Kupibilet
868 reviews
January 10, 2024
I personally like this app. There are always quite a lot of flight options offered here. Moreover, there are both exotic and quite ordinary ones with one or two transfers. It is convenient that the order history is in your phone in your personal account and, if necessary, you can contact support from there.
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9
January 17, 2024
I usually use the app to order air tickets. I got to the action a couple of times, the prices there were fabulous. What is convenient in the application is that at any time you can go in to see, check the price or if the subscription is issued, then a push comes and you can immediately buy a ticket until it is sorted out.
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9
February 17, 2024
A normal application. Very flexible search, there are many different filters, prices, in principle, as everywhere, do not bend much. It is convenient that the application has a personal account where the entire history is stored, as well as bonuses are awarded for each purchase, which can then be used to pay for the next purchases
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12
October 1, 2024
01.10.24 I bought tickets in the direction of Sochi-St. Petersburg. I found a transfer ticket from Pobeda on the Kupibilet website. I paid for it. I received information that there was a registration error. I wrote to support, the answer is in the application. Money refund 1-3 rubles. No tickets, no money. It is not clear how to buy tickets. The support offered nothing. We have to rent a house and spend extra money, since there is no more money for tickets in the budget!(((
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August 27, 2024
I bought tickets using this service. Departure time of the flight been changed and ruined whole order that i paid for. Kupibilet reject to refund my funds and i lose it because of this bad service. I want to warn all customers to be careful and not cooperate with kupibilet.
I purchased tickets through the Coupon aggregator. After changing the departure time of the first flight, it became impossible to get on the second flight. The merchant made up such a route, I paid for it. After the changes made by the airline, the route became impossible. Kupibilet refused to refund the money for the tickets.
Be careful and I do not recommend the Kupibilet service, because you will lose your money.
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4
February 25
The most bestial company I've ever encountered! The flight is cancelled: they are withholding 33% of the ticket price! Not a single contact phone number: a bot is answering the website! Think 100 times before contacting them!!!
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2
1
January 31, 2024
Disgusting company!!!!!!! They are engaged in intermediary services, there is no responsibility, only extortion. I bought a ticket in one order from different airlines-not by me, but on the website. OK, I paid, everything is fine. One airline cancels the flight. Good!!!! Forced refund for only one ticket. The second one with fines, the airline itself takes quite a bit, so even buy a ticket warms your hands and so hard, once - 5,400 and everything is great. Gentlemen ....., well..., won't it stick together? Who should negotiate for the passenger and reduce costs? Ah, then the wallet opened once.... take it, the passenger will not be able to return the money through the airline, only through the NCC, and we have a good appetite. And also-do not pay for the location selection service!!! Never! I paid -wherever you want, a choice at the window, aisle, row, etc. Hour X, silence! I book on the site myself and pay again, and there are no more normal places that I wanted ......, I chose, I paid! I'm writing to the billboard, where I promise.service....haha, so we didn't promise you good ones -where it will be, maybe by the toilet, someone should be sitting there too.. Guys, book yourself through the airline. The wallet will be safer. Buy a fraudulent ticket!
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20
1
March 22
The guys are all smart, they fulfill any wishes of tourists!! Especially Maria, Alina and Alexander! Many thanks to them! Definitely, I recommend this resource for selling airline tickets!!!!
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1
June 27, 2024
Never, ever buy tickets through this "service". It was necessary to change the ticket from St. Petersburg to Kazan. And what do I get?
The airline's fine for the exchange is 1,500 rubles.
The difference in tariff and fees is 3,925 rubles.
The service fee of the Coupon for the exchange is 2,500 rubles.
2500 service fee is just arrogance and fraud. And they are all saints who respond to this: "A service fee of 2500 rubles is charged by the Kupibilet service for the exchange procedure, according to the rules of our offer. ". That is, they can write absolutely any amount somewhere in a secluded corner on the site and then refer to it. Stunningly. And there is no law in our country that would normally regulate this.
All the good reviews are bought, you can be sure.
