The best hotel for a family holiday, a great beach with a gentle descent and cleaner than in the city, friendly staff, water slides for children and a lazy river, for children from 1 puddle- a swimming pool, an area with children's fountains.Excellent cuisine, I advise you to go to the restaurant on the 8th floor (fewer people than on the first floor).If you have everything included, there is free ice cream for children, for adults Red label, Captain Morgan, Gordon's, Smirnoff and various cocktails.
The features of the hotel are its location on the outskirts, to the metro by taxi.There is a shuttle to Dubai Mall, you need to leave a request at the reception (paid). The hotel is located on the island of Deira opposite the old town.The hotel is located next to the take-off and landing glide path of Dubai Airport, there is a little noise, but it does not interfere in the room with the windows open, on the contrary, the children were delighted to see the planes.
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Юлия Васильева
Level 9 Local Expert
October 16, 2023
The hotel is clean, the staff is very polite, restaurants for every taste, beach, swimming pools - super
The only negative is far from the center. But the taxi is right at the hotel
Rested for five plus
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Надежда Куликова
Level 2 Local Expert
October 19
Change towels on the beach or in the rooms ; wait for the waiters to pour tea or coffee; children's evening program is not interesting the program is the same
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Ольга
Level 7 Local Expert
February 17
A chic hotel, many equipped pools with entertainment facilities for children and adults, a magnificent beach, delicious food. It turned out to be a perfect vacation.
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николай портнов
Level 3 Local Expert
May 29, 2023
Everything is clean and tidy, the staff is very attentive. Every day we washed the floors and changed the linen. The food is good, there are a lot of pools and children's slides. With children of course super. The only disadvantage is that you can only get to the city by taxi
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Цагана
Level 3 Local Expert
March 7
There are almost no children's entertainment, except for one 2x2 children's room.
Long queues in the dining room. The food is delicious.
Problems with elevators, water - because of this, toilets do not work on the territory of the hotel.
We were vacationing with our family. The hotel is not suitable for a family holiday.
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Надюша
Level 4 Local Expert
September 27, 2023
We stayed at this hotel in September and this is the best place to stay with children!
Delicious food, gorgeous territory, staff - everything is at the highest level!
I don't even know what else I could wish for)
I boldly recommend it to all families)
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Сергей Пеньков
Level 8 Local Expert
October 16, 2023
Excellent family hotel, good pools, animators, safe slides, the sea is gorgeous with a gentle entrance, the rescue service is always on the alert, a good buffet.
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Дина Ш.
Level 4 Local Expert
February 24
We are currently staying at the Sentara mirage Dubai hotel check-in from 02/19/2024 the water was turned off for the second time, from 17 h to present. the time is 23 hours, there is not even cold water, there is a queue for the toilet in the hotel!!! There were long queues for the elevator, we waited for 30 minutes, some of the elevators did not work, we had to climb the fire escape, because there are no others in the hotel.Stairs!!!The indescribable feeling of "comfort" is all inclusive, as they say!
Previously, we rested in the neighboring riu without problems and a hundred times better!It's a pity that there were no places this year!
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Инкогнито 4949
Level 2 Local Expert
July 11, 2023
we rested at the hotel at the end of June 2023. the hotel is family-run, for children from 1 month to 14 years. there will be entertainment and food for everyone, and we will be fine for adults. excellent cuisine, lots of pools, nice staff, definitely recommend.
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Анна Ивановна
Level 6 Local Expert
November 19, 2023
Now this is our favorite hotel for family holidays, there is everything you need👍🏻we were very satisfied! We rested for the first time with a small 1.5-year-old daughter🌸
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Firsova N.
