We bought tickets to Hainan with a friend on local airlines. This company had the best deal. We decided to buy from different cards. We opened the purchase page, filled out everything, and simultaneously clicked "buy a ticket". A friend's page loaded faster, the money was debited and the ticket was sent to the post office. After a minute of waiting, it appeared to me that these tickets are no longer available and blah blah blah, we can offer you this flight for 15 thousand rubles more expensive. Well, that's great. As a result, one is sitting with a ticket, the other cannot buy it. We tried to buy in other services, it's the same there. I have already filled everything out, after the upgrade, tickets at this price are not available. We thought to return the purchased ticket and lose 6000 on it. We decided not to panic, we waited until the next day. The next day, the ticket became available with a price increase of 1000 rubles. I bought. The situation is absurd. A second of difference is worth 15,000, are you serious? And if someone bought it right away, and then found out that they were cheaper. I'd blow your office to hell. Write in advance that it is better to buy tickets in one order. It's disgusting.
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Алина Колодяжная
Level 5 Local Expert
June 3
❌️"ATTENTION, PEOPLE!"
🙏DO NOT BUY TICKETS FROM THIS SERVICE - THERE WILL BE NONE!!! AS WELL AS YOUR MONEY - BIG OR SMALL!
Briefly my conclusions:
1. Be very careful when entering data and choosing a DATE. (especially June/July)
2. Do not rush to buy something - be sure (!) dig into the reviews about the company.
3. Buy with a "cool head", with concentrated attention, and not in a light distraction (after all, air sales sells tickets cheaper at night ..)
And now my drop of tears in the ocean of losses:
Dear "support", you can not even respond to this review, wasting your time (you are good at taking it away from others, as well as their finances)..
As for my case, I was a little more lucky.. I gave this Dubai office neither 132,000 tenge nor 30,000 thousand rubles.. and only 4,294 rubles - "Ugh!" - you will say, - but for everyone everything is proportional and relative. As a student with limited funds in a foreign city, this is a stinging loss.
The service is terrible. The chatbot calms down all the time, there was no operator.. I can't even write to them by mail, there is no response in VK..
I'm sure even if I took an additional one.If you want to return a non-refundable ticket, I would also give you another 700 kopecks rubles..
Higher forces warned me as best they could: several times Sberbank "on waiting in the service" did not allow me to change the number for notifications on the card to pay for the ticket - this is one time. Two - the site itself could not debit money from me 2 or 3 times.. What irony, what persistence.. how I wanted to give them this little present, which is "neither warm nor cold", but very unpleasant to me..
In short, after a long wait without an answer to the fact that I did not receive the paid ticket by mail, I finally realized, after reading the reviews, that I had confused the month...
Be careful and vigilant!
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Ал Дан
Level 5 Local Expert
September 13
A wonderful online ticket purchase service, now you can also buy train tickets through them. The only thing you need to look carefully at the checkboxes with their services when buying, they connect to the order very imperceptibly, if you blink, you can write to the chat and the services will be canceled on the day of registration with a refund of the full cost. On another day, the services were not allowed to be canceled, so I recommend that everyone pay attention to this point. I have been traveling with a Coupon for more than 5 years, the service is always on top, honest and convenient. Thank you for your cooperation and wish you prosperity.
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Эдуард П.
Level 3 Local Expert
October 2
There was a very negative experience from using this service in terms of accounting documents. We paid for tickets on the website through a corporate card of a legal entity. There were additional services in the order, and the service provider did not provide a receipt for additional services, referring to the fact that payment for additional services goes through a foreign company and we should not wait for any checks. As supporting documents for payment and receipt of services, they offer an "official" certificate from your personal account, which in essence is not any document, but just a file that cannot be attached to the reporting. And there are no warnings before paying for the order, but they are already put in front of the fact.
