Senza Grand Santana Hotel

4.1

1111 ratings

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491 review

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Павел

Level 4 Local Expert

Everything is fine! I had a rest from the 8th to the 15th of October, very pleasant warm weather and warm sea. The hotel itself also left pleasant memories.

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Анастасия Лавренова

Level 8 Local Expert

The hotel is a three-star, but Renate, who is at the reception at -1000000. I've never met such an indifferent boor in my life. When an ambulance was needed, he said, go on foot, refused to call at all.

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vas vas

Level 28 Local Expert

I really liked it. All inclusive, food all day and all night, alcoholic and non-alcoholic drinks at any time.The rooms are clean, well maintained. Change of towels,cleaning every day

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Дмитрий

Level 16 Local Expert

Friendly staff, speaks Russian, very good hotel, you definitely won't stay hungry.

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Гузель Зиатдинова

Level 3 Local Expert

A wonderful hotel, we are currently relaxing here.

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Руслан

Level 5 Local Expert

Everything was very good and the animation was good, but the administration was very angry and treated very badly, they even removed the grid so that people would not play skateboard

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corp-fotopodarkisuvenirov36480

Level 2 Local Expert

We have been at this hotel since November 9th, the weather is great, surprisingly, but this is the only thing we liked. But the hotel is something!!! The rooms are terrible, the staff is such a horror!!! We arrived at 11 p.m. on November 9th, said it was my birthday and asked us to at least feed. They are so congratulations, they shook hands... But there is no food anymore... They say eat the evening soup... They gave me a card from the room and go ahead! We went up and there we need a second card for the light, we went down, then went for soup and where we have bracelets, we are back at the reception... In short, they mocked us as much as they could. By the way, there is no Wi-fi at all! The next day, according to the paper they gave us, we came to dinner at 20 o'clock, and they had to work until 20.30. And that's it. They changed the concept the next day:They are now fed until 20:00. And now what should we do without food? Well, at least there is night broth from 22 o'clock. We came to the trail. day to the Intourist representative and he is like that, but he tells me there is no such thing, I still say I don't decide anything! We approach the reception, we say call the senior, and he comes out like that, so we tell him everything that we have, we say that if they don't fix the situation tomorrow, since my birthday is also on November 12 and I will write very bad reviews about this hotel, just terrible and they still have a chance to fix everything...and he answers me, but we don't care, he tells me it doesn't matter what reviews you write... Conclusions: In 3 it would be much better than in this 5, draw conclusions...Representatives of the hotel do not care about people, what is with them and how, they are hungry or in dirty rooms, without animation, and by the way, the indoor pool, which is clearly stated in the description does not work!!! A very terrible and dirty hotel with rude and indifferent staff!!! I don't recommend it🤮

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Павел Хохленков

Level 5 Local Expert

Everything is fine, but I would like to make cosmetic repairs.

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Дмитрий С.

Level 5 Local Expert

Good location, poor service, paid Wi-Fi everywhere (they just write free everywhere, it's a lie), before that they talked about drunk Russians!!! Russian Russian is not everything that is in Russian!), yes, drunken, noisy bespredelschiki around the clock, but not necessarily Russian, I have heard English, Polish and other languages that I do not understand. And after looking at the exit list, it became clear why everyone was chasing Russians, 70-80 percent of the list flew to Kiev, but I only met Ukrainian speakers once!!! They smoke everywhere, smoke, stink, steers and ashtrays all around. There is dirt in the restaurant and bars, the dishes are dirty, it's scary to even imagine what is in the office premises. The beach is dirty (gobies and all kinds of small debris) which is naturally the merit of the hotel guests, who are just used to shitting where they eat. The deck chairs are dead in the trash. The pier is also heavily battered. The pool is large, good, but a big minus is SMOKING everywhere. I almost forgot, towels are only in the room, you can't take them out, even at 3* in Egypt there were always towels on the beach. Animation, well, let's say not a fountain. The star rating of the hotel is greatly overestimated, the other disadvantages are the result of the affordable price of this hotel, in order to remove all the disadvantages of this hotel, you need to pay more. In the meantime, the hotel does not even pull 3*!!!

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Юлия К.

Level 3 Local Expert

The entry into the sea is bad. The children are not well. The work of the animation team is for 3. There is nothing to do in the evenings.

