from young to old, everyone liked it. The sea is nearby, the food is normal, we went to Dubai Mall and Burj Khalifa. I recommend it to families with children who are looking for a sea holiday
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Михаил Тарасов
Level 10 Local Expert
June 9
The hotel is pleasant, but there are nuances.
Positive:
- a huge nice beach. There are no waves in the sea at all! There is a fire for children.
- cool rooms in the new buildings with sea views. If you take a room without a sea view, then there is a risk of getting an old dead number (do not take it in any case)
- pleasant and caring staff (not intrusive)
Cons:
- the food is very weak. The choice is small and always the same. I'm ashamed of the food.
- there is a risk of getting into a tired room.
- there is no animation. Children are bored
- the sea was 34 degrees on June 3, it was impossible to swim.
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Илья Викторович
Level 16 Local Expert
April 28
A great choice for families with children! We had a rest in October 2022. Service, food, accommodation - everything is top! The choice and quality of drinks and cocktails is excellent! There is beer in cans in bars, you can take it with you to your room. There is a great children's room for children, a water park, many pools (including for very small ones with a canopy from the sun). A mini water park in the sea is a very cool thing, older children like it more than a water park on land. It's cool for adults too. That is, in fact, there are 2 water parks in this hotel. We lived in a family cabin in a three-storey bungalow type, which stand on the sides of the main building. I recommend taking rooms in them - the rooms are bigger, quieter, closer to the sea (I went around the corner of my house - the beach) + huge balconies - there is a place to spend time with your wife or friends when you put the children to bed. There is an 18+ swimming pool. But don't be under any illusions - no foam parties and topless models. It's just a quiet pool right next to the main restaurant, where children are not allowed, i.e. no one yells, rushes or dives with splashes. Peaceful people (often elderly) They are quietly chilling with books. The same childfree zone is available in the restaurant. In general, animation is tight here. This is perhaps the main disadvantage. In the evenings, the same girl plays the guitar. Well, from the comments - the headboard of the bed was painted with a pen in the room - I think it is unacceptable for such a five. On the last day, we accidentally discovered a sauna, Jacuzzi, hammam - free of charge in the main building. The hotel has a car rental service, it's OK for the price and everything is fair. We drove to Dubai for several days. It takes an hour or an hour and a half to get to Dubai, everything is simple, the navigator is working. There are a lot of people, but there is enough space for everyone in the restaurant and sun beds. Pools, however, can be crowded. In general, for animation - 2 points, for the rest - an honest 5. I recommend it with children. Without children, the neighboring Rixos is better - we went there to watch evening shows.
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Александр П.
Level 8 Local Expert
May 16
A very good hotel for families with children. Nice clean rooms (bay club). A beautiful large area. There are no problems with sun beds (placed throughout the territory), there are no problems with towels. A great children's water park. Cons: a lot of spicy food (choose carefully at a meal), not very pleasant sand on the beach (since this is an artificial island, the sand is taken from the bottom of the bay and it is very dense)
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иван моисеенко
Level 8 Local Expert
June 22
The hotel and the resort area are excellent, there are water slides for children, the sea is very close to all rooms, the food is varied, very tasty, to the supermarket in al Khaimah 40 dirhams in both directions, a choice from groceries to household appliances, PS5 1650 dirhams, but I think you can bargain, there is a car rental on the second floor I really didn't have time to find out the conditions, but I think it's better for the price than at the hotel. This year 2024 we are flying to the UAE again, we chose the same hotel!