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10
July 26, 2024
They took it as an additional one. online registration services. We have indicated all the wishes. As a result, they registered us at random. Online check-in started 72 hours in advance, and boarding tickets were sent to us only 12 hours before departure. Of course, by this time there were no normal places and we had to choose from the available ones. And we missed the check-in at all on the return flight! It's good that at least the money was returned. As a result, my wife and I flew in different parts of the plane altogether! Thank you, I will not make such a mistake again and I will not use your services. Otherwise, the service is like a service.
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3
1
October 10, 2024
A completely normal service for buying tickets. I use the application from time to time, for the most part, and there are no significant comments. The search and registration usually takes no more than 5-10 minutes. As an option, I advise you.
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1
September 24, 2024
I do not recommend booking business trip tickets through this website!!!!!
1. The company does not fall under the legislation of Russia!
2. The issue of an invoice for payment is not provided!
3. It is charged for additional services in serious amounts!
And it is not possible to reimburse this without an invoice, and it is entitled to do so.
I was very upset that I got caught.
We need to buy tickets from carriers. How could I do that?! (I was led to believe that there were no tickets, but I had to fly urgently)
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October 11, 2024
We took two tickets to Beijing through this service. In general, everything is simple, fast and convenient. Authorization via a standard Yandex ID, paid with a regular Savings card.
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1
August 2, 2024
In my case, when buying plane tickets at the time of booking tickets, a "joyful message" popped up at the last moment that while I was filling out the passenger's data, the ticket price increased by 13,000 rubles. And when I "endured" and clicked pay, the payment was divided into two parts: the main 7575,816 rubles and an additional 2541.04 rubles. But the check was sent only for the principal amount. If you are traveling for work and you need to attach documents for a report, then in such a situation you will have to think a hundred times whether to contact this "company"
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5
April 15
It is better not to contact, the money is not refunded, you will not find the end of the company, the refund was simply refused, although the ticket was refunded on the day of purchase.
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1
August 1, 2024
I bought tickets on this site for the first time, there were mistakes during registration, but when chatting, everything was fixed and updated. Thanks to the operator Irina for her clear, correct and detailed recommendations. In general, I was satisfied with the purchase and registration of tickets.
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3
August 30, 2024
DISGUSTING AGGREGATOR!!!
Do not use it in any case. Save your money and nerves!!!!
And the problem is still the same as for people who left a review earlier: the sale of services that do not correspond to correctness, as well as the sale of services "with sauce" of another service-ticket refunds.
A refund service that returns points that you can never spend! There is no way to negotiate with them. In general, you need to prepare a class action to achieve at least something.
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2
December 6, 2024
Yesterday I bought three tickets to St. Petersburg in KB. 10 minutes for registration, search and payment. The service is intelligently implemented, the e-mail arrived instantly.
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2
March 11
The exchange by date was done in a few hours. Without the need to pay penalties and additional fees.the fees as a whole. A good seller, a normal sales service.
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1
1
August 13, 2024
There is no service at all. You buy a ticket, you receive messages like "it's time to leave for the airport," and at the airport it turns out that registration is paid, you are in a foreign country where Russian cards are not accepted, and there is no cash. The children are crying, it's night outside, the tickets are burning, and the support staff responds that it is the passenger's responsibility to study the offer. In general, there will never be any more "cupibilet" - just take money for a flight and withdraw yourself - you can't work like this in the 21st century.
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3
October 18, 2024
I bought a ticket
Moscow-Vladivostok
(Via Beijing)
That's how the ticket is issued
Moscow - Vladivostok!
And as a result, 2 different
Tickets
Moscow-Beijing
Beijing-Vladivostok!
and they didn't put me on the flight (without a visa)
Although there is no exit from the arrival-departure area.
No phone support!!!
A very bad site!!!!!
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1
March 17
The service was disgusting, I bought a ticket for my aunt from them, her husband broke his leg and they couldn't fly, so they gave me a big refund for the ticket, at least 50%.God is their judge
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2
2
August 6, 2024
The price is lower than when paying later. You fill out the form, then the price suddenly increases by several thousand (It is indicated that due to the popularity of the ticket, but this always happens when buying), then there is a failure when paying and
a message that there are no seats, although the ticket is on the airsales website and the price is indicated at the initial price.. It did not work out to issue a ticket
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2
August 1, 2024
I bought a ticket, St. Petersburg-Sochi, separately purchased paid seats and an online registration service. A boarding pass came with registration for another place, the support service said that I did the registration myself and not they, no apologies, no money was returned...
