Senza Grand Santana Hotel

4.1

1111 ratings

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491 review

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Марина Р.

Level 4 Local Expert

We had a rest in October 2024.The hotel is not bad, but there are just a lot of cockroaches in the room.

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Татьяна П.

Level 2 Local Expert

We were at this hotel from July 2 to July 15. We came from Siberia, we traveled for a day.The tour cost 145 thousand (not cheap). We drove from the airport for more than three hours.The driver didn't know the way. Anex tour operator. The weather was hot and good, but the sea... It was stormy all the days, so much so that it was not possible to go into the sea. The bottom is rocks. Waves, but also correspondingly knocked down knees and elbows. They showed me the pier. You could go down the stairs or jump. My friend was able to go into the sea 4-5 times. Maybe the sea is always so dirty, but I attributed it to the storm (bags, cups are floating ...). The beach is cleaned, but not enough, of course people are to blame. Is it really difficult to throw a cigarette butt or an empty bottle into an urn instead of burying it in the sand? There were enough sun beds. When I was vacationing in Egypt, fruits, food, and alcohol were brought to the beach at the bar (what is in the restaurant is on the beach). There are soft drinks, beer, wine and tortillas (for which it was necessary to stand in line. Other times up to an hour). The woman behind the counter is very friendly. Thank you. Yes, there is a bar and food, but it's all by the pool.But we came to the sea, not to bleach.There are not enough sun beds near the pool (the sea was stormy, people near the pool). The food is monotonous, but due to the fact that there is a lot of it, you can not often avoid repeating yourself.Delicious chicken barbecue.Only chicken and turkey are made of meat.Lots of salads, greens.There are few fruits. Watermelons are not sweet.There is a queue for drinks and alcohol.You can stand for 20-30 minutes over coffee. But it should be noted that you will not be hungry, you can also eat at the bar. Mask mode and temperature measurement only when you enter the restaurant. There are a lot of different cakes. It's very stuffy everywhere. The air conditioners in the halls and corridors do not work (they open the windows and the warm breath goes inside). The service staff in bars, cafes, and restaurants is friendly and polite. Thanks everyone. We got a room on the 4th floor.It was stated that the rooms are 18-20 square meters, but in fact 12-15, the air conditioner is opposite the bed. Everyone was making it easy. There is one electronic key, but when we demanded a second one, they gave it through the administrator.When you leave the room, the light turns off.I came from the street with nothing to breathe. They cleaned every day, but they gave toiletries 4 times, even saved on toilet paper. The bar in the refrigerator was not updated, tea and coffee were put only on the first day. Animation. I liked it when Fehri sang, both young and older people danced. I also liked Murat, and in general the animators tried, but for our presence the contests were repeated, you can expand the program. Excursions were not taken from the tour operator - it was expensive.We took it from Misha near the hotel.I didn't like one tour, he replaced it with another, connected the Internet, I could communicate with my family. Special thanks to him. I took a spa from him. I really liked the massage.Then I took 5 sessions separately.I've never had such a massage before. Fly away. A five-star hotel and no free internet, shame. Greed, ready to skin. I think the hotel pulls in a three and that's a stretch. But you can rest. Of course, if the sea hadn't been stormy, maybe the impressions would have been better.

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Вячеслав

Level 3 Local Expert

Everything is great! Location, service, pool, food, passage to the sea, entertainment. I definitely recommend it. There are no big problems with entering the sea when there are big waves - put on special shoes or go right to the right of the pier. Choose rooms for an amateur: noisier and more fun from the pool side, quieter on the other side

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Аделия К.