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АСЛАНЯН КОНСТАНТИН
Level 5 Local Expert
July 13
I rested here in July, it is very hot +40, the hotel is normal, the food is varied, the staff is friendly, there is a lot of entertainment for children, there are a lot of sun beds on the beach, you need to take an early break by the pool, of the cons is that for 10 days of being here, I only saw pineapple and grapefruit from fruits, sweets and pastries compared it's complete nonsense with Egypt, the food is varied, but everyone tastes the same, with those seasonings, and it feels like the chef is Indian
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Наталья Табачина
Level 13 Local Expert
September 30
We rested for 10 days from September 22. About the hotel: located far from the infrastructure, just for a relaxing holiday. There is a bay for swimming, although the water is a little dirty, it's fine in the morning. The sea is warm. The hotel itself: a lot with children. The restaurant is divided into three parts, the hall where 16+ is too small. The tables are a bit dirty in my opinion. The food is ordinary, everything seems to be there, but after five days there is nothing to choose. But everyone has different wishes and tastes. For 10 days, there is almost nothing from seafood, only on the menu. There's nowhere to go out of the hotel, there's nothing nearby. We took a club room on the ground floor, cool. You can sit on your own access to the beach and terrace. If you just lie down with the children, then here. The slides didn't work.
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Максим Сахарьяц
Level 8 Local Expert
June 20
An excellent all-inclusive family hotel. Several swimming pools, fitness, a great beach, a water park and a water park in the sea, meals for "5", a children's club, a green area and attentive staff. We lived in June 2024, in a deluxe room in one of the 10 villas, we liked the private access to the pool very much, it was convenient. There is also less fuss and more greenery around the villas.
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Галина К.
Level 2 Local Expert
July 29
A great hotel for a holiday with a child. I liked everything very much: the room, the beach, the pools. The food is monotonous, the range of dishes is modest. There is a wonderful girl Helen at the reception, very kind. She is a real worker: responsible, honest, very polite to vacationers, tries to help, improve mood. This is the best employee of the reception, the rest leave much to be desired. They have a lot to learn from Helen. A wonderful man!
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оля афонасова
Level 8 Local Expert
May 14
We had a rest in April from 04/23/2024 to 05/22/2024. The hotel is beautiful, the territory is huge, there are a lot of sun loungers and there is enough for everyone. The sea is so-so and by the way there are jellyfish. I had burns! The rooms are very old, but large. There is a very beautiful promenade behind the hotel and there is a place to walk. The Rixos Hotel is nearby and there is a minimarket there. Of the cons: disgusting food! The choice is meager and everything is tasteless, and there are a lot of spices! In general, I liked the rest, but I will not go to this hotel anymore!
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МарШак
Level 8 Local Expert
June 5
Still, I will write a negative review from the rest. There are practically no animators on the territory of the hotel, 4 people for the entire territory set dances in the pool and complement the team when playing volleyball. A children's area for children under 5 years old, limited to consoles and tables for drawing and modeling. Our children aged 7 to 10 were just bored. Very greedy bartenders, with AI, there is only one promised cinzano in one place, in other bars it is always "sorry, it's over". At UAI, you also need to look for elite drinks. I can't help feeling that the hotel has greedy management.
Unfortunately, the cuisine is monotonous, there are no berries and apples, seafood is limited to fried fish. It is a pity that we did not choose a nearby rixos at a comparable price.
The sea and the beach are great, there are many places. The pools are good. The best view from the window is overlooking the poolview pool, but on the upper floors. Our friends took the seaview and were satisfied with the view of the road to the hotel, which is also the sea). I will definitely not go to Hilton for the second time, I prefer Turkish hotel chains in the UAE, where customer orientation is not an empty phrase.
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Татьяна С.
Level 9 Local Expert
October 28
Great hotel! We had a family vacation with a 5-year-old child. In October, the sea was 31-33 degrees, very warm, the child did not get out of the water. In extreme heat, the water park became a salvation for us - the water is cool there, you don't feel the heat. It's cool that in fact the water park is a playground with a non-slip rubber coating, on which water flows down the slides, fountains are installed, that is, you do not swim fully in the water and do not roll down the slides into a large pool. Even the crumbs of yearlings are rolled.
