Holiday Inn Almaty

5.0

2319 ratings

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742 reviews

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лариса павловичева

Level 6 Local Expert

Like it. The rooms are clean, modern and cozy. Comfortable. The main thing is a bed-a good sleep.

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Den Laden

Level 7 Local Expert

The staff is friendly and responsible. The quality of the services, but there is no point in describing it - they keep the brand well, who would be surprised. A buffet with a wide selection, the rooms are decent. The coolest feature: a small but very useful gym on the fourth floor. It's just great! After work, wash up and impressively go down one floor to the hall. It is very comfortable. If I wasn't such a lazy pig, I'd get up earlier to pedal in the morning before breakfast

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Михаил С.

Level 3 Local Expert

Great hotel, friendly staff, nice rooms. The breakfast is varied and everything is very tasty.

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Павел Кава

Level 12 Local Expert

A good hotel, delicious breakfasts, I will come with pleasure. A great hotel option for business travelers.

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Людмила Зелинская

Level 5 Local Expert

A comfortable hotel, comfortable rooms, delicious and varied food is prepared for breakfast, in the evening in the restaurant there are also very good impressions. The hotel is located in the center, which is very convenient. The staff is attentive, very good impressions were left from the stay. We will definitely come back when we plan a trip to Almaty.

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Вячеслав Федоров

Level 22 Local Expert

I stopped by as a corporate client and it turned out that the invoice was never issued for payment, as a result, I have never seen such a disrespectful attitude. Then we spent two more days sorting out about the payment, thank God that we figured it out at all. If you pay by card or in cash on the spot, I think there should be no questions. Overall, a good hotel. The rooms are clean, the breakfasts are excellent and the staff is courteous.

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Дмитрий Л.

Level 5 Local Expert

I liked the hotel. It is located in the center. The rooms are spacious and clean. Price-quality, consistent. A delicious and varied breakfast. I recommend.

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Анна Мелихова

Level 8 Local Expert

Beautiful, clean. There is a lot of space in the room. A large comfortable bed. Coffee machine. The breakfast is awesome!

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Наташа Малышева

Level 9 Local Expert

An excellent hotel, but expensive, for a standard room with breakfast 63 thousand tenge! per day at the rate of 1 RUB 5.4 tenge. For comparison, Holiday Inn Sheremetyevo - 4 thousand rubles per day with breakfast. And at the same time, the standard room in the Russian hotel of this chain is in no way inferior in comfort and even surpasses: the presence of an iron and a built-in ironing board, and the number of towels and water bottles.

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Алуа Фазылқызы

Level 2 Local Expert

The hotel corresponds to everything that is written about it (in a good way). The service is at the highest level. The staff is very polite, especially the supervisor Tamer, many thanks to him, and the chefs are very friendly. 🥹🫶🏻

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Алекс Хлыстун

Level 2 Local Expert

The rooms are large in size, they included breakfast according to the referral program, a buffet

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Шахло А.

Level 6 Local Expert

Convenient location, near the shopping center . Excellent breakfasts!

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Dauren Smagulovich

Level 7 Local Expert

The kitchen is very tasty, the staff is very pleasant and positive. There were two nights, everything was very favorable. One minus is a lot of Indians (((

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Nurlybek Rahmanov

Level 6 Local Expert

Everything is fine! The rooms are clean and bright. The restaurant is very strong! The quality of service is at a high level. Everything is fine! The room is shining with cleanliness. The restaurant is super! Higher-level service.

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Виталий Кочетов

Level 6 Local Expert

Not a bad hotel, but already "tired". The rooms have a rough floor covering. Otherwise, there were no flaws. The breakfasts are good, but I did not remember - the coffee machines were not working (I hope they have already been fixed), only milk came from one, only coffee from the other (but you can always connect). The staff is friendly, all questions were answered. In general, you can live.

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Николай Геналюк

Level 8 Local Expert

Not a bad hotel, but already "tired". The rooms are excellent, Dove soap/shampoo , very high quality. Good WiFi Internet, which turned out to be very important, since the quality of mobile Internet leaves much to be desired. Prices in the restaurant/bar are high. There are no other places near the hotel where you could eat for an adequate amount.

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Александр Чепелевич

Level 6 Local Expert

The hotel is super! Everything is cleaned, the rooms are nice. Friendly staff. The breakfasts are great!

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Ульяна Короткова

Level 7 Local Expert

Good cuisine, decent rooms, convenient location in the center. But: administrators (or accounting) scoundrels: we called in advance to find out about the tour.collection. We were told that it is not paid if a business trip order is issued from a Kazakh company in Almaty. Upon arrival, everything was OK, and before leaving, they started demanding a tour from us.collecting on the basis of the fact that "you don't live in Almaty"😂 It's logical, guys, we don't live in Almaty, that's why we stayed with you when we arrived on a business trip🤦 This is one time. And two: one person from our group stopped by almost a day later due to flight delays. She was refused check-in, arguing that "according to the internal rules of the hotel, if the guest did not check in during the day, the hotel cancels the reservation, does not refund the money." Beauty! Without warning)))

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Михаил Дунаев

Level 6 Local Expert

I advise you, in principle, to refuse to visit this hotel! 1. They could not check in earlier, even after agreeing to pay in full for a day and an early check-in. 2. There were 5 employees at the reception, but none could clearly explain why they were not checking in.