Level 4 Local Expert

We rested from 09/15/2023 to 09/22/2023 at the Senza Grand Santana hotel, took a ticket through Anex Tour. After landing at Antalya airport, a transfer with a guide was waiting for us. The bus left tourists in hotels in the order of the queue, at this time the guide talked about Turkey, customs, taught a couple of Turkish phrases. The road from the airport took about 3 hours, it was very annoying that after a long flight we still waited 1.5 hours for other tourists who just didn't get into the transfer, it's a pity that the moment with the transfer is not confirmed in advance by tourists, so as not to wait for those who, for example, decided to take a taxi separately. The guide's name was Gleb, a very nice young man, accompanied him right to the reception when checking in. The next morning at 10:00 there was a meeting with the hotel guide Artem Kasian, who spoke in detail about the excursions and answered questions, did not insist on buying them, everything was very comfortable and friendly, took my phone for communication. Interestingly, we were not told this when making a voucher, maybe it will be useful to someone, you will need to pay $ 30 to activate insurance. I didn't know this, but still such expenses also need to be planned, especially if the tourist is carrying a limited amount of money. About entering the sea through the beach, it is necessary to put aquashouses on your feet (special shoes for swimming), if you don't want to tear all your legs into blood, I did it on the first day, I bought aquashouses on the second coast in a shop from a Turk for 150 lira near Migros. Well, about the hotel itself)) At the pool bar, it's just awful how it stinks of vomit, smoke from cigarettes that were smoked next to the bar was added to this smell - the smell is indescribable)) The room was found on the 6th floor with a sea view, towels were changed once in a week and then after contacting the reception, the floors were not washed once in a week. The food in the restaurant was varied and delicious, the bistro also had delicious burgers with potatoes, fruit waffles and pizzas. I liked cocktails and beer from alcohol. As such, there is no evening entertainment, the hotel is more for age and family for a quiet and relaxing holiday. The hotel staff is friendly and friendly, in general, only positive emotions remained from the rest)

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Tanzi Murzabekova

Level 2 Local Expert

To begin with, the hotel pulls only a weak three. In the 7 days that we were there, our room was not cleaned once, towels were changed 1 time, the staff was rude! The food is terribly not tasty, there is a lot of it, but absolutely not what! We were kept in the foy for 5-6 hours before check-in, they say the rooms are not ready yet, but for an additional fee we were ready to check in. Information about the departure was knocked out for 2 days. In general, there is nothing good in this hotel except the Kamran guide who took us to the leather shop!!!

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Ирина Дегтярёва

Level 5 Local Expert

Wonderful hotel, delicious food). The best animator is Matvey MOTH, everything is at the highest level, the fire show was amazing! MOTH is the best of the DJs, he dances amazingly and charges everyone around with his energy 🌸

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Светлана

Level 6 Local Expert

We were in October 2019. Meals are 4+. Accommodation is 4+. Our room was on the 4th floor above the dining room. The clink of plates, the smell of food and flies flying into the room were a gift to us. The woman who cleaned the room then forgot to leave a towel for her feet, then stole one set of towels instead of three will leave two, then the bedspread will steal one of the two. I went and took what I needed from the cart myself. Animators are very rotten. They hardly worked. The drinks are weird, the wine and champagne are sour. I was drinking watered-down beer. Half an hour later, there is no coffee or tea in the restaurant from the beginning of lunch, breakfast or dinner, the staff freaks out if you ask for a change.as a result, everyone broke into the beginning of lunch time and swore at each other. If you come later, there will be something left that you haven't finished. Thus, the staff was overloaded and it was inconvenient for tourists. The staff does not have time to clean up the dirty dishes. Even if you specifically come up and ask for it to be removed. They just ignore it. But there are no available rooms. The water in the pool is cold. The children caught a cold. Although the air temperature is 26-35. The sea is warmer than the pools!! The sea is gorgeous. Warm transparent and caressing. Snacks in the snow bar are gorgeous fried tortillas. Pizza made from leftovers. We will be looking for another hotel.

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Вероника К.

Level 6 Local Expert

Arriving at this hotel, you need to clearly understand for yourself what purpose you are going there, if you have fun 24 hours a day, then this is your option. I really didn't like that the hotel does not regulate the behavior of vacationers in any way, i.e. you can run around all night with drunken screams and songs on the territory, swim in the pool and no one will say a word. Our compatriots simply do not care about the minimum rules of decency. Also among the disadvantages there are old rooms with yellow chairs, poor sound insulation, paid Internet. Of the advantages, I can say that the food is delicious.

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Юрий М.

Level 10 Local Expert

The best hotel, service, food and everything that can be in the hotel is just at the highest level, I recommend everyone to visit

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Инкогнито 5394

Level 4 Local Expert

A worthy place! To be able to use the free Internet, you need to connect a hotel representative!