When choosing all inclusive, meals are held in the restaurant on the ground floor of the main building, it's not far from the bay club rooms, everything is comfortable. The food is very good quality, but after 8 days of vacation, everything really got boring, because the dishes hardly change. The staff at the hotel is 90% smiling and welcoming, which creates a pleasant atmosphere. In the children's room, they really study with children, play, help, do crafts and so on.
I read about the sea, they write about "white sand", but this is not so. The sand heats up, and it's just a shell rock, it's not very pleasant to walk, but it's not critical. There are stones in the water sometimes, you can step on them. Snorkeling is not something to do here - starfish and small crabs, that's all the wealth. The club bay room with access to the sea was very pleasant, spacious, beautifully decorated. The Wi-Fi worked tolerably well, the calls to the Whatsapp app did not pull much, but the messages, including audio, went /came well. There is a pleasant promenade at the exit of the hotel, where it is good to walk.there is a playground both on the embankment and in the hotel itself, but the hotel is small, children get bored quickly. The pools have different water temperatures, everyone will find what suits him) in the restaurant and pools there is a 16+ zone, so it is also suitable for couples who want to retire in silence
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Разумный Вячеслав
Level 5 Local Expert
March 18
I liked everything.
The hotel is aimed at families with children, there are a lot of entertainment for children, water slides, an excellent playground, which by the way the luxury villas overlook, in my opinion a dubious neighborhood. Children frolic late at the playground. A separate shallow pool with shade.
I was lucky with one of the rooms, it was taken in a detached building and it turned out that it was right with access to a separate pool for this building, just a couple of steps and you're in a heated pool.
One of the disadvantages is the remoteness from Dubai, about an hour and 15 minutes by car. Well, it's not closing the restaurant minute by minute in the evening. We missed dinner a couple of times because of this. Plus, if you fly without a transfer, it will cost about 30 thousand rubles round trip. We took a car with gasoline (1300 km), fines (360 dirhams) and an additional driver (150 dirhams), it cost 2100 dirhams. If without a second driver and fines, then you can keep up to 1600 if with filing and delivery at the airport.
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Сергей К.
Level 6 Local Expert
August 16
Positive:
- acceptable in terms of furnishings and room service
- the Internet did not fail
- nice beach
- the child liked bungee jumping
- the TV in the pool where football was broadcast
- floating cushions in the pool
Minuses:
- the sea is stagnant, warm and uninteresting
- a very strange service system: all inclusive does not include all of what you expect. and breakfast-dinner means only one drink for dinner, it's some kind of game..
- the territory is remote from some interesting places
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Тая
Level 4 Local Expert
September 23
a very beautiful hotel for beach lovers! a large beach with no problems with sun beds both in the morning and during the day. the staff is very polite and professionally doing their job. the food was of a decent standard, a large selection!
I'm not talking about drinks at all, each of our family was able to find something to their liking. This hotel is suitable for families with children, as well as for any other. We will definitely come back here!
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Михаил Бояренков
Level 10 Local Expert
September 20
A great option for a family vacation! We were here in 2019, we really liked everything. Among the features: there is a cool mini-water park in the sea, meals are quite varied, there are fruits, different dishes, barbecue and pizza. Car rental is available, and various excursions are also offered. I definitely recommend this hotel!
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Устименко Владислав
Level 27 Local Expert
August 16
We visited from February 18 to March 5, there was a comfortable temperature of 27-28 degrees, from March 2 the heat began at 32 and above. The hotel itself is excellent, clean both in the room and the building as a whole. The beach is clean with almost white sand, sometimes there are algae in the water, but they are often cleaned of them. Who does not like standing water, but waves, you are not here. Everything is included, there is a lot of variety of meat dishes, fruits, vegetables are all there, we were not hungry. Without paying for cocktails, they were made to my order, even the bartender liked the combination, there was live music, we liked everything. There was a slight precipitation, girls worked in the dining room, either Mexican or Filipino, not very friendly, but this did not prevent us from having a great rest. By the way, an excursion in the desert, not far from the hotel.