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Артём Кочнов

Level 15 Local Expert

It turned out to be a good rest. Food, alcohol, everything is fine

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Алексей Мельничук

Level 9 Local Expert

A mediocre hotel. The room cleaning is disgusting! Shower gel, shampoo, toilet paper are not put after the so-called cleaning. Although I personally saw with my own eyes how the administrator guy takes out a whole package of all this stuff! The cleaners have not heard about changing towels (once every two days) at all! I had to approach the cleaners myself and take towels and everything else from them! The food here is 2 plus. The bistro has just disgusting burgers and pizza! The bar also leaves much to be desired. Beer, wine and all other alcoholic beverages of the most terrible quality. Don't set foot in this hotel anymore. And it's sooo long to get to it from Antalya airport. It will take 3.5-4 hours until all tourists are taken to the other hotels. And it's true, because this hotel is finite.

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Михаил Першин

Level 17 Local Expert

I didn't like it very much, the food was monotonous, the animation program was boring, one thing pleased the "sea"

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Аргын М.

Level 5 Local Expert

Wi-Fi is paid for today, this is outrageous, otherwise everything is fine

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Лариса К.

Level 2 Local Expert

The staff at the restaurant is not very polite, at the beach bar there is no compliance with sanitary standards on the part of the baker pica (after smoking, he did not even treat his hands and immediately started cooking.)

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Надежда Сурова

Level 8 Local Expert

I stayed at this hotel in 2014.The impressions were good and I would really like to return to this hotel.

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Елена Александрова

Level 17 Local Expert

Great, but the passage to the sea through a tunnel, entry into the sea is difficult, waves and a lot of stone slabs. It is especially difficult to get out

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Артем С.

Level 5 Local Expert

Great place👍🏻

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Юлия Ивановна

Level 12 Local Expert

Nice bars. The entire territory is occupied by a basik

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Серега

Level 15 Local Expert

We have been at this hotel since November 9th, the weather is great, surprisingly, but this is the only thing that we liked. But the hotel is something!!! The rooms are terrible, the staff is such a horror!!! We arrived at 11 p.m. on November 9th, said it was my birthday and asked us to at least feed. They are so congratulations, they shook hands... But there is no food anymore... They say eat the evening soup... They gave me a card from the room and go ahead! We went up and there we need a second card for the light, we went down, then went for soup and where we have bracelets, we are back at the reception... In short, they mocked us as much as they could. By the way, there is no Wi-fi at all! The next day, according to the paper they gave us, we came to dinner at 20 o'clock, and they had to work until 20.30. And that's it. They changed the concept the next day:They are now fed until 20:00. And now what should we do without food? Well, at least there is night broth from 22 o'clock. I followed the trail. day to the representative of the Intourist and he is like that, but he tells me there is no such thing, I still say I do not decide anything! I go up to the reception, I say call the senior, and he comes out like that, so I tell him everything that we have, I say that if they don't fix the situation tomorrow, since the girl with whom I flew to rest on November 12 is also a birthday and I will write very bad reviews about this hotel, just terrible and they There is still a chance to fix everything...and he answers me, but we don't care, he tells me it doesn't matter what kind of reviews you write... Conclusions: In 3 it would be much better than in this 5, draw conclusions...Representatives of the hotel do not care about people, what is with them and how, they are hungry or in dirty rooms, without animation, and by the way, the indoor pool, which is clearly stated in the description does not work!!! A very terrible and dirty hotel with rude and indifferent staff!!! I don't recommend it🤮

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Евгения Бада

Level 5 Local Expert

A medium-sized hotel. I think the hotel has an overrated rating. I did not like the hotel itself, the furniture, the atmosphere is tasteless, gloomy and dull. Just a terrible dining room, a huge number of tables placed in rows, between which food cleaners scurry with dirty rags. They rattle the food off the plates into huge smelly buckets right at your table, endlessly scurrying back and forth between the tables. Of course, there is no question of any tablecloths, a cloud of people, screaming and crying children sitting on the floor between the tables. Whoever did not stumble over them, carrying a plate from the buffet with food to his table, is well done. The noise is like at a train station. The food is normal, you can eat, there is a choice. Snacks on the beach are not bad, you can always have a snack if you are hungry. The rooms are not bad, three-star, not dirty, the furniture is not repulsive, working air conditioning, polite room cleaners, clean every day. A large swimming pool, there is a second one separately with slides, this is a plus. A variety of music, but it screams all day. In the evening, the show program every other day, I went once, I can't say anything bad or good. The beach is so-so, very rocky bottom, take children's swimming shoes and yourself too. It's very easy to get hurt. The pier is normal, you can go down from it into the sea.the Internet is paid and constantly turns off, you have to run to the reception and ask to turn it on again, although everything is paid in advance. In general, this is a huge hotel, of medium standard, three and a half stars .Vacationers : Russians , Ukrainians and Belarusians, you won't find foreigners there during the day with fire, apparently they avoid this place.