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2
October 12, 2024
I use a coupon because of the well-established smart route system. Anyway, the selection of tickets with transfers works perfectly. There is no need to sit and surf the websites of different online sales registers for hours.
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2
1
February 23, 2024
I think it's a great service. I bought a ticket to Khabarovsk here recently. I bought on this site for the first time, made a mistake and entered the wrong year of birth. I had to write a request to the care service. I was very worried that I would not be able to change and they would not let me on the plane, the money had already been paid. But it turned out not to be so scary, the guys responded quickly, made a request and changed my data. I didn't even have to pay extra, because the airline I was flying with had this service for free.
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1
8
February 4
You will never get a refund for your ticket, even if you have a good reason. They will burn all your accumulated points in one day and will not consider it necessary to notify you about it.
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1
July 15, 2024
No advantages! I don't understand why Aviasales works with them!!!! Now I will only buy tickets at the airline's office, no apps!!!
I changed the tickets I bought through a coupon, paid a lot of money for the exchange, plus they threw off a link to pay for a ticket completely different from the one I asked for. And now, instead of connecting planes in 1 hour, the docking is in one day and 1 hour!!!! They do not recognize their joint, They offer to pay extra money for the re-exchange of the ticket!
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3
June 29, 2023
We have been taking summer vacation tickets here for several years. Usually we choose an inexpensive charter, since there is a good choice here. Of course, charters are such a thing, there are delays and postponements, but we always save a lot on tickets, it's better to spend this money on vacation. And then the aggregator has nothing to do with it, flight delays are not their fault. On the contrary, I like that they always warn by SMS or push notification if something happens.
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3
17
January 9, 2024
A convenient application, I like it. You can always find cool routes here, at an adequate price. And also use the subscription function for the direction and wait for a good price if tickets in this direction are expensive at the moment.
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7
June 23, 2023
I often travel with a coupon, here you can buy cheap flights and book hotels at a discount. The application itself is very convenient, the search engine is nimble, quickly selects flights and offers the most profitable flights 🔥
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2
18
May 3, 2024
The service is just tinny, no help from support. When buying two tickets with a transfer to the final destination, after payment, an email came from a third-party company, which was not mentioned at the time of purchase, that the reservation for the second flight was canceled.
At the same time, the flight is valid.
When contacting support, I am transferred to different managers, none of whom tries to help. Their answer is "well, yes, the intermediary through whom the ticket was bought was canceled, what can you do when they return the money to us, we will return it to you too."
There is no solution to the problem of how to get to the end point, it was not offered to transfer to the same flight in another way, they sent me on their website to buy a ticket directly (Turkish airline, payment is only visa and master, which do not work in Russia). The refund will be unknown when. It's not one star, it's minus 100
Each new manager in the chat writes that he will carefully read the question, and then answers some bullshit. The first one wrote about the procedure for canceling a flight by the airline, although the flight was not canceled, the intermediary canceled the reservation. And they offered me to issue a refund of a non-refundable ticket.
The following simply ignore my request to help with booking a ticket for the same flight without intermediaries or through trusted intermediaries and not through Involatus, which has a lot of bad reviews on the Internet.
I asked, if I book the same flight again through your website, won't the situation be the same? (Because when booking, it does not say anywhere that there is a third party when buying except "kupibilet".)
No one answers me, everyone writes "I will study the issue", "we are very sorry"
I attached examples of answers, we have been texting for almost a day, 5 managers talked to me in the chat, I feel the next answer will be from another person who will not understand what the problem is and what happened. The latter wrote to me again about changing the flight, although the flight did not change (the fourth screen was loaded out of order).