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Маргарита Цех
Level 13 Local Expert
May 12
A solid four . A big minus is a lot of people in the catering restaurant , you can say as if you are in the dining room , one large room for the entire hotel . It is constantly noisy , waiting for the table , the food is completely monotonous , at the end of the vacation there was no choice to eat , everything is simple and of the same type . A large beautiful area, 3 large swimming pools, one of them is a 16+ pool, which is very good. The hotel is family run, a lot of small children, very noisy. According to the all-inclusive system, drinks are also for four, 2 types of beer (becks and Carlsberg), cocktails, martinis, whiskey. The cocktails gave me terrible heartburn . There are no snacks and snacks for children on the beach. It's only an hour for ice cream. The animation is weak . The disco is only half an hour and then until 21:30 on the beach. The beach is clean , the sea is gorgeous , the sun beds are not very good , the slides for children are already tired .
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Александр Савчук
Level 7 Local Expert
October 4
A very decent hotel, with children's animation, an aqua park, pools with a lifeguard. Large green area, excellent service in the restaurant. What is missing is some snacks for children between breakfast lunch and dinner. Sometimes there is a show in the evenings. There are many bars and pools on site, there is a children's pool, and there is an adult-only pool.
We flew from Minsk with the voyage global company. I'm happy with everything too.
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Евгений П.
Level 6 Local Expert
October 1
In short: I was counting on more.
Food is weak.. there is little assortment of food, I ate too much pineapple and ice cream)
The staff is good, everyone is friendly.
The territory is good for families with children, there is little entertainment for adults.
There is not much to do after sunset, there is no animation, the hotel is also boring… as one of the places people go to the store located in another hotel, rixos, such an entertainment of course.
You can drive crabs 🤷🏼♂️
The rooms are generally normal, clean, but have already seen a lot.
It was the first time in the UAE, I hoped for more, but here it turned out like in Egypt, only the sea is hot and not beautiful😐
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Ксения Макарова
Level 11 Local Expert
April 26
Nice hotel, quiet, peaceful. We took a room in a villa with sea and pool access on the ground floor, it turned out to be very convenient. The sea is super for small children, there are no waves, you can safely splash on the shore.
We were satisfied with the cleaning, we left tea whenever possible, changed bed linen, towels, and perfectly clean plumbing every day.
The food, as they say for an amateur, is a lot of Indian spicy cuisine, but I don't eat meat and I love it, so I was satisfied. There is not much variety, but everything is delicious. I took off the star for not very good wine from the packages, sparkling wine is not included in all inclusive, how so? 😀
Otherwise, it's a very good place, I really recommend it with children, if there are no children, it will probably be boring
Addition on the day of departure: a nice staff member at the reception kindly allowed us to stay until 14:00, because a small child, it's a pity that when checking in only for an additional fee they were allowed to stop by at 12 🥲 after the checkout, the bracelets were cut off, respectively, not even a drink of water (
For some reason, the kids club was not allowed to charge the phone 🥲🥲🥲🥲
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Инкогнито 7937
Level 2 Local Expert
September 28
Good evening, everyone. I want to write about the hotel. Everything is fine. The food is varied every day. The dish of the day is new every day. Everything is delicious: salads, soups, fish, even seafood, beef, lamb, chicken, duck and lots of salads, sauces, cheeses, herbs, vegetables. Delicious sweets, ice cream, etc. The room was superior - 45 m (not in the main building). Access to the sea 3 min. Everything is thought out: very warm sea and cold pools. And there is an indoor thermal pool. I will especially mention the SPA. Gorgeous massage - Rustina's girlfriend is just a magician. The staff is very cool, friendly and hardworking everywhere. The room cleaning is super. If you have any wishes: coffee, tea, water - everything will be brought. Tips are at your discretion. There were issues with the air conditioning and TV - they immediately came and did everything. But the hotel is on a strong 4. It's a different five. I think many people will understand. The all-inclusive atmosphere makes the hotel look like a solid communism, drunkenness, and the situation " every derham is an extra sausage, a can of beer, whiskey, cocktail, a lot of alcohol and food for every ruble, derham, dollar, etc. but nevertheless: Thank you to the owners of the hotel for everything. But it's worth learning (for example, the Sheraton in Vietnam) how to make a 5-star hotel. Good luck to everyone. Still, I consider my vacation unforgettable. Many thanks to the whole hotel.
