What you need for a family and company holiday is food and drink in abundance, entertainment for children and adults in the evenings.the water in the bay is warm, so we swam mainly in pools.
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Марина Чернобровкина
Level 3 Local Expert
June 21, 2023
The hotel corresponds to its stardom. The staff is very polite and helpful, trying to do everything possible for a pleasant stay of their guests.
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Марик
Level 12 Local Expert
April 4
We were at the end of March. There's a strange smell in the hall. And so sharp . What for?? The rooms are out of order for such a price. It is expensive, but the room does not pull the money. There are no questions about food. Everything is great. Of course it's weird
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Олег Гаврилюк
Level 3 Local Expert
June 25
Very nice hotel! You can make a rest!
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Vic
Level 12 Local Expert
December 30, 2023
Sooo many people. The FORMAT "Turkey in the UAE", poor accommodation for Russians, last but not least, and what will remain… We have to deal with the issues of housing exchange during the holidays. Unpleasant.
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Царский Кролик
Level 12 Local Expert
January 29, 2023
Do not feed the elusions when driving ! Absolutely not Rixos and not 5*! You can't find any luxury even with a microscope 😂🙌🏻
For the fourth time we rest in this hotel . Every time it gets worse... over the past 3 months, a lot of staff have changed. The kids ' club has become absolutely nothing .Employees with lean faces are not interested in children. Previously, children did not want to leave the club, now they say it's boring …
Food 🙈 smiiiile reduced range of dishes, even in comparison with the previous January .
The pool is barely warm . Sun beds close to each other (no personal space) it's the same on the beach.
. The women 's hamam has been in need of repair for a long time . Not everything works as far as the lockers, they do not close with an electronic lock.
The hotel is well advertised, always crowded. but:
Do not feed the elusions when driving ! Absolutely not Rixos and not 5*! You can't find any luxury even with a microscope 😂🙌🏻
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Дмитрий Старовойтов
Level 6 Local Expert
July 18, 2023
the food is perfect
the service for 5
in the rooms the ants
the territory is good
the entertainment is unobtrusive
in summer it is very hot when there is no wind
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Алексей Рыбаков
Level 10 Local Expert
February 7, 2023
Hi. Well, so-so! I wouldn't go any more!
The food on some days was very interesting, on some, so, for three. Just like everywhere else in Rixos! But if you like fast food, then welcome! However, there are a lot of salads. The room itself is small, so it is noisy and cramped. Alcohol sucks, all of it!
Number. I had the biggest one. The beds are comfortable. The shelves are hanging out in the bathrooms! The kettle in the kitchen is burnt, and the coffee is disgusting.the pool is not bad and the beach too. Sometimes there are no towels. And battered already ! But not for long. The beach, on the left, where there are pergolas, sewage drain. The sockets in the room are broken! There are 3 remote controls for 4 TVs. One of the two mini-bars is simply NOT THERE! There are cockroaches in the room, guys in a skirt on the street! I didn't plan to meet them on vacation!!!
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Инкогнито 7096
Level 7 Local Expert
June 14
Nice hotel. Very spacious and beautiful
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Лариса Пыркина
Level 2 Local Expert
March 14
I want to thank you for cleaning the Azam room, everything is clean and fresh, thank you.
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Сергей Кислицын
Level 10 Local Expert
September 12, 2023
Of the advantages, only the food and its variety. The sea is muddy, there is nowhere to go, just go. The staff is also on 3ku. We were in Rixos for the first time and were not impressed, before that we were in hotels below the level, but with better service. We will definitely not come here again
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Виктор Мошуренко
Level 6 Local Expert
September 17, 2023
There are no places to change clothes on the beach, you have to go to the room in wet clothes.
There are a lot of Russian-speaking guests, and the artists do not perform Russian songs.
There is a lack of oxygen, we could offer guests oxygen cocktails.
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Геннадий
Level 19 Local Expert
June 27, 2023
A chic-looking hotel with AI. The problem is that public places (restaurants, swimming pool, beach) are not calculated for the number of rooms and guests that are there.
As a result, I came to a kind of posh hotel, but you are always in a struggle for a table, food, drink or a lounger. Hiking is a problem of all Rixos hotels. But if you take a picture without people, you get a gorgeous picture.
In general, after this trip, I will not just overpay for Rixos relative to other hotels, I try not to go there at all.
Although I liked the place, there would be a good hotel (there seems to be one nearby) it would be 5+. Well, or if Rixos knew how to manage expectations correctly. They would have written
Experience the crowding and service of a Soviet boarding house in the chic interiors of a five-star hotel at a horse price.
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Владимир Красавчег
Level 11 Local Expert
May 11
There are questions for security.. Things are missing, the beach is not 5 stars... kitchen drinks 5
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Рафаэль .
Level 6 Local Expert
August 26
Nice hotel, animation, drinks. I recommend
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Руслан Р.
Level 9 Local Expert
May 1, 2023
Everything is great, a great hotel for an all-inclusive holiday.
There is one disadvantage: there is a risk that you will not see anything else, because there is no need to leave the hotel.