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10
July 29, 2024
A disgusting service for buying tickets.Tickets are available, you fill in the data, when you pay, you write that there are no seats for any suitable flight. The support service has all the answers copied, wait for the end of the day. As a result, nothing has changed the next day either. On air sales, they also have tickets in their housing system, which means it is available, but it is impossible to buy them!Neither the website nor the support service is working
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November 26, 2024
The prices are higher than directly from the airline. If the flight is cancelled, the overcharged commission is not refunded. And they also do not refund the money for the ticket. There is no call center
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3
August 3, 2024
I bought a ticket, paying separately for a full refund, and promised to return 90% if necessary. I handed in my ticket in advance. They refunded 45% of the ticket and 40% of the bonuses for their service, which I definitely won't need. The company is specially registered in Dubai in order not to accept claims from Russian citizens and I think it is quite deliberately misleading people about buying tickets
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October 4, 2024
I bought a plane ticket for a business trip through a Coupon. The business trip was canceled, Aeroflot returned all the money with a deduction of its amount. So this very bill also retained for itself, in addition to the service fee, almost the same amount as Aeroflot. On what basis?
I advise you never to use their services.
Thieves!
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1
1
September 2, 2024
The online registration services are forcibly included in the order when paying for the order . I issue a refund for the imposed service through the application. They promise to return it within 1-5 days, the money is not received. Upon repeated application, they extend the period to 30 days themselves and send them to the bank. At the same time, they don't know anything about the refund receipt. Theft and frayed nerves order 0619755216 dated 08/06/2024
See original · Русский
February 13, 2024
How did I get to 30k
Briefly
Given:
I bought 4 round-trip tickets for 120k on a coupon
AK cancelled the flight there
The coupon is ready, only 90k will be returned
To find:
How did I get to 30k?
Answer:
No one cares about customers, read the terms, everything is according to the law. He's a fool, he's going into the furnace!
Details of the problem and solution:
I bought tickets Moscow-Baku-Moscow 17-24.02.24 AK Ural Airlines for 119 190r via coupon 05.02.24
12.02. I received a letter from AK about the cancellation of the Moscow-Baku flight
I called the AK, the answer is "we are filming the flight program in Baku, Soryan, for a refund at the place of purchase"
I went to the app store, issued a refund for all! tickets.
That's what they told me:
Moscow-Baku without a fine
The airline's fine upon return on the Baku, Heydar Aliyev – Moscow, Zhukovsky route is 2,389 rubles per ticket.
The service fee of the Ticket for the refund is 2,199 rubles. for each passenger.
2% of the order value — 2,384 rubles.
The fee for placing an order — 6,664 rubles. — is also non-refundable.
Total refund for tickets — 91,790 rubles!!!!!!
When asked why I have to pay a service fee because of all this, the answer is "these are our rules and you agreed with them, everything is within the law"
When asked not to return the return tickets and wait for the cancellation of the ticket, the answer is "soryan, you have clicked all the boxes, and the tickets have already been canceled"
That's how I got to 30k, I'm a fool myself, I'll buy into the furnace!
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14
1
May 20, 2024
here's what you need to know about Kupibilet:
- In case of an exchange/refund, Kupibilet will withhold various fees exceeding the airline's fines;
- it's 2024, but THERE is NO phone number for communication, THERE is not a single messenger, even a chat on the site is just a set of answers to standard questions (there is no window for entering your message) - communication is only by e-mail. Funny)
- well, the company is registered in the UAE, so it considers it possible not to send you checks on monetary transactions.
one star is too much to rate "cupibilet". I really regret that I did not read the reviews about kupibilet before buying tickets from them.
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9
August 13, 2024
Another "aggregator" of air ticket prices. They charge a commission of 1.5 tr, but if there are any problems - for example, with a refund - it is unlikely to help. If you look at the options on the websites of 3-4 companies, it will be more reliable and cheaper
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1
October 12, 2024
Scammers.
We tried to buy tickets 2 times - a message appeared on the full screen, the payment failed. As a result, the money was debited 2 times
The company refuses to even change the data of one passenger.