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Nana Werewolf
Level 5 Local Expert
July 5
I took tickets for my cousin. Online straight. Everything worked out. My sister has checked in and is flying to St. Petersburg from another country. Thank you so much for this opportunity to save money. I can't say anything about refunds. The main thing is that the seller is not a fraud! I will continue to cooperate with Kupibilet. Another pleasant moment: on the day of departure, the ticket will warn you about the trip)
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Лидия
Level 2 Local Expert
July 14
Kind people, please pay attention to my review. 07/13.24 I was supposed to fly from Munich to Moscow via Turkey. I went to check-in at Munich airport. Registration in the information was marked in zone "C". The registration place has permanent signage on it.the Turkish Airlines language. There was no information about flights and cities. I decided that I was in the right place, but just in case, I asked one of the passengers (there was not a single check-in officer until the very beginning of check-in) if the check-in to Istanbul would be here. He confirmed it. I give my passport for registration, but they tell me that I am not in the database. I was supposed to be in zone "C", but in a different part. as the girl who got ready to register me told me. I ran there. At that moment, one couple was finishing registration. When I put my passport on the counter, the receptionist shouted through one counter so that a young man would not register me. My pleading, tears and pleading in front of people did not help. I tried to explain that I was in another part of the registration, but the guy with fear in his eyes, and looking at this witch, refused. He would have registered, but this witch was apparently the senior member of this team. In this part of the registration, there was also no information on which flights are being checked in. I asked who could help me. I was chased back and forth, but no one did anything. The only thing that was offered to me was to buy a new ticket to the tour bureau for a lot of money and, of course, the money for the purchased ticket to the ticket office disappears. I returned home with nothing and started looking for a ticket to KUPIBILET the next day. I found such a ticket. I came up with the idea to write a COUPON in the chat and ask, if possible, to return at least some of the money. The whole (as I understand it) team reacted to my request with understanding. I WAS REFUNDED THE ENTIRE POSSIBLE AMOUNT. THEY HAVE DONE ALMOST THE IMPOSSIBLE. To be honest, when I asked for help (to return at least some amount), I had no hope that this was possible. Such situations are not taken into account in the refund rules......BUT RUSSIANS DON'T ABANDON THEIR OWN IN DIFFERENT PARTS OF THE WORLD. I recommend everyone to buy tickets for KUPIBILET - HERE ARE AFFORDABLE PRICES AND THE BEST PEOPLE: WITH A BIG HEART, A RUSSIAN SOUL AND PROFESSIONALISM. Once again, I want to say a HUGE THANK YOU to the whole team for their understanding, attention and concern.
I also want to say that chatting happens quite quickly. If there are a lot of customers, they ask you to wait, i.e. they don't forget about you.
The work is done at a high level.
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Антонина И.
Level 5 Local Expert
June 2
The most disgusting service! One star maximum. Do you think the company is registered in Dubai for a reason?!?! Never use the services of this underserved service if your nerves are dear to you. I used the insurance "return of non-refundable tickets". I thought, well, cool! I can use it. Yeah, I got 40,000+ points. And everything would be fine, but there are several buts: firstly, it is not possible to use points in all airlines, that is, you need to select; secondly, you can use from 500 to 2,000 points at a time; thirdly, points are given for a year, FOR a YEAR, Karl!!! Simple math: we take 40,000 points, divide by 2,000 (this is at best), gets 20 flights. That is, I have to fly only 20 times in a year. Are you normal???? Even if I fly somewhere once a month, I don't use that much! You are providing a deliberately impossible loyalty program. Misleading the buyer or deception is Article 14.7 of the Administrative Code of the Russian Federation for legal entities a fine from 100,000 to 500,000 ₽
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Ильяс Д.
Level 5 Local Expert
October 6
What can be said about cupibilet? Rather, buy it somewhere else and save yourself the nerves. The service is free of charge! The company employs only world Cup officials, starting with policy makers. Briefly about the situations - you buy a ticket for 10,000 rubles (conditionally), and you want to exchange it for another date, and you will be given an amount for the exchange GREATER THAN the TICKET PRICE. And so, for the first time, I thought that these were the conditions just for all tickets. But no)
Two times, two different tickets were exchanged, and both times (considering that the cost of tickets was different), and in the first and in the second case, the exchange cost MORE than the ticket price itself.
If you are in doubt about the dates, it is better not to buy tickets to kupig * vno, oh, kupihu * lo, oh, kupibilet sorry)
The policy is designed so that you do not make an exchange, but buy a new ticket, and your old one will be sold AGAIN to another person. Smart, no, very stupid expensive, no cheap, friends!