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Николай
Level 23 Local Expert
October 11
A magnificent hotel. It's a wonderful place. The room is gorgeous. The food, room service, staff, everything is at the highest level. And for children, there are all 33 pleasures, a children's pool + there is more. Animation, water aerobics, everything is just great. There is also a wonderful children's room. I recommend you to visit.
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Айгуль
Level 9 Local Expert
June 24
Overall, the hotel is pleasant, but there are 2 disadvantages - service and food for children)
The biggest disadvantage of the hotel is the service. The cleaning is bad, we have to beg for everything - I'm sorry, but right down to toilet paper and shower gel, which for some reason are not replenished during the next cleaning - maybe we were so unlucky.
The service in the restaurant and bars is also poor. It's a completely stupid system when you're not escorted to a table - and you go looking for an empty seat, and then you look for a waiter to clean the table and put the dishes down. All drinks (even juices, water and tea/coffee) at lunch and dinner are inclusive only through an order from the waiter. It turns into a whole quest - find a waiter and wait for a drink)
The restaurant itself is a dining room - very fussy and few tables, they preferred to eat outside even in the heat))
Food - if you have children from the age of 3 - it will be very problematic to feed them. There is a children's table, but there is super diet food - boiled pasta, sausages, mashed vegetables and empty rice. Children who have learned the taste of normal food, of course, do not like this. Only pizza and pasta saved. And the usual food on an adult table is very spicy, but, by the way, delicious. We always ate with pleasure. But, of course, if you are on a diet or you can't have spicy food, there is little choice.…
There was a large selection of desserts, puddings - a dump of the head. There were very few fish and seafood, there was sushi. From fruits - watermelons, melons, bananas. On weekends there is an open kitchen, a large selection of grilled meat.
They couldn't drink wine and cocktails on the olinclude - the jury is terrible. Beer in cans Karlbsberg, Amstel - norm.
It was annoying that the beach bar was always running out of something - rum, then Cola) and the service was out of favor - you can see how they all got everything.
Another disadvantage is that the stall with juices and cocktails starts working from day 12. We usually leave the beach at 12 to relax and have lunch, it's inconvenient for us. Okay, if it were the AI rule (alcohol, for example, is poured only from 12) but it's really impossible to buy a milkshake and ice cream for a child even for money)) I don't understand why this is so.
Of the advantages -
We lived in a deluxe room, this is the right wing of the hotel. We really liked the room - very spacious, with a balcony, in a 3-storey building, there is an elevator. Upon check-in, we were offered rooms in the left wing of the Bay Club for an additional fee. We refused - to be honest, I did not see any advantages in these rooms when booking, and I never saw them in practice. Probably, if there are no children, then maybe it's better to go to the Bay Club. But with children, it's definitely deluxe. There's a playground opposite, a children's pool, a water park, trampolines. Everything is nearby. If you settle in the Bay Club, you will have to hobble in the heat - there is not enough pleasure.
I really liked the water park - it's a rarity in Emirates hotels, children were happy to hang out there, it's small, but as a variety of children's leisure, it's very even, adults can also take a ride)
A good beach is a white sand with small shells. If you are sensitive, it is better to take corals with you. You can almost always find free sun beds - this is an absolute plus, since the race for sun beds early in the morning is still a pleasure.