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Александр К
Level 6 Local Expert
August 22, 2023
This is the best place on earth !!! I will definitely go back there. The staff is 10/10, the service is 10/10, the food is 10/10 in general, everything is 10/10.
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Анатолий.
Level 12 Local Expert
May 12, 2023
Lovely hotel. Service for 5+. The kitchen is amazing. The rooms are comfortable, although the plumbing is a little tired.) This is a hotel that friends are advised to visit.))
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Стас Гаврилов
Level 10 Local Expert
September 26, 2023
Nice hotel 🏨. I recommend it for recreation. The food is delicious ! Animation for children is good .
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Катерина Смирнова
Level 2 Local Expert
September 8
The hotel is terrible, the service is terrible, there are no Russian speakers, do not believe the good reviews.
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Владимир
Level 8 Local Expert
August 13, 2022
We rested in the spring of 2022 with a child of 5 years. The food is normal, of course there are not a few people. There are enough swimming pools with a lot of vacationers. Special words of gratitude to the employees of the children's club (Mikhail, Alexandra, Jay, Olesya, Victor, Zhenya, Beatrice and Anena). Very fun and interesting. The child was impressed and wants to return to the hotel only because of the animation.
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Владислав Ш.
Level 6 Local Expert
August 15, 2023
Excellent food, ultra AI with alco, the option of separating pools for children and adults, similarly on nutrition, clubs / bars.
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Anna K.
Level 5 Local Expert
December 28, 2023
The hotel is crowded for the new year, accordingly the price is high, but there is no service. There are crowds everywhere, starting from the reception. The room cleaning button is on for days, no one cleans, the archpriest is constantly absent, he can't get through anywhere by phone. Maybe at another time it's different, but before the New Year it's terrible.
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Мария Т.
Level 4 Local Expert
December 17, 2023
It's a hell of a vacation!!! There is no manager at the reception, they do not go to the meeting !!!! We have rested here more than 20 times, but I WILL NOT GO HERE ANYMORE AND I WILL NOT ADVISE YOU! He lives on suitcases for three days and cannot give a normal rest !
Management take action!
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Abeille
Level 6 Local Expert
September 17
A nice place, but there was no chair to the table in the room and the sink drain was clogged. 4 stars
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Карина Шикина
Level 14 Local Expert
July 19, 2023
Overall - a good hotel with tired rooms.
Everything is clean and tidy.
But for my taste 4ka. Though solid.
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Руслан Бабалиев
Level 7 Local Expert
May 7, 2023
A great place to relax with children! Everything is at the highest level! The staff is polite, the room is clean,the kitchen (buffet)
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Нияз Валеев
Level 11 Local Expert
January 17
Everything is good and they meet and escort everything is good and they feed super, I recommend it to everyone
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Елена
Level 20 Local Expert
July 26, 2022
I would like to start with something good, but nothing good comes to mind, honestly.
It doesn't even smell like five stars.
We arrived late in the evening, on July 15, at Dubai airport, while we got to the hotel by taxi, it's almost an hour on the road, I can't imagine how many people take the bus to the hotel, probably all 2 hours. We were met badly, there was one receptionist, unsmiling, gave a terrible room, we were able to change it only a day later, and then they wrote an official letter, because the hotel representatives said there were no places. In the lobby, all the sofas and armchairs are stained, but their bar waiters were always friendly and smiling.
They gave us a better room, we should have had a two-room, large one with balconies - everything is "OK", but the problem turned out to be in this room - they have mold in all bathrooms, hoods do not work. And only in the third room there was no mold - this is in the main building, as I was later told, they began to be repaired. Imagine, moving for three days is a complete brain drain. And even in the renovated hood did not work as it should.
You get out of the shower, as if from a bath, and all this moisture still remains in the room. They are cleaned outrageously, I asked to change the towels several times, because they brought some gray, washed-out color, as if they were wiping the floors with them:((And for the whole family, 4 towels, one for each.
There is a separate story about the buffet.
A very small space for so many people, queues stood at the entrance to this hall, because there were no free tables, and if you have already found a place for yourself, then there is no comfort:
- almost right next to the neighboring tables;
- waiters with their carts drive around the hall, with garbage bags, scrape off all the leftovers from the plates, it's just a horror, while you're sitting eating, they drive past you all the time, like sleepy garbage truck flies ((( ; - the food itself is 3+, designed for a very average segment of the consumer.
For this reason, they came later, an hour before closing, so that no one would rush around with carts and sit comfortably. There are no napkins on the table, only one for each person is served, I had to ask.
In my life I would not have thought that such a Rixos is such a terrible hotel.
He's not worth that kind of money at all. We are going to Dubai for
the fourth time, although we have always gone to the palm tree.
We decided to change the place, we thought there was an open sea, without construction sites, very beautiful photos on the official website, which is not really there, but, and there is a huge construction site near the hotel on the right. All the balconies are covered in sand dust, no one has ever wiped there (the table and chairs are all covered in yellow sand dust), it was impossible to dry the laundry. I got so many things dirty, just tin ((
There is no sand on the beach, but a small crumb of shells, the sea itself is dirty, a lot of algae and jellyfish.