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Марина Дмитриева
Level 9 Local Expert
September 5
I tried to buy tickets on August 31, Makhachkala -Moscow. The service is very inconvenient. It also offers online registration and other services. I think it's okay to go through online registration, especially without luggage, we are flying, but I saw at registration that 8948 was charged for registration from two tickets. To say that I was shocked is to say nothing. I immediately went back and cancelled the registration (I thought it was free) and continued to buy tickets. But it's not that simple. When paying, the amount was determined to be 8948 more. I didn't understand how it happened. Well, there was not enough money on the card and the payment failed. But 4862 were debited from the card. I immediately made a refund. You can only communicate via chat. The bot assured me that the refund has been issued, the money will be credited to the account within 5 days. And no matter how much I correspond, there is no sense - the answer is the same. I will write a complaint to all authorities. This is robbery and fraud. I did not buy tickets, and the money was withdrawn for online registration services and not refunded. At the same time, screenshots of the certificates were rejected for me here. For information . Maybe they will answer me at least something intelligible.
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Вячеслав Р.
Level 5 Local Expert
July 1
I issued a ticket on their website, the money was withdrawn from the account within a couple of seconds, but no reservation and, accordingly, no tickets were provided. I've been trying to figure out for a long time what's going on, whether to wait for tickets next or what to do. It is impossible to call this company, the only way to communicate is to chat on their website. Extremely inconvenient and not friendly. After some time, they still answered me that there was a technical malfunction and that we would refund the money to you. But no money, no tickets. There is no sane information from the word at all. In addition to bullying, contact your bank. My bank is here in some way - it is not clear! The bank has properly transferred the money for the tickets. In fact, the buyer receives money from you and no tickets, no money, no sane response with deadlines when your money will be returned to you. Even if there was a technical failure, why not return the money?
The company is registered somewhere in Dubai. There is no representative office in Russia, nor any phones.
It is not clear why neither the RCN nor the prosecutor's office have contacted them so far. All the signs of fraud are obvious.
UPD. The money was returned a week later. As a result, lost time (I had to buy tickets from another company, but it was already more expensive, because it was already close to the departure date) and nerves.
I highly recommend it!
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Василиса Володина
Level 3 Local Expert
June 18
There's no way I'm going to contact this company to buy tickets anymore. Also, like many, there was a possibly minor, but unpleasant loss. I went to the website of kupibilet, through air sales. I issued tickets, entered the data, everything is OK, as soon as it came to additional services of the service, there are a million slides and the very location of the buttons with refusal and consent to the service is sooo close. And the most interesting thing is, even if you accidentally clicked on the check mark, it automatically takes you to the next page and there is no confirmation of the connection of the service :) and the prices for these extras.Services are also not available everywhere. As a result, I go to the payment page — and they already write to me: we have divided your payment into two parts (for an additional feeservices (online registration and the possibility of ticket refund) have already been taken into their pocket without any confirmation of the transaction, but yes, confirm payment for tickets) I have been looking for a support chat for a very long time, because it works very clumsily on the site, I had to download their application. There, too, I barely got to the operator. Fortunately, the operator canceled the most expensive service for me, but not for online registration, since I didn't even see it in the receipt myself. I wrote 16 hours after the purchase and also about the request to cancel the online registration service, I was told that we could no longer, it was possible only on the same day that you paid. The ugliness is complete, the site's interface is disgusting, and the buttons are intentionally located close. And yes, many people write that the company is registered in Dubai, I have a company in France in my bank application.… What kind of company and where from is still not clear
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Екатерина Александровна
Level 10 Local Expert
August 8
Tickets have been purchased, prices are cheaper than in other services, tickets have been sent by mail. Then, after a while, a message came from the transportation company that the flight "there" was canceled. I had to make a forced refund. I also used a paid seat selection on this flight.As a result, they returned the amount with the deduction of the service fee, but did not return the paid choice of place, as it turned out, this service from the carrier is free, and they took the money for themselves and counted it as a service fee. The amount is small, but the sediment was left.Customer orientation leaves much to be desired.
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илона анастасьева
Level 6 Local Expert
September 13
There are no pros, only cons!
No hotline for emergency issues, no representative office in the Russian Federation, no offices in the Russian Federation!
The mail is answered once a day! in the Chat, bots and operators respond with standard phrases, without interest in helping the buyer!
One passenger got sick, we decided to make a forced refund with a doctor's certificate, but before that we decided to find out how the money for the ticket is refunded. We have a situation where all bank accounts are blocked for the passenger who bought the tickets, they asked for the possibility of a cash refund (but I already understand, they will not send us money in an envelope from the UAE), or make a refund to the card of a third person (the second passenger). In both cases, we were refused! I called the airline directly, they would have helped us, but if we didn't buy from them, then they can't help either.