The animation is very unobtrusive, it was practically absent for us - I saw there were classes in the pool, on the beach something like yoga, in the evening "guess the melody". An evening disco for children indoors - we didn't like it, sometimes they turned on a movie on the screen near the playground, but we kept getting into some strange ones)
A very cool evening bar on the beach - it was our favorite place. Smoking a hookah on sofas overlooking the bay to cool music is just a thrill)
Also a big plus is the check-in, very quickly, clearly, there is a hotel map in Russian, they treat you with delicious cookies traditional for this chain - everything is really good with desserts at the hotel)
And by the way, 80% of the people in the hotel are Russian-speaking. Sometimes it feels like you're in Anapa somewhere))
In general, the result is this - the hotel is generally not bad, if the nuances of nutrition are not decisive for you, then you can go.
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Назим Вердиханов
Level 8 Local Expert
June 5
A good hotel for a family holiday, the sea, or rather the bay, is very warm, sometimes the water temperature reaches 35 degrees, there are many pools in common, huge, for +16 and children's, as my children call the paddling pool, the pools are cooled and comfortable in them, the territory is huge, there is a mini water park with slides, the service is also good, everyone is friendly, and I put 4 stars because of the food, the food is scanty, of the same type, there is nothing to eat in the morning except eggs, there are no soups at lunch, well, something like that.
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Сахарьяц Максим
Level 6 Local Expert
June 8
The hotel is great. Water park, mini aqua park in the sea, excellent beach, many pools, playgrounds and sports grounds, green area, attentive staff, food for every taste, live music. We lived in a Delux room - great! Great for family holidays.
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Марина Дедова
Level 2 Local Expert
June 5
Among the advantages: check-in, reception staff and guys on tuk-tuks, the hotel territory, live music at dinner in a restaurant on the street, playground, swimming pools, rooms (lived in the club, de-suite and guest) are all good, only they differ in squaring and there is a coffee machine in the club.
Of the minuses: cleaning and room service is not 5* in any way (towels are not in 5-star quantity and do not change), slippers, hygiene kits that is, then not, then replenish tea and coffee, then not... But if not, then you can ask for everything.). The water park is very childish and clearly requires regular repairs (my daughter skinned her back and legs on the slides). The buffet menu is very meager, it resembles a 3-star Turkey or even an old Soviet sanatorium, but again you will not stay hungry. Evening shows, in general, are absent.
In short: it's a contradictory feeling, but you can rest. I think this is objective.
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Алексей Мирошниченко
Level 6 Local Expert
October 20
Great hotel. The rooms are clean. Room service is a bit slow, long in time.
The first line, 50 meters to the sea, lots of clean pools. There are for the very little ones. There is a swimming pool for couples without children.
Great for a simple family vacation.
One of the disadvantages is the lack of competition in the offer of excursions, the lack of competition in services. This entails a very high price
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Ольга К
Level 5 Local Expert
October 23
Nice hotel. Suitable for family holidays. The ultra all system, which already includes all the Ala maps, which are very decent. In fact, they ate only in them. There is a children's water park, but the water in it is cold and slides down the slides not into the pool, but onto a hard deck. We were there in January. The weather is warm, even hot, once in the evening they threw on a sweater when there was a wind. It's a long way to Dubai. The room is old, but good. There is a new building with brand new and beautiful rooms.
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Korenko G.
Level 3 Local Expert
October 5
We were in the middle of September, the hotel is very good, the staff is 5 , the bay is clean but hot, the pools are excellent, we liked it, two adults and a child of 13 years old , it's very hot at this time, but we went in , the drunk can be purchased further in the store 20 dirhams one-way taxi, on opposite the shawarma hotel and a hot dog, I recommend a hot dog, but everything is fine.
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Илья
Level 4 Local Expert
May 25
The hotel service is very great. Many complain about the food, but we liked it. There were no delicacies, but it was delicious.
There is a cool children's water park, playground.
Minor disadvantages: you can't walk behind the hotel, there are no big shops nearby, they bite in the sea (it's better to swim in a closed suit).