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Olga Belova

Level 3 Local Expert

The hotel is not a bad four, everything spoils the beach, or rather, entering the sea , until you reach the buoys you will collect all the gaskets, bags and masks, they feed perfectly, but there is a queue for drinks like in a mausoleum, and what distance is it about? , there are no alcohol sprays on the tables , but otherwise it's not a bad hotel for 142 for 13 nights for three, it's not bad, well, the fact that you are within walking distance from shops is also not bad!! It is better not to fly with ANEX, we were abandoned by tourists from 5 hotels at the airport, the driver did not know who to take where, as a result, getting on the bus at 7 a.m. we arrived at the hotel at 13:30, we ourselves ran out of the bus looking for a taxi driver so that they showed us the way to the hotel, so ANEX SUCKS, when AT the same time, we paid extra for an early / late flight, we have not received a response yet, everyone has a pleasant stay fly with sunmar and there will be no problems (not advertising)

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Альбина Е.

Level 11 Local Expert

A terrible hotel and clearly not 5 or 4 * I had a rest in the 3rd in Kemer and it was an order of magnitude better. In order: Here they want to make money on everything: early check-in / late check-out. And it's not easy to leave the room, but your bracelet will be cut off and you will only be able to stay in the lobby of the hotel. Using the services will already be prohibited. The Wi-Fi is paid and terrible. The food is very monotonous. You can still eat for 5 days, but then not. There were always not enough tables in the restaurant, or you have to come right to the opening. The numbers have no comments at all. Everything is beautiful in the photo, BUT it is impossible to sleep on mattresses, the furniture is old. The taps are so old that they do not hold water. All plumbing has outlived its TIME. The towels were not changed, and if they were, then you can't tell from them. Everything is old and grey. I do not recommend 1000% of this hotel

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Илья Я.

Level 6 Local Expert

Clean, good food, pier. It's a long way to go from Antalya.

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Алекс Степ

Level 8 Local Expert

Excellent hotel, convenient location, 50 meters from the sea. Smiling staff, animated shows in the evening, delicious coffee and a variety of food for every taste. There is an inexpensive travel agency next to the hotel, the owner is Nail. I will still go there.

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Михаил Ильницкий

Level 7 Local Expert

The animation is cool.The slides don 't work much on time . The kitchen is good. Beer class

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Арина Сизова

Level 4 Local Expert

Lovely hotel, lovely staff, good food and an incredible beach. Great budget vacation, on a solid 5. I advise everyone :)

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Алекс Александр

Level 3 Local Expert

A great hotel for your money.

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Максим

Level 16 Local Expert

We are resting for the second time in this hotel in 2022 and 2023. Upon arrival, the hotel seems cheap, but then you realize that everything is cool and everything is there: excellent food, bars, convenient access to the beach, swimming pools, slides, there is also a hammam, sauna and spa area with Thai masseuses, gym, unobtrusive evening programs for children and adults, shop, hairdresser, etc., everything very compact and close. The staff is unobtrusive and polite. Leave $1 tips everywhere and you will be loved and respected (clean up with swans and petals, bring seagulls and drinks, smile, etc.) Among the disadvantages: sour wine (2023), sunbeds on the sea are occupied from early in the morning, pads with clean towels, unstable WiFi (on an iPhone).

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Fatma Sakar

Level 2 Local Expert

Employee management food cleaning everything is number ten we stayed for 10 days, they were friendly and respectfully interested

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Светлана Маслова

Level 18 Local Expert

The hotel is good. Friendly staff, pier on the beach, convenient location of the hotel in Mahmutlar. But there are nuances-the remote location from Antalya airport, we drove for 3 hours, room cleaning without changing towels and adding shampoo, soap, we had to ask; often poorly washed dishes in the restaurant.

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Ирина Ка

Level 5 Local Expert

Very good indeed! Good four! The sea is close, the purest! The beach is comfortable! Music, animation for every taste!

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Оксана Слобода

Level 7 Local Expert

Terrible hotel! Although they say that he is already 5 *, but he does not pull more than 3*! The terrible attitude of the staff towards the guests! There's really no food, chicken, fish and that's it.. The sweet table is not big, there is little choice. As for the bar, asking for a mojito, they made it for me with MINERAL WATER! WITH WATER, CARL! And when I asked for a sprite, they watered it down a little! Alcohol is not imported, although it must be included in the ultra all inclusive!!!There are also very few cocktails. Lemonades are poured from machines, and when you ask from a bottle, they twist your nose like in a vending machine, the same thing.. The beach is terrible, where there are slabs! The pier is all falling apart , everything that can be broken is broken.. AND MOST IMPORTANTLY! We were forced to PAY FOR A SAFE AND WIFI!!! This is the height of idiocy! THERE IS NO HOT WATER IN THE ROOM, they refer to the fact that "people don't care what you want!!!" We are shocked!!! If you want to eat in the evening, then endure until the morning ... dinner is over. The animation is very weak, it's not there!!! I do not advise you to avoid this hotel! Ugh.. ugh.. And once again, PHEW!!

