Holiday Inn Almaty

5.0

2319 ratings

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742 reviews

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Елизавета Агеева

Level 5 Local Expert

A great cozy hotel with excellent staff. The location is convenient for those who have a rented car, as it's a long way from there on foot. Rooms with mountain views, excellent breakfasts, an incredible restaurant with, I'm not afraid of this word, haute cuisine. I didn't want to leave

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Александр Кузнецов

Level 17 Local Expert

Nice hotel, good restaurant. Very good location. The room is good. The Internet is fast. For business trips, that's the thing.

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Арман Байлин

Level 3 Local Expert

The service is not good. They are not always cleaned. There is a problem with drinking water. They won't change the bed until you ask. They only give you robes when you need them. Not matching the price and quality.

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Денис Плотников

Level 3 Local Expert

In general, it's not bad... but the qualifications of the staff need to be raised... the staff is young and not efficient enough, not attentive enough to the client ... Clean and cozy... but staff training is required... and also... I took a beer from the bar... He paid in cash... couldn't find the change... We searched for two hours... They never found it... It's time for me to leave... I didn't get it... It's not a question of money... The question is again... in the organization and in the staff...

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Н.Г. Белоус

Level 5 Local Expert

A gorgeous hotel. Everything is clean and cozy. Delicious breakfasts.

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Элиза

Level 10 Local Expert

Not a bad hotel, comfortable rooms. Convenient location

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Евгения Куликова

Level 6 Local Expert

Holiday Inn he's a Holiday Inn everywhere. The level is being held. I liked everything: the rooms, the staff, the location. It's just a pity that the hotel does not have a currency exchange office.

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Den

Level 12 Local Expert

The rooms are tired, breakfast will go. The staff is polite and friendly. Not a bad gym

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Андрей Нагорный

Level 9 Local Expert

The rooms are clean. But not a much-used hotel. A good breakfast. Nice staff. Responsive and courteous

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Виктор К.

Level 5 Local Expert

The staff is friendly, the breakfast is good, the plumbing is old, the faucet switched badly between the shower and the bathroom, the installation button was stuck.

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Atilla Bey

Level 4 Local Expert

Very tasty breakfast, the room is good and the location is excellent 👍

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САМОСТРОЕЦ

Level 11 Local Expert

Terrible game! You will be surprised, but this hotel is not very similar to the whole network - tired rooms, carpet that has grown into the floor and sometimes the pattern looks through. The furniture is scratched, and the amount of sealant in the bathroom exceeds 1 kg per running meter. The restaurant is open until 22:00, and then only the bar, which is level 2. What is the food, what is the assortment. At the same time, the prices are like for normal rooms. In short, it's worse only on the street in the cold - run away from here.

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Илья Григорьевич

Level 6 Local Expert

The doors on the 5th floor do not fit tightly, if you turn off the light at night, you can see the light in the corridor around the perimeter, because everything that happens in the corridor can be heard in the room, a lot of Indians, they make noise, just in the corridor

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Vachakan Katsalov

Level 5 Local Expert

A modern hotel, it takes 20 minutes to walk to the old town, 15 minutes to the modern district, 5 minutes to the shopping center - shopping is provided for the mood

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nuberland

Level 30 Local Expert

The room has everything you need- hand towels-2 pcs, on the floor, for the body, soap, gel, shampoo. There is no toothbrush and no toothpaste. 4 pillows, the bed is wide. A password-free password. The breakfast is full. At the reception they will tell you where to eat, have fun, call a taxi. The single standard has a bed, a sofa, a desk for work. A savings bank ATM with a good exchange rate.

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Иван Тришин

Level 7 Local Expert

The hotel is not new, you can see it in the rooms. The breakfasts seemed rather monotonous. But the location is great, the staff is friendly, the rooms are clean. Overall, the impression is pleasant.

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Анель Капесова

Level 11 Local Expert

Restaurant 5* -Our guests complained about the cold in the rooms, and dirty carpet ((. - Service in the 3* conference hall - everything was prepared before the event, but no one met, it was necessary to look for those responsible for connecting equipment, etc.

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Инкогнито 6970

Level 7 Local Expert

Great hotel. Helpful staff. You feel at home.

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Андрей

Level 6 Local Expert

It's not a bad hotel in principle, but the mattresses are just disgusting. I didn't sleep well for 3 nights.

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Алексей Цыганов

Level 23 Local Expert

What is most attractive is that there are rooms for smokers! The rooms are cozy. The ventilation system works perfectly! You can sleep peacefully without a blanket. If you need documents for accounting (it is important for business travelers), you need to talk about it immediately upon check-in - they do it very slowly.

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Nureke

Level 8 Local Expert

I have read a lot of negative reviews about the hotel, which is a bad breakfast, low noise insulation, poor reception work. But for all 5 days of living there, I have not seen anything like this. Everything is clean, quiet, and clear. In general, the hotel is at the level of

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Артур Имельбаев

Level 19 Local Expert

Good location, delicious breakfasts, excellent service, spacious rooms, very high quality service, I definitely recommend it. It's not the first time I've stayed on this network that I can trust

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Роман

Level 11 Local Expert

The reception is presentable. But the room level sucks. The carpet is dirty and scary. Bathroom with the smell of urine. I don't recommend it.

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Boris_Bazanov

Level 21 Local Expert

Great hotel, very friendly staff. The rooms are clean and well cleaned. It's not the most modern equipment, but it doesn't bother

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Дмитрий Лавренцов

Level 7 Local Expert

Nice hotel. Breakfast is like everyone else's, buffet style. The suite is large with mountain views. It is very pleasant to wake up in sunny weather.