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Павел Аксенов
Level 3 Local Expert
October 28
Still, a family-friendly hotel without children would recommend another hotel. Based on this
Positive:
- A gentle entrance to the sea, where there will be no waves and fine sand with seashells.
- Children's water park on site, playground with tartan coating, children's room, children's entertainment at sea (inflatable slide, bungee, etc.)
- Mini discos and shows for children are held every evening
- Daily free transfers to the mall (you need to book in advance)
- There will be kiosks with souvenirs, toys, beach goods and essential clothing on the territory
Minuses:
- Food. I would have highlighted it in bold. And it's not even about the choice, but about the quality of the food itself. Not a gourmet at all, but the main dishes are not delicious. For all 10 days of stay, there was a problem with what to feed the children, so that it was not acute, with a minimum of spices and not too oily. There are no questions about breakfast, they are wonderful. We tried to have dinner at the restaurant for a fee, but it feels like one team of Indians is cooking. By the way, there is a children's menu, but apart from rice on water, boiled chicken and brockley, you will not find anything there.
- Pharmacies, shops. There are none within walking distance. It is necessary to take a first-aid kit with you, especially antipyretic and for digestion.
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Эксперт Подбор Ру
Level 11 Local Expert
July 12
The place is one of the best on the island of Marjan after Rixos. The neighboring Hamptons have better rooms and food, but it makes no sense to compare them with Egypt and Turkey. It has its own atmosphere, the heat in summer is like hell (for an amateur), the staff is super, and everything is at the highest level. Let's call this vacation rental for a good hotel in Dubai. This is the province. Unfortunately, we are 200 years old to the level of this province in all respects. The sea is about 40 degrees in summer, like from a kettle, but there is a plus - there is no such thing anywhere. You will adapt in a couple of days and get high. Gorgeous cold pools with sun beds and swimming pools. Bars, retsorans, a great Irish sports bar. If you take an ultra-exclusive, restaurants are added throughout the vast territory and all premium drinks. According to the usual inclusive, the alcohol is good, the food is excellent, everything is fine here
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Pavel Pavel
Level 7 Local Expert
March 12
A very nice hotel, the rooms are huge, an additional small sofa with a coffee table + a work table + a very large balcony with a sofa and a table. It's very cool to sleep on the balcony during the day) the room has a huge bathroom with a shower and a bathtub! Bidet!the room has a view of the sea, which is 40-50 meters away. If you like to swell, it's better to take an ultra-exclusive, get round-the-clock access to alcohol and free rumservice. In the exclusive alcohol until 00-00, rumservice is paid. If you are with children, then for them there is a great beach with a gentle entrance to the sea, there are no waves at all, the sand is not heated, you can walk barefoot. There is a lot of entertainment for children. The food is good, there is meat (goulash, steaks, baked), chicken, fish, good soups and lots of greens. The staff is very helpful. If you pay them normally, they become your personal assistants, they bring drinks all the time. In no case do not order grilled seafood, they do not know how to cook them, the evening will be ruined, it is better to transfer this money to an orphanage, it will be much more useful. Everything is clean, the staff is very neat. We will definitely repeat the trip. There are a lot of Europeans, especially the British, but not many Russians.
PS: if you order a mojito, then you must have a double rom
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анжела андреева
Level 6 Local Expert
November 2
I love this place. The hotel itself is a bit outdated, but this is offset by excellent service. Good infrastructure, good cuisine, and I would like more variety, but the quality of the dishes is excellent. The beach is artificial, huge, there are enough sun beds for everyone, a very cool marine water park, the children were delighted
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Ирина Кочемасова
Level 4 Local Expert
February 7
We were from 28.01.24 to 05.02.24
A great hotel with a large colorful area. There is a children's water area with slides for children , a playground , a children's room with games. For adults, billiards , lawn tennis and table tennis . Bars in the evening with hookahs by the sea , restaurants and cafes . There is a small shop on site where you can buy everything for swimming. Volleyball games every day . Friendly and courteous staff. Room 3108 was cleaned every day and various figures were made of towels, it was very pleasant to enter the room. The child was very pleased with this) we did not remember the name of this young man , but thank him very much 🙏
I liked the room very much too. We were settled in a distant building ( but everything is located very close), our own swimming pool. It 's quieter and less crowded , of course . But you can go to any pool where there are people . It 's more comfortable for anyone here . The only sun is not on the entire pool in the far building . The water in the pools is heated. Towels are given out and changed, everything is always available, no need to wait. The pools are cleaned every day and more than once. Rescuers are sitting on the towers . The staff is all working for 5!