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Александр Жаркой

Level 6 Local Expert

Nice hotel.the first line, its own pier, unobtrusive animation.

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Алия

Level 9 Local Expert

I liked everything at the hotel, the food at the hotel is very tasty. The hotel has a passageway that leads directly to the beach.

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Лариса

Level 2 Local Expert

Thank you for providing an amazing vacation. Respect to the whole Santana team!!! As a suggestion: divide the pool bar into two smoking and non-smoking areas, and also, guys, make the Internet free at least in the lobby, the 21st century is in the yard. Special respect to the chefs and animators, keep it up!!! (5 stars rest in comparison with you). You are super!!; A hotel where you want to return. Santana we love you!!! I wanted to give 5 stars, but I can't change

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DJ49909

Level 2 Local Expert

In principle, everything is cool, the animation is fun and positive.Maids can tell you where, what is better and cheaper to bribe.Rooms are not suites, of course, but you can live, Wi-Fi leaves much to be desired, not only is the signal intermittent, but it is also paid.Bartenders are sometimes so dumb and angrily refuse to pour at least half a glass of Rum, although everything is included.but after he points out the Airborne Forces company, he will give the bottle right away =))))Do not agree to shop tours-a divorce of pure water, the car is free there and back, and the prices are tinny, the spouse, due to carelessness and fatigue from the flight, said that we would go shopping, then changed our mind, they told us that we would have to pay a fine, do not worry, you did not sign anything, which means you do not owe anyone anything.

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Татьяна Татьяна

Level 3 Local Expert

There are many advantages. I'll write down the cons. Of the cons; you wait for a long elevator, you need to take sun beds from 6 a.m. The hotel pulls in a solid four.

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Наталья Никулина

Level 9 Local Expert

A great hotel for the price! Cozy, clean, very close to the sea! Wonderful animation! Delicious, fresh food!!! I really liked it! You can go back there again and again!!!

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Баба-Яга

Level 8 Local Expert

Great hotel! I liked everything! It is located on the first line in the center of Mahmutlar, access to the beach through an underpass, the sea is clean, there is a pier with sun beds and umbrellas. The restaurant is located on the 7th floor, there is a terrace overlooking the sea, the food is varied, everything is very tasty - a lot of fruits are offered to guests. We were pleased to recommend this hotel!

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Андрей А.

Level 9 Local Expert

The hotel is good. Animation for 4 (there is not much of it and it is locally bottled), food for 4 + (there is something to compare it with), entry into the sea for 3, the hotel itself is not large, but also not a micro-hotel.

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Вера Б.

Level 4 Local Expert

The hotel is super for 4* there is a bar on the beach, its own pier. The animation is cool. The rooms are old, require renovation, but the price tag is affordable for most people. Cleaning every day. In general, I recommend the hotel.

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ekaterina290824

Level 3 Local Expert

Very far from the airport, otherwise a normal hotel for your money

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Аля

Level 5 Local Expert

Terrible service! I traded Vietnam/Take a look at this. For the first and last time! The staff is so nasty, unhappy, show your displeasure to your family, but in the meantime, Russian tourists feed you . Plus, because I'm still here, there's a very noisy stream of some kind of gathering. Inappropriate behavior on the beach and at the hotel. But the staff and service overshadowed even that.

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Андрей

Level 11 Local Expert

This is the top! The best hotel in the last few years.

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Дарина Иванникова Попова

Level 4 Local Expert

There is no children's menu, and as stated, the food is of the same type, generally for four.

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Алевтина Т.

Level 6 Local Expert

This is a very cool hotel for families and couples.

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ЕЛЕНА Р.

Level 6 Local Expert

Great hotel.I want to come back here again.Purity.order.very tasty food

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ирина лифанова

Level 9 Local Expert

Great hotel! We rested in it twice. Suits everything!

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Иван Дрожжин

Level 13 Local Expert

Excellent hotel in the price-quality ratio

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Веля Анатолие

Level 18 Local Expert

Great hotel! Nice pool, very cool animators, delicious food! Cool hookahs, very attentive and polite staff! Very cool!