Level 3 Local Expert
November 30, 2023
I want to describe how our vacation went in this wonderful hotel. Our vacation started in June, my husband and two children and I settled us early, the girls at the reception were very happy to help, helped a lot, even though we had bad English, we ate at a wonderful suanbua restaurant where there is very tasty Thai cuisine. We walked around the hotel and returned to the room. The rooms are very clean and first class. We went down to the reception to drink Arabic coffee. at the reception we met a very good Russian-speaking guy named Artem Who told us everything that happens in the hotel, all the animations and places. He told me where you can have lunch, have a delicious breakfast, and so on. The next morning we woke up and went to his Aqua Aerobics there was a full pool. We really liked to see what a Professional does, All adults and children were delighted. Then we went to the beach for a swim.In the evening there was a children's disco, the girls were very active.Even my husband and I danced a little.The next morning we had an excursion to Ramka, Dubai. The weather, of course, was unbearable and the little daughter became ill.We called and wrote to our travel agent, but he did not answer.Since we don't know the numbers of the help desk and the English language.We wrote to everyone who could help.Artem answered us despite the fact that he had a day off that day. He arrived quickly. And took us to the Dubai Hospital not far from our hotel. He was like our translator. The doctors gave the pills and said it was because of the intense heat. The next day we went to a kindergarten called comp safari. There was a very wonderful girl named Malikhan who always played with our children and understood a little Russian.On the penultimate day we went to the spa. My husband and I did a massage while our kids were getting baby pedicures and baby massages.of course, the pleasure is not cheap, but once in a lifetime You can try it, as real professionals from Thailand did. The next day we were checked out at 14:00. We were very satisfied. Artem took us to the bus and we said goodbye. We hope that he will see this review and we want to thank him.for loyalty to the guests of the hotel for the fact that he is always happy to help. And he never refused his help.
We will return to this hotel next year and recommend this wonderful Hotel to all our friends.
Firsova Natalia Alexandrovna
Room number 545
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Neuro77
Level 5 Local Expert
January 20
A great family-run hotel with good grounds, wonderful restaurants and a private beach. Clean and cozy rooms, friendly staff.
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Мария Пчёлкина
Level 15 Local Expert
February 8
The hotel has only 2 disadvantages:
1. You live like on a runway. Planes fly endlessly overhead. It starts to get annoying after 3-4 days.
2. Lack of staff in the restaurant and in general, there is little space, there are queues, but they judge quickly enough. You wait a long time for drinks for lunch and dinner. There's no problem with that at breakfast. AND THERE are NO TEASPOONS. A trifle, but very annoying, tea / coffee is not stirred, dessert is not eaten.
The place is gorgeous for children, all heated pools. There is a corner for adults 16+, where there is silence and relaxation.
Very good cuisine, the food is varied and delicious.
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ИЛЬЯ КОПТЕВ
Level 7 Local Expert
February 24
This is not the first time in the UAE, there is something to compare it with! The cons of the hotel are much more than the pros!
In five days, the water was turned off a couple of times for the whole day! Coming after the pool, I want to take a shower.
The food is not at the highest level, who likes to eat tastier, keep in mind!
Animation, or rather it does not exist from the word at all! There was a fire show once. Boring! One plus, Dubai is nearby! Definitely not the second time.
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Юлия О.
Level 4 Local Expert
November 10, 2023
A great hotel for families with children, especially young ones. And if you really go to this hotel, then you should take everything included and not go anywhere - there is everything on the territory, there is a lot of entertainment, restaurants and bars too. If you want a relaxing holiday, or vice versa active with a visit to the sights, then you should choose another hotel. The hotel is located on an artificial island, surrounded by a wasteland, there is a market nearby.
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Анна С
Level 6 Local Expert
January 9, 2023
We are in this hotel now. Clean, clean well, but there is a scratched bathtub in our room!, it does not feel nice to get into it. A very large fee at the entrance to the hotel, taking into account the all-inclusive system, we were charged $ 190 per room, when leaving they are given in dirhams at their exchange rate - not very convenient. They keep track of everything! Not only for the children in the pool, but how many glasses of drinks did you take, tea, coffee, milk, alcohol ... the queues are huge in the restaurant, especially in the evening. In the elevator too. The pools are good, heated in January, we swim, it's comfortable. But the bay, of course, is 20 degrees, we just lie there and tan. The territory of the hotel is very small. There is no animation for children, only water aerobics in the morning. In the evening, like a disco, a magnaphone is put on and songs are included - dance yourself. Everything is delicious in terms of nutrition, but the food is standard, we haven't met any steaks and seafood yet, we rest for 3 days. A 3-year-old child can always find something to feed, there is plenty of non-spicy food: chicken, fish, potatoes, pasta, rice, vegetables and fruits. Yesterday there were even soup with sour cream. There is no desire to return to the hotel anymore
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Инна Ш.