In short, not rest, but hassle with them. I do not recommend anyone to go to this hotel for such money, who is used to paying for quality))
Believe me, this is a 3-star maximum.
I just couldn't imagine that such a thing is even possible in Dubai ....10 days of stress 🙈 this has never happened to me before to make such a mistake with the choice of a hotel💥
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Нестерова Ольга Валерьевна
Level 4 Local Expert
February 8
A normal hotel, good food, service. But the room stock needs to be repaired. We would come back again.
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Александр Герасимчик
Level 5 Local Expert
March 31, 2023
Ok. The service is excellent, the staff is polite and professional! The territory is large and clean, there is a place to walk.
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Ольга Дорошенко
Level 5 Local Expert
November 30, 2023
Crab sticks for breakfast, how do you like it?)) what should happen so that I want crab sticks for breakfast, and then when I haven't finished yet for dinner! Remove the inscription and it will be the most ordinary hotel in Egypt, although I think it's better there
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Игорь Софронов
Level 8 Local Expert
June 13
Good animation. But the restaurant is always crowded, there is noise and hubbub everywhere
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андрей кенга
Level 11 Local Expert
February 8
The hotel is generally good, excellent conditions have been created for aunts, with the opportunity to leave the child for a few hours, and the parents to go about their business ...)
The RIXY CLUB team is just wonderful, very positive, responsive guys, Eric, Zhami, Jana, Masha, all animators are very good and funny 💯
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Диана
Level 6 Local Expert
October 13
A gorgeous hotel. I recommend it)
There is nothing to complain about)))
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605021 Худоногов
Level 4 Local Expert
September 9
Holidays with children. Meal. Staff. Service.
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Пюрвя О.
Level 4 Local Expert
March 1, 2023
We had a rest in February. Of the minuses: 1. Booked a room for 2 adults and 2 children. There was only one extra bed per child, for the second they asked for an additional payment of 150 dirhams per day. 2. The key cards did not work all the time, for 8 days of rest they were changed, stitched, programmed, repaired the lock 4 times. 3. There were a lot of people, sometimes it seemed that there was not enough territory for everyone. 4. there were often queues at the main restaurant. 5. The furniture in the rooms is very tired. Of the advantages: 1. There is everything from food, they did not stay hungry. There are no complaints about drinks either.
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Елизавета Вахрушева
Level 8 Local Expert
April 23
A chic family hotel. Everything is on top. Food, beach, animation
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ирина русанова
Level 4 Local Expert
November 13, 2023
Super rest, thank you to the staff, the children's club and everyone involved in this celebration of life
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Виктория
Level 12 Local Expert
January 9, 2023
We visit for the 2nd time and noticed that the hotel is constantly developing for the better. The restaurant was renovated, many interesting locations were added. We didn't understand about some kind of recording for master classes in a children's club, but in general we really liked it. We recommend
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Геннадий Германов
Level 14 Local Expert
July 25, 2023
A chic buffet. Ultra all inclusive. Branded alcohol, and strong and wine. The assortment of beer is too small.
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Андрей Казаков
Level 8 Local Expert
March 7, 2023
A great vacation with and without children. Delicious, varied and fun. It's a long way from Dubai, but there are advantages to it 👍
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Андрей Коваль
Level 8 Local Expert
August 22, 2023
A cool hotel with the most polite staff 👍 The cuisine, entertainment and conditions are at the highest level!
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Павел Нежданов
Level 3 Local Expert
September 26
Everything is great, we liked it five stars
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Светлана Бородина
Level 11 Local Expert
March 7, 2023
Probably the most beautiful place. Everything is convenient. Nearby. A wonderful buffet. And probably most importantly, there are no beggars. No one, absolutely no one, asks for tips. They work the same for all hotel guests.
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Александр
Level 13 Local Expert
July 31, 2023
Excellent food, service at a high level. A lot of Russian-speaking staff. The rooms are clean, linen is changed 1 time in 2 days. Drinks are all imported, even beer is poured from cans. The only thing is that there is little animation, Turkey is the biggest spec here.
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Павел Барбарич
Level 6 Local Expert
January 26
Everything is cool, the service is excellent, the food is super, there is a very large selection.
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Ольга
Level 6 Local Expert
August 16, 2023
The hotel is for an amateur... we were out of season, but the hotel was packed with vacationers... the bars work according to schedule, compatriots drink a screwdriver in 50 degrees of heat. The room is good, we had a two-room.. big, clean. Cosmetics are all in dispensers .. it's not serious for a 5 star hotel
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наиля Гафиуллина
Level 9 Local Expert
September 13, 2023
Cool hotel! Lovely and friendly staff. Excellent and varied cuisine
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Юлия
Level 10 Local Expert
July 12, 2023
We had a wonderful vacation, the rooms are tired, but this is nonsense.Food,service,restaurant s,swimming pools are excellent!!!