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Elena Kreknina

Level 9 Local Expert

In general, everything is fine. We were disappointed by the dirty cups in the room upon check-in. They were not washed at all, just turned over on paper napkins, which also did not change after the previous guests. The staff is friendly, the food is delicious.

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Дарья Т.

Level 9 Local Expert

The hotel has poor Internet, a shabby room, and a lousy breakfast - it's like there's not enough of it when the whole hotel is visiting from India.

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Андрей Белых

Level 5 Local Expert

Amazing hotel, the best breakfasts. Excellent staff.

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Инкогнито 9660

Level 10 Local Expert

The hotel is good, there is an ATM. The breakfasts are rich and varied, there are no queues. Unfortunately, the exchanger is not working.

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Алексей Кучер

Level 16 Local Expert

I was here 5 years ago. It was fresher. The repairs are old. Mattresses and linen are new. The rooms are not very laundered. The dirt-smoked centuries-old-has accumulated. Pillows and pillowcases are all right. The staff is well-trained and very kind and ready to help. We need to refresh the rooms. The location is good.

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Юлия

Level 6 Local Expert

We were settled on the smoking floor, it's terrible, of course, the girls were screaming at night, let's go drink, everything is audible in the room, I woke up 3 times from the screams of people, men!the staff is polite, the food is delicious, cleanliness is three

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Эльвира Эльвира

Level 20 Local Expert

A good hotel, good breakfasts, the room is clean, but the carpet should have been replaced long ago. The bar has cosmic prices!

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Дарья Г.

Level 6 Local Expert

Always clean, polite staff. Of the minuses: for two weeks they tried to request an invoice so that the organization could pay for the accommodation of employees in advance. The bill was never sent: then holidays, then there is no accountant, then "we will send it now" and so they did not send it.

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Сергей В.

Level 11 Local Expert

The most tired hotel. It requires renovation, but the restaurant is on the level. You can't look at the rooms without tears. Check in only if there is nowhere else to go.

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Evgeniy Zhiltsov

Level 7 Local Expert

A good hotel, courteous staff, delicious breakfasts. Convenient location near shopping malls, there are several bus stops, there is not much Parking for a car.

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Azamat Maksutbek

Level 4 Local Expert

The rooms are quiet and clean, I often come here on a business trip. The breakfasts are very hearty and delicious, especially the chicken soup. The variety of everything👍🏼 Convenient location.

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Александр Иванов

Level 10 Local Expert

A good hotel, does not disgrace its network, but it was built a long time ago, it is in need of repair in places, and it is necessary to add usb sockets, everyone has had it for a long time, otherwise everything is normal

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Владимир Коржовник

Level 16 Local Expert

Beautiful view from the room to the mountains, close to the center and not in the most noisy place. Breakfast is a buffet. The choice of food is average. The staff is polite. I had a great time in Almaty. Thanks!

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Аида Линкс

Level 4 Local Expert

Cleanliness in the room, good staff. It is convenient to have a shopping center nearby, so those who are in Almaty for the first time can safely spend the night here. I'm not sure about the silence, because I didn't have any neighbors.

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Тимур Амангулов

Level 5 Local Expert

A great hotel , with an excellent entrance . The location is good, it takes 20-30 minutes to get to Shymkent by car. The rooms are clean, the bed is great, the bathroom is good.

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Мартин

Level 15 Local Expert

The excellent location of the hotel, clean rooms, pleasant and unobtrusive service, delicious and inexpensive cuisine at the restaurant, but the choice of dishes is small.

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Rolls Royce

Level 8 Local Expert

Very clean, the food is delicious, the staff is friendly

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Сергей Мишин

Level 14 Local Expert

The place is good, the kitchen is not bad, the staff is helpful

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Post Post

Level 16 Local Expert

The feeling that the brand was abandoned, but the hotel remained The twin beds in the room are less than 75 cm wide, like in a pioneer camp Heating is only via split The service is at zero

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Semilistnik

Level 16 Local Expert

A normal hotel, extremely negative reviews on Google, for example, are not entirely clear. Nothing over the top, but it's definitely not terrible either. A normal spacious room with air conditioning. Soft mattresses, cleaning every day, put a lot of water. Towels are changed daily. Shampoo, shower gel, soap, slippers, brush/paste set. Breakfast for 4 people. There is a lot of food, but it is not very tasty. I liked the staff. Everyone is very friendly, there is nothing to complain about. What to improve: the carpet, which everyone writes about, is really very tired. The bathroom curtain is a little dirty. You can change some pillows

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Кирилл Янчевский

Level 16 Local Expert

The hotel staff does not respond to emails and calls. I wanted to book an early check-in, but I didn't get a response. Nevertheless, the room with early check-in was ready for my arrival. The hotel itself is excellent, the location is good and, what is very important for Russians, they accept Mir Tinkoff cards as payment

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Вадим Головин

Level 4 Local Expert

A pleasant hotel, delicious breakfasts, friendly staff, and most importantly clean

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Владимир Макеев

Level 8 Local Expert

Nice clean and cozy hotel, convenient location and friendly staff! ))) I recommend it!!! 👍😊

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Айгерим Толепбергенова

Level 4 Local Expert

Good service, courteous staff , delicious food , I recommend

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Илья Усенко

Level 6 Local Expert

An excellent, but already slightly tired hotel of the worldwide network. The beds are comfortable. The breakfasts are delicious. The TV is small (32 inches) as standard. No matter what, 5 stars. However, I advise the hotel to update the towel stock.

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