Level 6 Local Expert
December 21, 2023
A real children's hotel, a paradise for them there. The rooms are good, but there are some disadvantages. If the room does not face the sea, then a construction site will open in front of you and then the city is already visible. And the big disadvantage is that every 2-3 minutes you will observe planes that are very clearly audible. The food is delicious. The territory is beautiful.
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Екатерина Немолодышева
Level 9 Local Expert
February 8
I wrote a huge review about this hotel in the reviews somewhere, the staff is poorly trained, there are not enough towels in the rooms, the waiters recommend finishing the food first and then making a new order -nonsense, the hostess sends breakfast to another restaurant, which closes half an hour earlier, and only 20 minutes remain for a family of 5 people When asked why they did this, they recommend waking up earlier. We are unlikely to return to the hotel this time ... although it is designed for children, but the attitude towards guests is completely at a low level
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Оксана Юрьевна
Level 5 Local Expert
June 11, 2023
Great family hotel, water slides, panda park, sea nearby. The food is delicious, juice from bags, not adjustable) several restaurants, I really liked the Lebanese one with an excellent view terrace. Fun for everyone, both children and adults, animation works
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ольга с.
Level 5 Local Expert
May 21, 2023
I liked everything (service, food, rooms, territory, swimming pools, bars) except for two points.
The first disadvantage: when we arrived, there was not a single Russian-speaking person at the reception of three people. There were Asian girls who spoke English with an accent and I didn't understand them the first time.
In another shift, a girl who speaks Russian appeared.
The second disadvantage: when we chose this hotel, it was important for us to have water slides not only for children, but also for adults. There were slides in the photos.
In fact, there are slides too, but the pool at the bottom of the slides is so shallow that my 12-year-old daughter, rolling down the slide, hit the bottom of the pool with her lower back.
As a result, neither I nor the children from the water slides did not ride.
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Александр Панков
Level 5 Local Expert
May 9
A great hotel, several restaurants, a large area, the beach is nearby, we liked everything, both the food and the atmosphere!
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Сергей Саранчук
Level 11 Local Expert
June 4, 2023
Great family hotel. Children's slides, a children's pool, a family pool and a pool for those over 14 years old, riding on a lazy river and jumping from a tower. A large number of employees near each pool, for children it is not necessary to stop. And of course the Arabian Gulf, the sun. The hotel is on the level.
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Владимир Минеев
Level 4 Local Expert
January 4, 2023
We were in December 2022 with children aged 7 and 9. The hotel is new - everything is clean (the entire territory is washed from 5 am), there are flavors everywhere (reception, elevators, floors) - the smell is pleasant. Several restaurants with a variety of menus. Almost all heated pools (open until 20.00). The beach is sandy, the entrance to the water is gentle. The hotel is focused on holidays with children. If you want to be quiet - there are 2 pools for adults only. There are a lot of lifeguards and they really look after the children. Take sea view rooms, otherwise you will be looking at a huge shopping center under construction. Of the minuses, the hotel is located on a new bulk island, respectively, there is no infrastructure nearby yet, and I would also like to add evening animation.
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Елена Сулейманова
Level 14 Local Expert
October 1, 2023
Great hotel. I definitely recommend it to everyone! With children, it's a paradise there in general, the food is delicious, the room was cleaned well, the staff are all polite. We were very satisfied with the rest.