We are two adults and a child , we were given a room with a large double bed and there was a sofa that could be folded into a full 1.5 double bed. Bed linen is also provided upon request. The room itself is clean with a balcony , pool view 👍
There are 4 large pools with different depths and 1 pool under a canopy for kids. There were always enough deck chairs , although there were always enough people .
The sea was 22-24 degrees , we swam , but not all ) the sea has a breakwater , so it is convenient for children to swim there . The approach is gentle . There are water activities + a trampoline on the shore.
The food is solid 4, there is something to choose from, we are not picky. The child also ate well.
Upon arrival and departure, we were taken to the building with suitcases for a special .the typewriter , they helped with the suitcases . It 's very convenient , you don 't have to carry everything yourself ) we say hello and thank you for this Sinu 😊
We also thank the staff for the incendiary zumba every day.
There is an outdoor cinema on the territory, you can watch football and others in the bar on the 2nd floor, dancing, karaoke, in general, there is everything your heart desires)))
There is nowhere to walk outside the territory, only the embankment opposite (there is a playground and a cafe). Rixos has a regular store on site (it is the only one) and a pharmacy
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Юлия Гурочкина
Level 3 Local Expert
October 12
A wonderful hotel by the sea. Delicious food, you can always choose meat, fish, vegetables, pizza, pastries, fruits, alcohol, order cappuccino coffee, etc. The rest is calm. The service is excellent. The staff is attentive and polite. The rooms are cleaned daily.
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Марина С
Level 15 Local Expert
September 3
We were with two teenage children at the end of August 2024, We really liked the hotel, Room cleaning every day, Towels are changed every day, The food suited us more than, A variety of delicious breakfasts, Good lunches and dinners) Very friendly staff, Patiently explain everything, Taking into account that we do not know English) A very large beautiful green area, There are always fresh and clean towels on the beach, There are always enough sun beds. There is no sense of a crowd of people, although the hotel is very large. I will definitely recommend it to my friends! Check-out before 12.00, Check-in after 14:00, But we were checked in earlier) We arrived at 12, were fed lunch and almost immediately provided a room.
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Данила
Level 8 Local Expert
June 5
Review dated 06.06.2024. (All inclusive) (main building)
The food is good, not to say that it's just Wow.
The best hotel for children: a huge water park at the hotel, a slide and bungee in the sea.
The service is good, the staff is polite.
The room is clean, sea view, spacious balcony.
The beach is clean, gigantic (this is the first time I've seen such a huge beach)
The territory is large, you can walk safely.
7 swimming pools (2 for children, 1 quiet, that is, it is not allowed up to 16 years old, 1 indoor and two regular pools)
A good impression of the hotel at the moment!
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Наталья
Level 7 Local Expert
March 22
In general, the hotel is good, the territory, everything is there for children, a children's club, a trampoline, playgrounds. The pools are gorgeous. The beach and the sea are great for us. A white beach with an excellent sunset.
The animators are just smart, friendly, and helpful. Entertain, table tennis, volleyball, zumba, water aerobics, etc. Tatiana is very friendly, she told us everything and helped us!
Everyone will find something to do.
I'm taking off the asterisk now. There seems to be a choice, but.. Everything is tasteless or even tasteless. The hotel needs to fix this).