Tickets cannot be refunded or changed
You cannot call or write
As a result, I'm sitting with 4 identical tickets, no money
Thanks a lot
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1
2
October 17, 2024
I absolutely do not recommend this service! If you want to save your nerves and money, don't even visit this service! Buy from trusted airlines! There is no service or support yet, money is debited from the card in addition to paying for tickets!
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1
February 19
A simple and honest review. I would not recommend the Cupibilet service to any sane person.
I had to contact Cupibilet support regarding insurance for my trip to Dubai (September-October), and my experience turned out to be a nightmare. The insurance was processed with terrible mistakes: instead of a policy for the entire period of the trip, I was given a document valid for only 5 days from the moment of crossing the border, which is obviously a mistake on the part of the agency. And this is after TWO(!!!) requests for amendments.
It was like this. I caught some unknown infection on the 4th day of the trip. Naturally, the vacation was lost, the only hope was to get back on my feet quickly and calmly with medical help, and that's what insurance is for. I contacted the insurance company via WhatsApp. They called a doctor to help me, but I had to pay an additional $140 for a routine checkup, even though the insurance had already been paid. Representatives of the agency in correspondence only tried to shift responsibility, explaining that the "policy was invalid", although in no case did I make any changes to the insurance data - everything was drawn up and edited for me. The dates are entered correctly in the fields. The incorrect detail turned out to be one value that the agent did not correct in the "duration of action" field. The agent left 5 days. The fact is that the trip was originally planned for 5 days. But it was PAID FOR and extended for 2 weeks. The employees corrected the dates of the insurance in the document, but not the duration.
As a result, I found myself in an extremely stressful situation: with a fever, I had to look for an ATM on the street to pay for services, because the doctor only accepted cash, and all my attempts to understand the situation were met only with excuses. Such an attitude is simply unacceptable, and mistakes on the part of the service have led to additional costs and complete nervous exhaustion. I've been moving away from this experience for a long time and just now decided to write a review. All correspondence, documents and screenshots are saved.
As a result, I strongly advise against using the Cupibilet service. In my opinion, the service does not care about its customers and is not ready to take responsibility for mistakes made. I hope my review will help others avoid similar problems and save their nerves.
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2
1
April 1
Never buy tickets there, first one cost, then 1,500 more expensive, it's better to look at another company
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1
April 22, 2024
Great app! Easy navigation, simple and intuitive interface. All the necessary functions are available, it is easy and fast to buy tickets
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8
April 4, 2024
If it were possible to put 0 stars, I would put 0. Strange service. A huge service fee of 7,300 rubles from the purchase of a ticket with a price of 60 tr. They do not provide receipts with a service fee, you only receive a receipt with the purchase of a ticket. And they say that this is enough for reporting, or request a bank statement about the purchase)). When you request a receipt for the service fee, they do not provide it. There is no contact with the company by phone, the office is abroad. In general, there is something incomprehensible with the "laundering" of large percentages in gray without checks under the guise of a "service fee".
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10
1
October 31, 2024
There is no phone for communication on the site. That is, nothing at all.
The bot does not allow you to transfer to the operator.
It's just disgusting. There is no service. at all
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1
2
May 11, 2024
I bought return tickets from them for 150,000, and overpaid a large amount for it, as I was not sure that I would be able to fly. as a result, when I wanted to return the money, they returned 5000 to me, and the support service replied: According to the airline's rules, the fare and fuel charge of your ticket are not refunded. Only unused airport charges were refunded. Their direct response. Then draw your own conclusions
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6
April 23, 2024
When buying tickets, they charge a commission, but they do not issue a receipt for this commission. You will be charged 2 amounts: one will be for tickets, and the other will be the commission of the kupibelet company for services. There will be a receipt with a q code for the tickets, but not for the commission! And this is because the services are provided by a company registered in the UAE and they are not required to issue checks there. And most importantly, the bank will not help you either (they did not sell you tickets). Only if you try to return the tickets, but I also think without the money that they took for the services, all for the same reason - they don't have to, because the fraud is coming from the UAE. Read the offer before paying.
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10
1
December 20, 2024
I bought a ticket on Monday, today is Friday, there is no information about the ticket in the mail or on the phone! How to fly???
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2