We will NEVER use this Buy (ask) service againTicket.
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Андрей
Level 7 Local Expert
August 12
I bought a ticket to airsales, which I redirected to a coupon, used the service for the first time instead of buying directly and regretted, they charged me for a place that I did not choose (4000 rubles, because it is very tricky and there are a lot of ticks that need to be removed, God forbid you miss with your finger and that's it) + service fee (800 rubles), and I ended up spending 3 hours in the support chat because they don't have a phone.
I overpaid for the ticket, the operator has it cheaper.
I overpaid for the luggage, the operator has it cheaper by 300 rubles
I overpaid, I'm the place that they shoved into me.
I also overpaid for the "underserved" fee, which, instead of convenience, only caused problems and hassle.
You can't think of a worse option to buy a ticket. Always take it directly from the operator, never use kupibilet
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Марина З.
Level 4 Local Expert
November 8
An ugly service. We bought tickets for a considerable amount, the money was quickly debited from the card, then a message came that they had a technical malfunction, the money would be refunded, but for up to 30 days. Money for the purchase of new tickets must still be found, otherwise if you wait 30 days before the New Year, tickets will rise in price or they will not be available. They send a fake paper to confirm the refund, in which there are no details and offer to go to your bank with this fake and look for money. They were in the bank, and of course it's impossible to find them on such a bullshit piece of paper. They refuse to provide a payment card. Communication is only via chat, there used to be a phone, now they have turned it off. After all, they may not respond in the chat and it is not known how to actually find them and subpoena them. the only measure in all social networks and the Internet is to write about their wonderful service.
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Артём Ермак
Level 11 Local Expert
September 18
On 09/10/2024, I bought 6 tickets Moscow-Makhachkala, 3 tickets there and 3 tickets back. When buying tickets, the site was hanging, buggy, somehow paid for the order. The next day, we received an alert that the flight was canceled. They offered to issue a refund. Moreover, all 6 tickets at once, i.e. return tickets are also automatically no longer valid. Communication is terrible, only through Chats and Bots and correspondence. There is no phone number or legal address in the territory of the Russian Federation. The company is not just sitting in Dubai. As a result of a long correspondence, we somehow agreed on a refund and it turned out that the commission is not refundable. Although in fact the service was not provided, the flight did not take place, tickets were canceled. Out of the blue, the buyer loses the previously paid funds and does not receive a full refund. Support is extremely not focused on helping customers. They answer for a long time, they write the same thing, there is no desire to delve into and understand the problem. No loyalty to customers. I do not recommend it to anyone. Definitely 1 star. I bought tickets from another company. In principle, I will file a lawsuit against this desk for compensation for damage and full refund of d/s.
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татьяна
Level 10 Local Expert
June 30, 2023
Good service, convenient, profitable. The rest was a great success, starting with the purchase of air tickets, before checking into the hotel! Thanks!
The coupon really helps to find the best ticket options. At the same time, it does it quickly and without problems, which is why I use it. I especially like smart routes. They are convenient and the price is cheaper even than that of the official carrier. In additional services, priority support has now appeared, you can choose one of three tariffs. Next time I will definitely include it in the order for the test. And so for the entire time of using this site, I did not have to stumble upon serious difficulties and malfunctions. That is why I do not plan to abandon its use at the moment.
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Lilia Kefeli
Level 4 Local Expert
June 27
Never, ever buy tickets through this "service". It was necessary to change the ticket from St. Petersburg to Kazan. And what do I get?
The airline's fine for the exchange is 1,500 rubles.
The difference in tariff and fees is 3,925 rubles.
The service fee of the Coupon for the exchange is 2,500 rubles.
2500 service fee is just arrogance and fraud. And they are all saints who respond to this: "A service fee of 2500 rubles is charged by the Kupibilet service for the exchange procedure, according to the rules of our offer. ". That is, they can write absolutely any amount somewhere in a secluded corner on the site and then refer to it. Stunningly. And there is no law in our country that would normally regulate this.
All the good reviews are bought, you can be sure.
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Евсеева Я.
Level 2 Local Expert
November 2
An indispensable service for buying air tickets, especially if you plan tours on your own. We have been using it with my husband for several years and are very satisfied. The most loyal prices in fact, if you compare.
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Irina C.