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nphne-ooudfp2t

Level 2 Local Expert

We rested at the hotel in August 2023, flew with a family of 4 people and liked everything. The on-site spa is just super, the massage is great, the food is amazing, we would come back again and more than once!!! Thanks for everything!!! Special thanks to Gula, the administrator of the spa salon, picked up a massage depending on the needs!!!

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Николай Швец

Level 3 Local Expert

The rating is too high. The staff is not ice. They were cleaned three times in a week. Soap, shampoo once. The pool bar stank. On the beach, the entrance to the sea is rocky and slippery. In the room, the stench of sewage.

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Яна А.

Level 9 Local Expert

Terrible hotel. Ruined the whole vacation! On the very first day, my child cut his leg there while swimming in the pool on the stairs. 5 stitches were applied. The damage was not compensated. We rested there in June. Administrators do not know any information, there is 0 help from them. The food there is also monotonous, on day 3 their food is no longer climbing. There was a shortage of fruits, except for oranges and apples. We bought fruit slices for $ 7, there were watermelon, melon, strawberries. They're not tasty at all. The entrance to the sea is also terrible, you can break your legs. I can only praise the animators and the waiters. The staff is very friendly. We were happy every day! The rest is just terrible!

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Алексей Стерляжников

Level 5 Local Expert

This is a very good budget hotel.excellent food

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Светлана С.

Level 5 Local Expert

The worst hotel I've ever visited!7 times in Turkey , there are not even tablecloths in the dining room, there was 1 intensive care in 8 days.22.10-29.10.Every time I visited Turkey, I wanted to come back again and again.After this hotel, there were only bad impressions.Grand Santana and 3 stars does not pull (((

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Алексей М. Пенза

Level 3 Local Expert

We went the second time. It's all good. But it's far from the airport

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pitaniez.ru

Level 10 Local Expert

A great hotel we stayed in it from 06/25/19 to 07/24/19. cool animation, its own beach. Mahmutlar is generally a super area!a clean hotel. The rooftop restaurant!

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Big Z

Level 8 Local Expert

I would like to share our impressions of this hotel and the hotel staff. Upon arrival, everything seems to be fine, anyone who writes that it's super has never been in the top five. This hotel is definitely not a top five. In order, by day. Starting with the reception, broken air conditioners, temperature - you can live, but you'll sweat. Internet 2 bucks a day (what?!is this exactly a five?), is it also paid to weigh a suitcase before departure?! NO imported drinks will be included in your Ultra ol Inclusive, only for money. at lunch on the first day, right before pressing the button of the coffee machine, the employee of the restaurant turns it off and shows it for a while. elevators are just a horror, you will sweat every trip.The electrician's hands were clearly growing out of the wrong place.ants are crawling through the rooms. at the bar, if you want to take a lot for a big company, you will be suspected of carrying it to the beach to sell)))at the same time, the bar manager will yell at you!!! THE APOGEE. the night manager of the hotel (probably under the influence of substances) goes to the toilet for your wife and starts to pinch and kiss, for which he grabbed, of course, immediately the Kurds attack you with five, but then they promise to carry the remaining two days in front of the police, until the end of the rest of these guys who attacked were no longer seen, but and no promised massages, as if no one knows anything. At the reception, Russian Olya and Medina side with the hotel. it will be a difficult situation, no one will help. The hotel is beautiful. Yes, the restaurant is on the roof. the entrance to the sea is only through the pier, from the shore if you want to be whole - do not enter. the company only saved us to leave a positive impression from the trip anyway, BELARUS, KAZAKHSTAN, WE LOVE YOU! we came from Russia for the service, it is not here. Yes, animator Lena asks you to write good reviews, so don't get fooled.

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кристина Ц.

Level 5 Local Expert

The hotel is located very far from Antalya airport. It takes about 4 hours to drive. The food is not very tasty, but you will not stay hungry. Good animation

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Джек Шац

Level 11 Local Expert

I liked everything, it's worth the money. Of the minuses, only a heavy entrance, corals are needed, but for me this is a plus, there is a pier from which you can jump. But who didn't do it, it's not worth it, you can break down or dive to the rocks. Even the music screams until 23:00, if you sleep with the door open and small children, you will not be satisfied.

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