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виктория николаенко
Level 3 Local Expert
April 15
a great hotel in Dubai is very cool a lot of things a pool for children a lot of cafes I recommend the food is very tasty
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ЭМИЛЬ Галиулин
Level 6 Local Expert
March 15, 2023
There is very tasty food and a large selection. The service is good, the room is well cleaned. The rooms are large and comfortable. The staff there is good, but I don't know much Russian. The beach is very big and there is a restaurant on the roof of the hotel and the beach is clearly visible. There is also a game room and the hotel is excellent.
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Metallprofil64 Saratov
Level 13 Local Expert
May 5, 2023
Nice hotel. New. Qualitative. There is plenty of entertainment for children. The entrance to the sea is convenient. The beach is big. The sea is cool in February. The pool is very warm!
To go to the city - only by taxi. It is advisable to take an allinclusive power system
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Мира Стати
Level 3 Local Expert
October 20
I like everything, the service is good, the staff is polite and responsive, I recommend it
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Наталия Леонова
Level 9 Local Expert
August 7, 2023
Super hotel, nothing to complain about, clean and cozy rooms, a great beach, beautiful areas of pools and bars. I recommend it to everyone! The food is also very tasty and varied!
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Руслан Салин
Level 5 Local Expert
September 22
Everything is super 😊 the staff 🔥 the hotel is very comfortable! Everyone is laughing, trying to help in some way 👍
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юлия соломатина
Level 6 Local Expert
May 7
A great hotel for families with children! Excellent service, delicious food! For children of any age!
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Ольга Семашко
Level 8 Local Expert
February 8
A good hotel, the restaurant on the ground floor had dishes (olivier, borscht, beet salad), a large beach. The hotel is for children, there are many children, a lot of entertainment for them.
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Александр Кондратьев
Level 11 Local Expert
May 3
We rested 2 times in this hotel , the second time as at home already , I knew everyone and everything , and for the first time they poured for me without waiting in line at the bars , well , the second time they poured without asking what to pour ! I can tell you a lot about this hotel, so if you are interested, please comment! Please respond )
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Диана Григоряк
Level 2 Local Expert
July 13
The best hotel for its price, delicious food, only one thing - the pool is cold for kids
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Виктория Л.
Level 14 Local Expert
October 24, 2023
A great hotel for families with children. A lot of water entertainment, different game rooms, several restaurants with different food options. A great beach, there are enough places for everyone on the sunbeds. High-quality cleaning, unlimited bottles of water, friendly staff, entertainment shows in the evenings. Among the wishes: add adult discos, diversify the evening shows a little, otherwise they are mostly magicians. Thank you very much! It was a wonderful stay!
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Виктория
Level 16 Local Expert
August 2, 2023
As a result, an amazing experience of the hotel. Initially, we were settled in the wrong room, but our tour operator decided everything and the next day we were settled in the room category that we paid for. We rested for a long time, 12-14 days, I can't remember now. The last 4 days the food has become boring. But the child always found something to eat, there is a children's table, but there are standard nuggets and French fries, they got out of the situation by braving an adult buffet - quite OK! The pools were heated, food delivery to the hotel delivers without problems. You will have to spend a lot on a taxi, but here it depends on your desire, you can not go anywhere at all. We rode to the Marina 3 times, the road there is 40 minutes, to DubaiMall 20 minutes
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Анна
Level 7 Local Expert
August 14, 2023
I didn't like it, far from the infrastructure, only a taxi,the hotel itself is designed for small children, from 7 and older, it's boring there, it's not Turkey in terms of entertainment.Now in order:1)Accommodation 2 double beds for 4 guests.. only 2 bedrooms are clearly like our 1.5 , we were with the children , the two of us on 1 bed was very uncomfortable 2) the food is spicy, fried, Thai-Indian, what is there, someone from European cuisine found, I do not know except pasta and nuggets, in a cafe on the beach delicious pizza was this fact, drinks are packaged and carbonated juices, no freshly squeezed juices, even for money was not 3)the hotel positions itself as a children's, and in fact, for children, the paddling pool is knee-deep and the trampoline in the pool on the beach, from which if you fall unsuccessfully, you will break everything that you can, the pros are that we have seen all the sights of Dubai, but the hotel has nothing to do with it...The second time you don't want to go there, you came from the Rio hotel nearby, even though there is 4 ka, but the level, the only plus of the hotel is the smell, everywhere the car dispensary fresheners, it smells nice there
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Вероника Б.