Level 2 Local Expert
July 22
I bought a Sochi-Istanbul-Munich ticket, after the purchase, the Sochi-Istanbul flight was shifted twice, so I didn't have time for the second flight. There are no contact phones in the company, only a chat, at first I waited a very long time for an agent to be connected to me, then a girl connected, and she answered every simple question for 5-6 minutes. The result is that I can hand over ("most likely") or exchange the first ticket, but I can't hand over the second ticket, if I do, they can't even tell me how much I can refund. That is, I gave a lot of money for a service that I can't use because of the supplier's fault, I spent an hour and a half to contact him, but I don't even know for sure? will I get SOME of the money back, and how much. It's called robbery. Terrible company and terrible service.
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Валентина Гарановская
Level 2 Local Expert
August 31
There is no hotline. We can't get in touch. I bought a ticket and for some reason online registration went into payment. Although I didn't order it. I can't cancel it. I wrote to the chat. The additional services say that you can cancel on the day of purchase, but there is no button and no possibility to cancel. There is no response in the chat. I have always used this service. I am very disappointed. Now I try not to buy there. I have already taken train tickets to Moscow from another service. . I will refuse and will not use it anymore. The experience is worth a lot.
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Herlai S.
Level 5 Local Expert
September 2
Disgusting service, I regretted a hundred times that I tried to buy tickets through them, I tried three times to pay for a ticket to Dubai at the price of 89 tr - the company's accounting department allocated money to me for a business trip, when paying, they split the payment into two payments, apparently for themselves 8 tr and the airline 81 tr. They charged themselves more than 8 thousand rubles three times, and the payment for the 81 tr ticket did not go through. Support informs that an error has occurred on the site and promises that the money will be returned when it is unknown - up to 30 days. As a result, I have neither a ticket nor money, an important business trip is in danger of disruption, our accounting department will not allocate me any more, all because of these ******
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Иван Д.
Level 5 Local Expert
July 26
They took it as an additional one. online registration services. We have indicated all the wishes. As a result, they registered us at random. Online check-in started 72 hours in advance, and boarding tickets were sent to us only 12 hours before departure. Of course, by this time there were no normal places and we had to choose from the available ones. And we missed the check-in at all on the return flight! It's good that at least the money was returned. As a result, my wife and I flew in different parts of the plane altogether! Thank you, I will not make such a mistake again and I will not use your services. Otherwise, the service is like a service.
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Анастасия
Level 4 Local Expert
September 12
A ticket was purchased on the route Haikou - Moscow 09.09.24. Due to the typhoon, the flight was canceled, I wrote in support of a coupon for exchange on the next flight, to which I received an unsubscribe that there was no alternative and the service could refund the money, while other tour operators transferred tourists to another flight. When buying tickets from kupibilet, keep in mind that you will have to solve the problem of canceling the flight yourself directly with the airline, the aggregator only sells tickets and is no longer responsible!
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Екатерина И.
Level 4 Local Expert
November 11
Never! Just never buy tickets from this aggregator. No issues will be resolved absolutely!
My scheduled flight was postponed for two days
1. No one informed me about this
2. They promised to replace the flight with an earlier one, but they responded to the exchange for three days. As a result, they just reported that the terms of the exchange were out
3. We offered an exchange with an additional payment of 100k!!! This is plus 30% of the cost of all tickets!!
4. As a result, my total losses are about 200k. It was only 10 thousand more expensive to buy a ticket from aviakonvert
I'll just never use this service again!
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Татьяна Сухова
Level 3 Local Expert
November 9
A pretty good selection of tickets without space cheating at prices. I use both a web service and an application. Basically, it's the same thing. As for the more loyal prices, however, the advertisement with Cooper does not lie. Indeed it is.
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Диляра Шагизданова
Level 2 Local Expert
August 2
In my case, when buying plane tickets at the time of booking tickets, a "joyful message" popped up at the last moment that while I was filling out the passenger's data, the ticket price increased by 13,000 rubles. And when I "endured" and clicked pay, the payment was divided into two parts: the main 7575,816 rubles and an additional 2541.04 rubles. But the check was sent only for the principal amount. If you are traveling for work and you need to attach documents for a report, then in such a situation you will have to think a hundred times whether to contact this "company"
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Артём И.
Level 5 Local Expert
August 27
I bought tickets using this service. Departure time of the flight been changed and ruined whole order that i paid for. Kupibilet reject to refund my funds and i lose it because of this bad service. I want to warn all customers to be careful and not cooperate with kupibilet.