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дмитрий дмитрий

Level 16 Local Expert

Not a bad place, the food is good, the staff is friendly, but the Wi-Fi is paid, the safe is paid

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Алена Якубова

Level 5 Local Expert

A cozy hotel, wonderful animation, convenient access to the beach. I liked everything very much

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olivali

Level 10 Local Expert

I bought eight nights for three from November 3, 2024 for 40 thousand rubles. Since a lot of hotels close in November, it will come down to four. Of course, this is not a top five, and it definitely does not cost more.

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Тамара Г.

Level 8 Local Expert

Big hotel, delicious and always fresh food. There is a water park.

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Елена

Level 13 Local Expert

It's dirty, everything is old, the staff is indifferent

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olеg

Level 10 Local Expert

The hotel is not bad, but it does not pull in five stars. The staff is on the level, there are not big shoals, a solid quarter

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Irina Knyazeva

Level 3 Local Expert

Great hotel

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Вера Иванова

Level 4 Local Expert

Nice hotel. The food is excellent!

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Paul

Level 4 Local Expert

It's not 5 stars. The dining room is instead of a restaurant, nothing is organized, the staff is not trained. There is no choice of food

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Александр Куревин

Level 16 Local Expert

Great hotel. Music in the evenings. There is a one-stop bus to the center.

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Татьяна Захарова

Level 6 Local Expert

I liked everything except the girl Kristina, who supervised us from the Teztur company. She met and saw off the guests with a face that immediately showed how tired she was of everything. You can't ask anything. Horror. Who hires them only.

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Евгений Белоусов

Level 18 Local Expert

A good hotel, cheap, the quality is normal, the money is generally super.

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виктор чуприн

Level 6 Local Expert

It does not pull on the declared 4, solid 3. Animation is lame, the beach is not cleaned, there is little entertainment for children.

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Зульфия Касимова

Level 3 Local Expert

Great hotel!Everything is at the highest level!I recommend.I'll go again.

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Кирилл Железняк

Level 2 Local Expert

Monotonous food, only 3 bars that can not cope with the flow of people, there is nothing to drink except beer and vodka

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Алексей Ковалев

Level 9 Local Expert

The staff is redneck, the rooms are bad, the food is not very good, money is stolen from the rooms, the entrance to the sea is bad, it's not worth going here for sure

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Дмитрий

Level 5 Local Expert

Great hotel, red fish is not every day, but it's generally delicious

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Мария Чивелева

Level 4 Local Expert

The hotel is good. That's just pumped up the entry into the sea. But on the other hand there is a great pier

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Евгений Фомин

Level 4 Local Expert

This is our fifth time here and we like everything!!! The hotel is super!!!

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Valery Pavlov

Level 2 Local Expert

A good hotel, the price is high quality.

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Яна Бизяева

Level 5 Local Expert

It's an amazing place that you want to come back to again and again.🥰

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Lana L.

Level 2 Local Expert

We had a rest in June, a wonderful hotel, the hotel was cleaned every day, the animation is just super, My wife has a separate hello and respect, I recommend doing a photo shoot, photographer Temur is just a genius

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Буровая Монтажная Компания

Level 4 Local Expert

Great hotel

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Александр Гера

Level 4 Local Expert

Great hotel. Everything is very cool.

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Андрей Сильных

Level 6 Local Expert

I had a rest there in June 2014, I liked everything, and as a bonus, due to the overpopulation of hotel guests, we were settled in a 3-bed room instead of a 2-bed room. However, for tourists near the beach there are cosmic prices for water activities. I repeat, it was 2014, a dollar for 30 rubles. and one rental for 15 minutes of a jet ski cost $ 65!!! I took a ride once, and then we met a local resident who also knew all the locals, and we went there for all the rides 3-4 times cheaper))

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ASS9820

Level 7 Local Expert

Food 4 Service 3+ Staff 4 Rooms 3 Purity 3 Beach 3 So-so hotel is clearly not 5 * Maximum of 3+

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Марина

Level 10 Local Expert

There is practically no animation, food for three

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Глухов Евгений

Level 8 Local Expert

All the advantages except paid Wi-Fi. Everything else is super

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Николай Мазурин

Level 12 Local Expert

Nice hotel with access to the sea.

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