Level 4 Local Expert
November 21, 2023
Great hotel! It's a paradise for children in general! The food is varied, for every taste! There are plenty of sun loungers everywhere, both by the sea and by the pools! There are no minuses, only pluses!
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Арика
Level 6 Local Expert
April 8, 2023
A very nice and very children's hotel. Ideal for very young children and up to 10 years old.
The beach is equipped with sand with shells, so it's better to buy special shoes.
The territory is small but well planned.
The food is excellent. Porridge every day. Sometimes there is even borscht. Thai and Indian cuisine is always available.
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Anonymous review
March 19, 2023
Nice family hotel. Not a very large area, but everything is well organized, PE is not a disadvantage. Definitely take the all-inclusive category. The location is good for your money, to go to the right places in Dubai within 30-40 minutes. We drove an hour to the lego park. Those who love Thailand will be pleasantly surprised by the food and drinks.
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Михаил М
Level 6 Local Expert
August 8, 2023
Junior staff - excellent, five stars! It's bad with Russian-speaking staff, sometimes there is simply no such thing, the average staff has American English, it's very difficult to communicate with poor knowledge of classical English, you can convey your idea, but it's already difficult to understand the answer, although the hotel is declared as having Russian-speaking staff. They go to a meeting in choosing a room with a good view, but for a decent surcharge. In general: the hotel is a four, and it deserves its stars.
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Мария
Level 7 Local Expert
March 30
The hotel is great. There's not even anything to find fault with. The rooms are good, the food is great. The beach, the sea....Everything everything is just fine
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Анастасия К.
Level 5 Local Expert
May 25, 2023
This is the best family hotel in Dubai! We are resting here now, there are a few days left and I don't want to leave. A separate respect to Artem, a Russian-speaking guy who conducts cool aqua aerobics and is a very good guy!
Also the food is 5 stars! Room, cleaning, infrastructure, sea!!! I definitely advise and will advise everyone! Thank you Sentara, you're cool!
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Горбунов Алексей
Level 6 Local Expert
July 2, 2023
A chic hotel for families with children. The territory is large, a large selection of restaurants and leisure. Daily entertainment programs for children. The water park is amazing!
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Артём Маликов
Level 7 Local Expert
November 30, 2023
Everything is super, a great hotel. It will go both for family holidays and without children. The staff is super, the food is delicious, the alcohol is top notch!
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Olga Prudnikova
Level 5 Local Expert
May 21
Excellent family hotel, perfect room cleaning, delicious cuisine in Alaska
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Ольга Исаева
Level 4 Local Expert
August 4, 2023
We were at the hotel from July 22 to August 2, arrived at 6 am, checked in at 7, were very surprised and satisfied, because it was a long road. Bracelets, we had everything included, dressed after 3, ate at sands, a good cafe for snacks. We ate at the main restaurant and often booked unomas . In general, we were satisfied with the food. I had a rest with my son for 13 years, the pools didn't come to him anymore, but the beach is great and the sea is warm, I've never seen this)). The only thing that bothered, it was constantly asked for the number - you go into the restaurant, tell the room number, take drinks - tell the room number, beach towels are also a number, a little annoying. Bracelets for all types of food of different colors, why the whole topic with room numbers remained a mystery to me))
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polyeva81
Level 7 Local Expert
June 15
We found a heavenly place for our family for a cool and comfortable vacation
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Виталий Боровских
Level 9 Local Expert
November 11, 2023
We had a rest in October 2023, a chic hotel for a family holiday, children and adults are delighted. Very good kitchen, clean rooms. We recommend it.