I purchased tickets through the Coupon aggregator. After changing the departure time of the first flight, it became impossible to get on the second flight. The merchant made up such a route, I paid for it. After the changes made by the airline, the route became impossible. Kupibilet refused to refund the money for the tickets.
Be careful and I do not recommend the Kupibilet service, because you will lose your money.
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Инна Чарная
Level 4 Local Expert
February 21
I am attracted to Kupibilet by the well-established work of the service. Here you can quickly and safely buy air tickets to anywhere in the world. Now I no longer need to print out and carry any pieces of paper with me, since all the documents and itinerary receipts are in the application at my fingertips. It is very convenient and correct in my opinion that such services enter into circulation and facilitate the process of air travel.
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Лариса Л.
Level 2 Local Expert
August 1
I bought tickets on this site for the first time, there were mistakes during registration, but when chatting, everything was fixed and updated. Thanks to the operator Irina for her clear, correct and detailed recommendations. In general, I was satisfied with the purchase and registration of tickets.
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Nikita C.
Level 2 Local Expert
November 16
I purchased tickets on the 5th of November of the month of 2024 Sochi Samara, issued a special refund in case something goes wrong , this is an additional service and I put more money for it, and when I return they shout to me that we are returning some bonuses and on the site that they own , that is, they offer me a film certificate, and as I understand it, I will not see my money in the campaign .I do not advise you to take anything, the conscience of the owner is black, no more, moreover , a thousand options are imposed upon the design
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Ирина Дроздецкая
Level 2 Local Expert
July 15
No advantages! I don't understand why Aviasales works with them!!!! Now I will only buy tickets at the airline's office, no apps!!!
I changed the tickets I bought through a coupon, paid a lot of money for the exchange, plus they threw off a link to pay for a ticket completely different from the one I asked for. And now, instead of connecting planes in 1 hour, the docking is in one day and 1 hour!!!! They do not recognize their joint, They offer to pay extra money for the re-exchange of the ticket!
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Андрей
Level 15 Local Expert
November 7
Never hope or order a ticket refund service from them. You won't get anything. Let you have a disability (ugh-ugh), any situation - the money will not be returned to you. They don't work with the airline in any way. Simple outbiddings. I couldn't fly away (there was a problem with my joints, they put an endoprosthesis on). I returned the ticket and their time did not match for 20 minutes. As a result, the refusal. Be careful and work through other companies
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Виталий И.
Level 2 Local Expert
August 1
I bought a ticket, St. Petersburg-Sochi, separately purchased paid seats and an online registration service. A boarding pass came with registration for another place, the support service said that I did the registration myself and not they, no apologies, no money was returned...
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Инкогнито 3295
Level 2 Local Expert
August 6
The price is lower than when paying later. You fill out the form, then the price suddenly increases by several thousand (It is indicated that due to the popularity of the ticket, but this always happens when buying), then there is a failure when paying and
a message that there are no seats, although the ticket is on the airsales website and the price is indicated at the initial price.. It did not work out to issue a ticket
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Наталия Богданова
Level 3 Local Expert
August 13
There is no service at all. You buy a ticket, you receive messages like "it's time to leave for the airport," and at the airport it turns out that registration is paid, you are in a foreign country where Russian cards are not accepted, and there is no cash. The children are crying, it's night outside, the tickets are burning, and the support staff responds that it is the passenger's responsibility to study the offer. In general, there will never be any more "cupibilet" - just take money for a flight and withdraw yourself - you can't work like this in the 21st century.
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Алена
Level 2 Local Expert
October 31
Where did such rave reviews come from? One price is indicated on the TBANK's website, and when you click on the link to the website, another one is purchased, and the price increases with each mouse click. And when filling in all the data, the payment is not debited, and the price is indicated much more??? I had to buy a ticket on the airline's official website, where the price is fixed, at least for the time of ticket registration, and does not jump towards an increase every second. Disgusting
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SvetlanaRu
Level 26 Local Expert
September 29
KUPIBILET, all those who suffered, write in the comments, I suggest joining forces for a class action❗❗❗
A company selling low-cost airline tickets. When buying, be careful❗❗❗
Minor options are added to the purchase by an intrusive service,
money for tickets is practically not refunded 💯,
Non-refundable tickets are not legally charged service fees.