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Zen Zubel

Level 26 Local Expert

Holiday Inn it is a Holiday Inn. The staff is on top. The breakfast buffet is very varied. But with the cheapest room at $ 120, towels should be of a couple of orders of magnitude higher quality, the furniture as well as the room itself is not yet worn out, but they are already starting to get tired, the lack of bathrobes in the standard rooms for $ 120 is also surprising. In addition to the dental kit, which they forget to update, there is no shaving kit, no shower caps, no ear sticks, etc. It does not pull on the 4th star(.

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Есенкул Оспанов

Level 5 Local Expert

A normal hotel, good rooms, delicious breakfast, convenient location. The bed is clean, cleaning every day. The channel is excellent. Water, tea leaves, kettle, glasses are in the rooms, I liked it

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Grigory Agutin

Level 12 Local Expert

Some of the best breakfasts, there is everything for every taste. My compliments to the restaurant.

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Виктория Байтенгер

Level 27 Local Expert

A good holiday, the presence of ATMs is an undoubted plus, the rooms are clean, air conditioning is everywhere, breakfast is excellent, everything is delicious and a good choice. A good conference room, spacious and equipped with everything, we held an event, we went in.

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Andrey Knyazev

Level 21 Local Expert

It's terrible!!! The room was not ready even by 15-00. Barely settled. Very unfriendly reception staff. The old number. I will never use their services again and I do not recommend them to anyone.

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Донат Туматов

Level 4 Local Expert

At respesion, people who are not responsible for agreements and words work. They often change and there is no one to ask: they always respond to the request, but everything ends with an oral answer, it does not come to action. Not for the first time, stopping only captivates the place of the position. The level of the hotel at the railway station. Dirty bed linen, with obvious yellow spots. A carpet clogged with dust. A broken running faucet in the bathroom. Not with my foot anymore. It's very dirty. A repair and a normal manager have been needed for a long time. The price is 60 K. A log tip, apartments of 90 m2 in Nurly Tau cost 40,000 tenge. The breakfast is awesome in the coffee shop downstairs - 5000 tenge. That's all.

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Alessio

Level 12 Local Expert

Great hotel! Good location, delicious hearty varied breakfasts, regular high-quality cleaning, well-functioning plumbing, clean rooms. Free water in the room daily. Free coffee for those leaving before breakfast. I love this hotel!

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Александр

Level 7 Local Expert

Nice hotel, great breakfast, I recommend it! It is perfectly located by the way for those who need an exhibition center or key shopping centers.

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At75agro

Level 10 Local Expert

The hotel is waiting for renovation.but it is not catastrophic. the breakfasts are quite meager, the coffee is burnt acorns. Most of the staff are very friendly and helpful.

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Яна О.

Level 7 Local Expert

Excellent hotel, quick check-in. Cleaning was carried out on request, quickly and efficiently, however, the shower was leaking in the room and some bathroom accessories were missing. There are few outlets in the room: only 1 on one side of the bed, 1 at the table and in the hallway near the floor. The staff brings water every day and replenished the tea station. The choice at breakfast is excellent, but the service is lame, there were constantly not enough appliances on the Swedish line (there was nothing to put on), the coffee machine did not work

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Rust Tuli

Level 10 Local Expert

Convenient location - near the administrative center of the city, transport interchanges, bus stops, a large shopping center, restaurants.Good breakfasts, daily cleaning, friendly staff.

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Ivan Balabanov

Level 4 Local Expert

There was a renovation... and there were a lot of Indians... the breakfasts were very good, but due to the abundance of guests from Mumbai, to put it mildly, the breakfasts were not very clean ... but the staff tried to put the room in order as quickly as possible.... It is necessary to wait for the completion of the reconstruction.....

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Alex Era

Level 18 Local Expert

A good chain hotel. Everything is at the level of chain hotels. The only drawback is that they smoke in the rooms, the smell does not fade and it smells of smoking both in the room and in the corridor. The breakfast is normal, delicious and a network assortment. I recommend it to unassuming travelers. I recommend that you sort out the smell of tobacco.

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Илья Шуман

Level 10 Local Expert

A good hotel for corporate guests, for business meetings. The rooms are cozy and well maintained. The cleaning is done well. There are convenient services such as urgent dry cleaning, ironing. The restaurant is not rich in a variety of dishes, the cuisine is European, without local flavor. The breakfasts are good, the range of dishes in the buffet is extensive. Room service and lobby bar 24/7. The staff is very pleasant to communicate with, polite, with excellent knowledge of Russian and English. In general, the impression is exactly 4 stars. I recommend it for business trips.