Because of the low price, people do not go to court, and those who do, collect according to the law of the consumer.
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Николай Кузнецов
Level 2 Local Expert
November 2
Mosheyniki is not buying tickets here. I bought a ticket at this air ticket office, offered a ticket refund service at any time, the cost of the service is 6 thousand rubles, I agreed and paid. After 2 hours, it was necessary to hand over the ticket, to which the employee replied that this was not possible, since my ticket was not subject to vat. And I paid 6 thousand just like that and they will return them to me and keep 40 thousand for the ticket. Mosheyniki is not buying tickets here.
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Елена Пестова
Level 3 Local Expert
February 1
A large selection of air tickets to any destination, different in price and flight time. You can always find a convenient flight route here. Which has become especially important now, because the number of direct flights has been sharply reduced and mostly you have to fly with transfers.
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Кристина Н.
Level 7 Local Expert
August 30
DISGUSTING AGGREGATOR!!!
Do not use it in any case. Save your money and nerves!!!!
And the problem is still the same as for people who left a review earlier: the sale of services that do not correspond to correctness, as well as the sale of services "with sauce" of another service-ticket refunds.
A refund service that returns points that you can never spend! There is no way to negotiate with them. In general, you need to prepare a class action to achieve at least something.
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Юлия Перова
Level 3 Local Expert
November 15
I bought a ticket to Nizhny Novgorod by paying with a VTB card. I received it in electronic format by mail literally immediately, without the need to wait. If compared with other similar services, then Kupibilet is definitely a favorite
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Наталья Киреева
Level 3 Local Expert
October 1
01.10.24 I bought tickets in the direction of Sochi-St. Petersburg. I found a transfer ticket from Pobeda on the Kupibilet website. I paid for it. I received information that there was a registration error. I wrote to support, the answer is in the application. Money refund 1-3 rubles. No tickets, no money. It is not clear how to buy tickets. The support offered nothing. We have to rent a house and spend extra money, since there is no more money for tickets in the budget!(((
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Ксения
Level 4 Local Expert
July 29
A disgusting service for buying tickets.Tickets are available, you fill in the data, when you pay, you write that there are no seats for any suitable flight. The support service has all the answers copied, wait for the end of the day. As a result, nothing has changed the next day either. On air sales, they also have tickets in their housing system, which means it is available, but it is impossible to buy them!Neither the website nor the support service is working
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Наталья Обрежа
Level 2 Local Expert
September 24
I do not recommend booking business trip tickets through this website!!!!!
1. The company does not fall under the legislation of Russia!
2. The issue of an invoice for payment is not provided!
3. It is charged for additional services in serious amounts!
And it is not possible to reimburse this without an invoice, and it is entitled to do so.
I was very upset that I got caught.
We need to buy tickets from carriers. How could I do that?! (I was led to believe that there were no tickets, but I had to fly urgently)
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Вячеслав Бушмакин
Level 3 Local Expert
June 10
Terrible refund system.
I was refunded with points that cannot even be debited in full on the next order.
The maximum amount of the debit is 2000rubles, and this is if the points payment function is still available. Are you laughing?)
I do not know who came up with this loyalty system, but apparently this is loyalty for the company and not how everyone does it - for people.
I do not recommend this company
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Mari Korn
Level 4 Local Expert
August 3
I bought a ticket, paying separately for a full refund, and promised to return 90% if necessary. I handed in my ticket in advance. They refunded 45% of the ticket and 40% of the bonuses for their service, which I definitely won't need. The company is specially registered in Dubai in order not to accept claims from Russian citizens and I think it is quite deliberately misleading people about buying tickets
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Дарья Давыдова
Level 4 Local Expert
October 10
A completely normal service for buying tickets. I use the application from time to time, for the most part, and there are no significant comments. The search and registration usually takes no more than 5-10 minutes. As an option, I advise you.
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Михаил Морозов
Level 4 Local Expert
October 11
We took two tickets to Beijing through this service. In general, everything is simple, fast and convenient. Authorization via a standard Yandex ID, paid with a regular Savings card.
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Дмитрий М.
Level 6 Local Expert
November 11
DISGUSTING SERVICE - THEY ARE SCAMMERS!!
The price of the order includes additional services.
You can continue registration with the service or cancel it at the stage of choosing a tariff and payment:
Kupibilet services that are added during or after the purchase are additional, they are provided by our specialists, therefore some services are paid.