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Ксения Пичкова

Level 10 Local Expert

An excellent hotel is a representative of the chain. The rooms are spacious and cozy, the staff is responsive and immediately does everything to satisfy even the smallest wishes of customers. Excellent organization and management on the face. Thank you for creating comfort for your guests.

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Стас

Level 18 Local Expert

+ 1. Clean room 2. Cozy pillows and a blanket 3. Mm irrigating sound insulation 4. Fast Internet connection 5. Not a bad breakfast (there was enough variety for 4 days) + a very delicious pie for dessert ) - 1. There were loose tiles in the bathroom (crunched underfoot) and there was no plug for the bathtub (it was brought) 2. There were only 2 types of beer out of 6 or eight in the bar (including there was no local beer that I wanted to try)

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Vladimir Yakovlev

Level 11 Local Expert

Everything is fine, not new but painfully clean, the only complaint about the bar, Long Island 9000thenge, it is the most expensive in Kazakhstan, and you can't find such prices in Moscow, otherwise the hotel is ordinary, good breakfasts and there are rooms for smokers, the room stock is large, the staff is responsive, if you ask, they will pick up a room according to your criteria

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Tatjana Mart

Level 6 Local Expert

Nice hotel, conveniently located, everything you need in the room, excellent breakfast

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Сергей Т

Level 18 Local Expert

It meets the standards of the network in almost everything. 4 stars because I checked into this hotel in September 22, when the MIR maps in Kazakhstan began to be blocked. As a result, it was not possible to pay with a card, they were not allowed into the room, I had to run around looking for an ATM. They could have let me in the room first....

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andrey wagner

Level 5 Local Expert

An exemplary "western" hotel, everything that should be, there is nothing that should not be. Good rooms, clean, no frills, good breakfasts, good mattresses (those who often go on business trips will understand me). Everything is as it should be.

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81670 Галицкая

Level 11 Local Expert

The service is good, the breakfasts are varied, but there were not enough hot dishes. The rooms are clean and cozy. It's a long way to the city center. But there is a shopping mall and a mobile communications center opposite.

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KakosZ

Level 21 Local Expert

They helped me organize the event well. Pretty good buffet food. Average room prices.

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Артем А.

Level 6 Local Expert

Thanks to the hotel team. Promptly met at 5 a.m., posted, made a late check-out! If necessary, we have made changes to the booking.

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PaolaCorteze

Level 6 Local Expert

A modern hotel with cozy rooms. Cleaning and change of towels daily. The room has a kettle and everything for making tea or coffee. There is an iron and ironing board in the room. Everything is clean and tidy. Breakfast is included in the room rate. The food is varied for breakfast and delicious. Bottles of water are placed in the room daily. The staff is friendly and courteous.

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Сергей Екимов

Level 6 Local Expert

A good chain hotel in the center. They accept MIR cards to pay for accommodation. The room has a comfortable desk for work. There is a buffet breakfast, but the food is not super (the level of a Turkish hotel is 2-3 stars). Nearby there is an excellent park and ATMs of Sberbank, where you can withdraw tenge from mir cards.

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Михаил Кононов

Level 12 Local Expert

On all trips to Almaty, I stay only here. Excellent service. The bathrooms are really already tired enough. Please note, due to the design of the windows, it may blow a little. The breakfasts are very tasty.

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Алексей Чеботарев

Level 5 Local Expert

Comfortable location, clean standard rooms, friendly staff, the only monotonous breakfast ((the same thing every day, but there is always enough space for everyone, I've been at different times of the year!!

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Михаил С.

Level 5 Local Expert

Excellent location, the main tourist spots are within walking distance. And the mountains are not far away. The cable car stop on Kok-Tobe is close. Across the street is the Forum shopping center. The breakfasts are delicious. Everything is fine! I want to come back here again!

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Vitaliy Lapov

Level 6 Local Expert

A normal chain hotel, located very conveniently. Excellent staff and room cleaning. Unfortunately, the hotel itself is no longer very old and not tidy. There were no global problems. Breakfast is very simple, I don't remember how much it costs, but I think in principle in 3-5 minutes. there are a lot of chain establishments (Forum shopping center) or local cafes (down Timiryazevskaya Street) where you can eat delicious food for 300-600 rubles. There is no pool, I have not entered the fitness room.

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Камила Колычева

Level 10 Local Expert

I really liked the accommodation. The hotel is not new, but the impressions are the most pleasant. We came for a mountain vacation on the Cimbulac. The location is good.

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Tamara S.

Level 5 Local Expert

A tired hotel, the water in the bathroom changes the temperature very sharply, shampoo and shower gel in a large volume, so they remain after previous guests, the iron in the room is leaking, it is difficult to iron, there were no bathrobes. The service in the hotel restaurant is very long. Everything else is OK 😬

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